Lufthansa customer review
Egbert Schroeer (United States)
LH491 LH431. Whenever we fly between Germany and the US we fly Lufthansa. The seat comfort in Economy class seats is a pain. Business or First Class I can recommend without hesitation. The service is always excellent and I always enjoyed that! We had the seats at the emergency exit which we take if we have to fly Economy as Senator without extra charge as a standard passenger with extra charge. The space you have in this seat is limited the only plus is the leg room but people who try to go to the bathroom step into it hit your legs etc. Wondering why there is no Economy Plus as an option.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Lufthansa customer review
Fink Erich (Germany)
Flight LH444 from FRA to ATL booked in ECO because our company travel policy does not allow Business but operational upgrade to C (based on my status as LH-Senastor) because the main cabine was full and C not even 50 % occupied. Plane was equipped with the new business class seats I like them very much. The food was excellent and the wine selection very nice. All in all I had a very relaxed flight and arrived in Atlanta right on time.
Seat Type | Business Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Lufthansa customer review
J Harston (Serbia)
Lufthansa is getting tired and it shows. I have flown 73 times with Lufthansa in the last 7 years. My flights BEG - FRA - ADDIS (via Jeddah) and return business class were very disappointing. Frankfurt - Addis is a long flight. Old aircraft old tilting seats old films old system unimaginative food no difference on the way back. Crew change in Jeddah swapped one good cheery crew for another.
Seat Type | Business Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Lufthansa customer review
Jens Praet (Italy)
Flight LH797 (Dec 11 2014) from Hong Kong to Frankfurt in economy class I don't have a frequent flyer status (yet) however I try to be loyal to one company. New Boeing 747-8 in economy - you get what you paid for I always say - but due to my unpleasant experience below some observations that should be taken into consideration. Seats are extremely uncomfortable and the given space on the 747-8 feels incredibly cramped - Lufthansa's smaller airplanes are controversially far more spacious - I get they want to squeeze in as many passengers on the plane but on a +12 hrs flight you don't want to feel like a sardine in a can! Hostesses not attentive in general. In the future I will rather fly with Lufthansa's sister company Swiss Airlines which I personally find of a much better service.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | no |
Lufthansa customer review
Weissig Thomas (Germany)
LH 419: I really enjoy traveling with Lufthansa for business I travel first or business class with my family we normally travel economy class. I really must say that I get the impression that economy is getting tighter with the years. The airlines offer much more space. Business and first I can recommend without hesitation.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Lufthansa customer review
R Gnanadesikan (United States)
I flew LH 419 on Dec 4th from Washington DC to Frankfurt Germany. The seats in the first class cabin were excellent. The service was excellent and the meal including the wine choices were superb. It is easier to get some sleep with the flat bed seats. I have traveled extensively with Lufthansa since 1991.
Seat Type | First Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Lufthansa customer review
Fueglister Daniel (Switzerland)
LH491. Airline and its service were very good for the price paid. Aircraft was renewed in economy (seats TV) which was very good. Food comparable to other European carriers.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Lufthansa customer review
G I Gallagher (United Kingdom)
Paid for a full priced business flight from Frankfurt to Cairo and got stuck on a plane with economy seats no inflight entertainment whatsoever (I'm giving it one star because there's no option for zero no magazines except for Newsweek and Time no English language newspapers in short I will be avoiding Lufthansa in the future! Even if they downsize for any particular reason on a route without giving the discount why not have iPads with movies?
Seat Type | Business Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | no |
Lufthansa customer review
Tercon Bojan (Singapore)
I adore Lufthansa's short-haul business class product. On this short 90 min flight from Munich to Amsterdam onboard an Embraer E90 the service was friendly yet professional the seat very comfortable and the food superb! The presentation is sophisticated and the quality excellent.
Seat Type | Business Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Lufthansa customer review
Bassoli Denisley (United States)
Flight LH 490 from Frankfurt to Seattle Dec/5th/2014. The First Class lounge was a very good a first class service in full - reception attendants and attention breakfast food seating space for working Wi-Fi. Passport control was taken care and being driven to the gate was a nice touch. Inflight very relaxing courteous attendants continued and food were really first class quality and quantity wise. Flight entertainment could be slight better real bed was excellent working room as well. Maybe bigger pillows would complement. All in all excellent first class.
Seat Type | First Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |