Qatar Airways

✅ Verified Review | Check-in at Manchester was excellent, although I'd pre-selected my seat I was offered and accepted a change to a seat in the first row with additional legroom. Qatar use the Escape lounges at Manchester which now has a separate business lounge with hot meal options. The flight was 40 minutes late departing from Manchester and as I only had one hour transit in Doha I was concerned about getting my connection, the cabin crew were very supportive and kept checking the likely arrival time and explained if I missed my flight there was another Bangkok flight not long afterwards, they found out the gate number of my flight and made sure I was the first person off the aircraft. Flight was excellent, seats comfortable even for passengers of my height I've always considered the food on Qatar to be the best with lots of choice a decent choice of entertainment on the video channels. I did make my connection but it was a bit tight. Outgoing flights were on A330 / A340 while returning aircraft's were Boeing 777 / 787. In my opinion little to choose between them although the 787 has the best seating 1x2x1, all aircraft's had been changed since I first booked, not a huge problem apart from having to forever change your preferred seat on the Qatar website. Being able to pre-order your main meal in advance was new although it's only on flights from Doha at present. Outstanding flight crews on all four flights, friendly and attentive to your needs a credit to Qatar Airways. Due to short transit time didn't have time to visit the business class lounge at Hamad International Airport although I did manage a short time there on my flight home. Similar experience at Bangkok, early check-in for flights and fast track through passport control the new Qatar lounge isn't open yet so still using one or other of two Thai Airways lounge noticed they've removed the TV screen since me previous visit which only ever had CNN. Still the world's best airline by far with the finest staff on the ground and in the air.

✅ Verified Review | I flew from Salalah, Oman to Frankfurt via Doha with Qatar Airways. The flight to Doha was operated with a A320. It was a very empty flight. There was no entertainment system on board but you had 15 min of free WiFi. They served very tasty food and drinks. The seat wasn't so comfortable because you didnt have much space. The transfer at Hamad Airport was fast. The flight to Frankfurt was operated with a A350-900 from LATAM Airlines. The Services was great but the snack and the breakfast was only okay. There was no WiFi and the entertainment system is not as good as on Qatar Airways own aircrafts. The seats were good and you had enough legroom including a footrest. So all in all it was two good flights but I was disappointed that the LATAM aircraft was not as comfortable as Qatar's A350.

✅ Verified Review | I booked Qatar Airways to Male and had a boat transfer from Male to an island. But the flight got delayed by 3 hours due to late aircraft arrival and I missed my boat transfer. Qatar Airways ground agents told me to book a hotel in Male and take the next day transfer and get reimbursed the fees. I had to stay an extra night in Male due to this delay it made sense to me that Qatar Airways will pay the additional cost. So I submitted the hotel receipt to Qatar Airways but the customer service agent replied that they will not reimburse the additional cost incurred due to this delay. This is unacceptable as I followed what their agent told me to do.

✅ Verified Review | Athens to Doha. Midday flight arriving late afternoon. Flight duration of 4 hours 10 minutes. Departed with a delay of approximately 20 minutes. The flight crew were very polite and attentive. The food offered was tasty and cutlery was of staineless steel. Check in at Athens and boarding at the gate were seamless. At arrival in DOH they speeded up the security process for transferring passengers to QR flight to DWC, as the original 20 minute delay from Athens was not entirely covered and there was a bus transfer at DOH (taking more time than a bridge). Overall, an airline offering very good service!

✅ Verified Review | Hong Kong to London via Doha. Business travellers be warned that you may get aircraft changes prior to the flight. For me this meant I've flown 3 of 4 sectors on their oldest business class set up, not what I expected. On board service was hit and miss while the lounge was a big disapointment, not much in the way of food.

✅ Verified Review | Sydney to London via Doha. Unfortunately there were quite a number of screaming children in our vicinity on the 15 hour flight to Doha, which made sleep difficult. That's not the airline's fault of course, and the cabin crew did an excellent job. Food was very good and drinks were brought around very frequently throughout the flight. Child meal was a hit with our daughter. Large and clear IFE screens. Very good selection of movies and tv shows. Seats in economy are excellent: wider than any economy seat I've seen and good legroom. The cabin crew on the Doha to London were exceptional. Our daughter suffered a bout of travel sickness and the crew were extremely helpful and went out of their way to cheer her up. Excellent flights with an excellent airline.

