"always attentive and courteous"
R Walmsley (Australia)
Return flight back to Australia from London - a month apart. All four flights on a B777. Perth to Doha - flight 1hr delayed due to medical issue with passenger. Plane brand new and comfortable all round. Big screen and good films. Qatar worked hard to get us (30+ passengers) through Doha security and held plane to London. Doha - London - bit older plane but still good. Return: London - Doha - new plane again and quite empty so 3 seats to myself. Doha-Perth - older 777 but not busy so room to spread out. All planes - good leg room and width for economy. Price - always the cheapest of the 5 star airlines. Entertainment - plenty. Service - always attentive and courteous. Food - ok but hot food quite cold on some flights. Not the tastiest of dishes. Overall recommended and I'll be booking again.
Aircraft | Boeing 777-300R |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | LHR to PER via DOH |
Date Flown | May 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"a great experience"
Patricia Slater (United Kingdom)
✅ Verified Review | We travelled from London to Bangkok return via Doha in April 2016, and this was our first time in Business Class. We were not disappointed, it was amazing! It was very comfortable and the cabin crew on all 4 flights were first class. Nothing was too much trouble for them. We would not hesitate to travel with Qatar again, well done for a great experience.
Aircraft | A380 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | BKK to LHR via DOH |
Date Flown | May 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"high standard of food and service"
Marc Coleman (Hong Kong)
✅ Verified Review | Flew Qatar Airways from Hong Kong to Johannesburg via Doha. All flights were on time and arrived early. As usual high standard of food and service, but it beats me why when getting on the plane in Hong Kong at just after midnight, they serve dinner at about 1am, surely it is better to serve a snack then a full breakfast. Breakfast very basic served at about 3am Doha time. On the return 02.55am out of Doha, full Dinner is again served then a mediocre breakfast just before arrival at 4pm. As to the planes, both types were very good, although I found the foot space a little tight on both planes (window Seat). The crew however were excellent and the flights were good. As a member of the club, you are well treated. Films were the same in and out, although the return was on May 1st they had not changed to movies over.
Aircraft | Boeing 787, A330/200 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | HKG to JNB via DOH |
Date Flown | May 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"not willing to serve me"
Christina Harley (United Kingdom)
London Heathrow to Tokyo Narita via Doha. I heard positive reviews about this airline from friends so I thought I'd book my flight to Japan with Qatar Airways. Days before my flight I got the opportunity to upgrade, which I did as I had money to spare and for a long haul I thought this would be perfect. Dressed in a t-shirt, joggers and trainers upon entering the aircraft and presenting my ticket for business class I got a look of disgust - almost as though I didn't and should have been there. How dare someone dressed for eight months worth of travelling be seated in business class right? Offended to say the least. The seats and food was wonderful. Everything you expect from a good airline like Qatar Airways and for business class. It was my first time flying business so I was definitely enjoying it despite the look I received when I arrived onboard. I decided to ignore this although it gets worse. Everybody in the entire cabin got the best of service. Not me! It's almost like they were deliberately not willing to serve me a drink or food etc. I found this service pretty shocking. 11 hours on a plane and served two drinks? Disgusted. I hate complaining and causing drama but personally this goes to show people judge you. I had the money to spend on my flight and therefore I should have received the same service as everyone else in that cabin. I'm pretty let down as this was my first time with Qatar Airways. You should never judge someone by the clothes they're wearing or lack of make up etc. So I didn't look like a business class flyer but I'm a nice person who wanted to enjoy me flight and ended up feeling tense thanks to the staff onboard my flight. Will make me think twice about upgrading with them or even flying with them. Next time I'll stick with economy class where aparently I belong. I'll be sure to share this experience with friends and family.
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | LHR to NRT via DOH |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"service was disappointing"
1 reviews Neil Lim (Qatar)
✅ Verified Review | Doha to Singapore and disappointed that the aircraft was changed from the usual A350 to an old A330. The seat was uncomfortable. Service was disappointing and crew disappeared after the meal service and I did not notice them doing drink rounds. Will fly their A350 in future.
