Lufthansa

FRA-BRE-FRA last weekend. Outbound was really good. Cabin Crew very friendly. Always had a smile on their face. Service was very good. They served a cold breakfast which was very good. The way back to FRA was more or less OK. Was not that friendly. What annoyed me was that there were 3 flight attendants as "Business Class Passengers" seated. Not my thing at all that staff flies business class and chit chat all the way loudly. Sorry folks of LH but keep things a bit down especially when you have paying business class passengers on flights. Seat them either in the back close to the galley or on a jump seat when the flight is full. I recommend this airline because the way to BRE they did go the extra mile.

MEX-FRA with B747-8 new business class seat. On time flight and friendly crews. New seat was comfortable however if you have a window seat you need to stride over an aisle seat passenger on the relax/sleeping position. Meals were quite simple no good nor bad. No impression and just snacks sandwiches were served between meal times. BOSE noise cancelling headphone worked quite good. New Entertainment system for 747-8 was excellent. USB port didn't work. AC power outlet worked.

MUC-JFK flight LH410. Good on board service. Economy seats really to small for a continental 9 hours flight (central row one of the last in the rear of plane). If you want to choose your seat during booking or before check-in you will be charged an additional fee.

Flight LH495. I flew from Munich to Toronto. The flight was very relaxing with excellent service and food. I arrived to some extent relaxed despite of the long trip.

Short hop FRA-DUB on A321. Check in and cabin crew friendly. Decent snack served on this 2 hr flight. Departed on time and arrived early. The slimline seat provided extra legroom and was OK for this length flight but may be a bit hard if the sector is longer. Very happy to use again at least on European sectors.

Flew with a A330 from Munich to NYC (JFK airport). It was a pleasant trip. Comfortable seats nice and very helpful flight attendants. Unlike e.g. British Airways which I have used for my last two trips to North America the catering on board was great. Additional water or juice e.g. was served regularly. The snack before landing consisted of Weißwurst Pralinen and a Laugenbrötchen which was very delicious. I asked for an extra portion which I got without any hesitation. They would have thrown away any leftover food anyway so I thought eating another portion would be better as it was extremely good. The only downside to the flight was that the aircraft engines are quite loud compared to other aircraft's. Also the choice of films could have been better. Overall I was very satisfied.

LH494 MUC-YYZ. Airbus A330-300 (333) V1 (re-vamped interior with the new LH biz class seats) seated in eco emergency row 30 window seat pair. Status customer with LH (senator) travelling with partner. Ground service (baggage drop-off lounge etc.) seamless as always. Sky service attentive quick quiet very professional little kids of other passengers and elderly passengers all taken care of with help. Sky catering as good as you can expect in eco little treats added to the overall good level. New version of LH safety script at taxiing is much improved easy-to-understand delivered at the right slow pace w/o becoming dragging and boring. Also no bothering bold music during take-off/landing times as with some other *A carriers. Overall LH manifests that they are of course not the cheapest but they quietly excel in numerous details by those few percent compared to others. You just feel that little bit less worn after an LH eco long-haul as you might do after one with other carriers.

Excellent lounge at IAD with pre-flight meals. Direct boarding of the aircraft from there. Unobtrusive friendly service. Excellent sleeping comfort in the first class cabin.

Manchester-Chisinau via Munich. Initial outward flight delayed due to crew 'being stuck in traffic' although all passengers were waiting at the gate on time (it was a full flight). Standard of slimline seating on Lufthansa flights not comfortable at all (way too hard even for relatively short flights). Cabin crew pleasant and drinks / snacks ok. On return journey Lufthansa had another delayed flight back to Manchester with plenty of seats still available that would have got me home much earlier than my booked flight but their 'customer service' staff in Munich wouldn't entertain allowing me on it that would be far too helpful for them. All in all nothing special for the price far too inflexible / not focussed on customers and I'll avoid Lufthansa in future for that reason.

I recently flew on Luthansa Flight LH414 (Munich to Washington D.C.). Plane was good but the service was marginal. Flight service was very rushed. One got the impression that they wanted to get everything done quickly so that they could sit in the back and talk which this is what they did. I sat in the last row of the plane.