✅ Verified Review | QR 909 SYD-DOH Sep 24 and QR 3 DOH-LHR 25. Unfortunately there were quite a number of screaming children in our vicinity on the 15 hour flight to Doha, which made sleeping difficult. That's not the airline's fault of course, and the cabin crew did an excellent job. Food was very good and drinks were brought around very frequently throughout the flight. Child meal was a hit with our daughter. Large and clear IFE screens. Very good selection of movies and tv shows. Seats in economy are excellent: Wider than any economy seat I've seen and good legroom. The cabin crew on the DOH-LHR sector were exceptional. Our daughter suffered a bout of travel sickness and the crew were extremely helpful and went out of their way to cheer her up. Excellent flights with an excellent airline.

✅ Verified Review | Sofia to Hong Kong via Doha. I had the worst experience with staff at Doha Airport. I chose a flight with a longer transit in between, so I could see Doha with a complimentary tour of Doha. I landed just in time to make it to their evening tour, which is the last tour of the day. I had about 45 min before the tour starts, so as soon as I landed, I quickly made my way to the immigration, and headed out. When I was out, I was looking for the location of the desk, where it says it’s at concourse B. I managed to find WH Smith, but there was no desk close by. I went to the information desk and asked where to find this tour, the lady told me it’s before immigration. I know I was running out of time, it wouldn’t make sense for me to go back to the other side and come back out again. Therefore I asked the lady if she could call the tour desk for me, to let them know I was waiting outside. The lady was not helpful at all, she was unwilling to call for me. I asked her what option do I have if I want to join the tour, she said I have to go back in to join the tour. So I followed her advice and went back in. Before I went back in, I spoke to 2 other staff, I told them the reason I was out, and the reason I had to go back inside, they just said ‘ok’ and pointed towards the security and immigration to me. I wanted to make sure I can actually go back inside and come back out again afterwards. Since 2 people I’ve asked said ok, I thought it would be ok. By the time I got back in, I finally found his desk for the tour. There was a closed sign at the desk, but I went to speak to the lady there, she told me I was too late, they cannot add me to the tour group any more. She told me to come back the next day. My connecting flight was early morning, I would be gone by then! I saw an information desk about Doha, so I went over, and asked for some information if I wanted to go out myself (the only helpful and friendly guy I’ve spoken to during my time at the Doha Airport!) I’ve got all the information I need, including a map, so I was ready to go through immigration to head out again on my own this time. However, immigration did not let me through, they said I already used my one time visa, so I can’t go out again.

✅ Verified Review | Hanoi to Bangkok return in economy on 18 and 19th October. Flights on time. Faultless check-in and good lounges offered in HAN and BKK. Good service onboard with professional staff. Food ridiculous: the sandwiches they serve are sugarish, and coated with a shiny layer to prevent them to dry out. Drinks plenty, however, only 1 brand of beer, red, and white were offered – it used to be at least two choices of each. A good product, despite it is significantly slowly deteriorating. Luggage allowance great. Frequent Flyers acknowledged but now reductions in lounge access has begun. New lounge in BKK not yet opened after months of delay.

✅ Verified Review | London to Colombo via Doha. British Airways and Qatar Airways are in Oneworld, but they are world's apart. Having flown BA Business numerous times, they are disappointing - BA lounges (even first class) are seriously third class, contrast this with my first flight on Qatar Airways, and it was literally amazing. Qatar Airways London lounge is first rate, seriously good food, table clothes, table service, friendly professional staff and they even have magazines you want to read. When you get on the flight to Doha, the cabin is awesome - Q class, means you essentially have small area to yourself. Food on the plane on a par with Emirates, and the whole flight and approach of the staff really good. I am shortly flying business on BA to Toronto, I will report back on it, but am not optimistic. I have been spoilt by Qatar Airways! The thing they need to improve is their entertainment.