Aircraft | A330 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | DOH to SIN |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"recommend this airline"
A Mubasher (United Kingdom)
✅ Verified Review | Birmingham to Dubai via Doha return on Qatar Airways. The experience was amazing, staff were very friendly, attentive and professional. I was touched by how they would recite the dua before starting the flight. The safety video showing the procedures of what to do in the plane was I thought very creative and entertaining. Genius! I would recommend this airline.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | BHX to DWC via DOH |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"food was sensational"
Harold Bush-Howard (United Kingdom)
Doha to London with Qatar Airways. A good flight except for the moody hand control of the entertainment system, the lack of interesting stuff to watch, the female FA who completely ignored me in the lounge onboard this A380 aircraft, and a demanding family who seemed to assume the FAs were there personal servants (the bell was called around 100 times during the flight). The aircraft started moving from the stand and they were all still standing and talking, and the attendant did not say a word to them, even though they were right next to them. Qatar Airways need to overhaul the control and the content of their entertainment system, it is annoying for being extra sensitive and films were old. It is a global airline and most of us do not mind watching a kiss. Food was sensational and service impeccable, apart from the FA in the lounge who could not care less. I went there for a drink to escape the noisy and demanding family taking up the entire from row of business, but she was not welcoming and ignored me completely. After 10 minutes I gave up. I complained to the CSD who was very apologetic. She seemed busy doing something but she was not serving any other passenger. But all in all a good flight. The free wifi they say they offered did not work.
Aircraft | A380 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | DOH to LHR |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"my IFE broke down"
R Merrit (Germany)
✅ Verified Review | Bangkok to Frankfurt via Doha on Qatar Airways, and both legs were on time, seats comfy, staff very friendly. Could have checked more often during the night if drinks were needed. My choice of gluten-free meals had been respected on our outbound flight, on the return flight they forgot about it. The movie choice was interesting. But on the leg Doha to Frankfurt I could neither finish the film that I had started on the first leg nor enjoy any other of them. Shortly after the start, my entertainment system broke down completely out of the blue. As some rows in front of me, a passenger seemed to have a medical problem, the steward was not able to look after such a minor problem as mine. So I was not even able to enjoy all the reworked blurred-skin-sequences that made my husband laugh, as I sat on the other side of the aisle and could not watch his screen either. By chance, I had a good book, and after an hour or so, I fell asleep. As I had another problem with my entertainment computer on the outflight, too, I think Qatar should check their IFE more regularly.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | BKK to FRA via DOH |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"staff was very friendly"
R Merrit (Germany)
✅ Verified Review | Frankfurt to Bangkok via Doha with Qatar Airways. Ground service in Frankfurt was very helpful and nice. Both legs were on time, seats comfy, staff was very friendly. I had gluten-free meals, my husband normal food. Both were excellent. The movie choice was rather good, though including some very old successful films that must be known to everybody. Only complaint: on the leg Doha-Bangkok, my entertainment computer stopped the film every now and then and rewinded till I pushed the play-button. I tried two other films - the same.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | FRA to BKK via DOH |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"fabulous for long haul flights"
Sal Rogers (Australia)
✅ Verified Review | Melbourne to Rome via Doha, returning from Milan and flights were excellent, better than what Qantas offered. QF business class lounge used in Melbourne, flight left on time. Plenty of space in the business class cabin, pleasant lighting and cabin clean and comfortable, handy small bin with a light in centre console for water and things like pens, glasses etc. Food and wine selection excellent, FAs highly trained in food presentation and food and wine delivery. PJs soft cotton and available in S-M size, QF take note! Amenities kit generous, it contained a full size tube of Armani moisturiser, mini Si perfume, lip cream, comb and usual items. FAs charming and seemed genuine in their desire to make the flight as comfortable and enjoyable as possible, their English was excellent. Toilets were spotless at all times. My mobile phone was left at the business class lounge in Doha, no problem for the airline, and it was delivered back to me a week later, that's service. Business class lounge Doha a little hard to find but impressive. Excellent service in café, more formal dining room of business class lounge was on upper floor. Fabulous airline for long haul flights from Australia to Europe and beyond.
Aircraft | Boeing 777-300 ER |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | MEL to FCO via DOH |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |