KLM Royal Dutch Airlines

✅ Verified Review | Very nice KLM flight from New York to Stuttgart via Amsterdam. Regarding the long-haul flight, the interior of the plane seemed very new, with very modern slim seats that still gave you the feeling of enough space. The entertainment system was modern and worked flawlessly - however, the choice of films was a bit poor in my personal opinion. The crew were very professional and friendly, the catering (vegetarian meal) average. All in all, compared to an already fine Air France flight to Chicago a week before, KLM seemed to offer a more professional and higher quality product. The short-leg on an Embraer175 from Amsterdam to Stuttgart only lastet 50 minutes and was uneventful, everything running smoothly.

An excellent experience with KLM from Toronto to Paris CDG via Amsterdam. From the bag drop to the lounge to the easy boarding process to the pleasant welcome on board. Lie Flat seats were wonderfully comfortable, IFE excellent and food was plentiful. A really tasty curry chicken with wine and after dinner drinks (and champagne upon sitting down) were timely and very filling. As was the breakfast served just prior to landing. Also, the flight from Amsterdam to Paris was quick and uneventful. A little warm on the flight though. A quick transfer time between flights went smooth. AMS has a quick transfer time passport control/immigration (ours was 70 minutes) line.

We flew with my family from Nairobi to Washington Dulles with KLM Royal Dutch Airlines. The Nairobi to Amsterdam route was an old out dated 747. The premium economy seats were narrow and no different than regular economy seats. The IFE was the old remote system. The food was average but the Flight attendants were very attentive which made the journey great. The Amsterdam to Dulles sector was a newer Airbus with all the news equipment and better seats in economy comfort.

✅ Verified Review | Amsterdam to Santiago with KLM. I have not flown KLM business class before but decided to fly it when flying back to Chile. I was genuinely impressed. Great flat bed and the usual efficient and polite Dutch service. Food is never anything special on any flight but I was very impressed by the dishes although it was an either or choice. Without doubt to be repeated and recommended.

✅ Verified Review | With the renewal of its cabins and now of its fleet, KLM definitely is in the lift. I had the pleasure of flying its brand new 787 from Osaka to Amsterdam and what a pleasure it was. The cabin lay-out is similar to what is found in other upmarket companies like EVA Air, with all the latest gadgets, including wifi on board. Checking in Osaka was standard, straightforward and fast, but the line for security was long. The lounge was nice and well-catered, but a bit cramped. Boarding was smooth and well-organised. The inflight service was excellent - good catering (both Japanese-based on the recipes of the famous Yamasato restaurant at the Okura in Amsterdam and western), and portions were copious. The atmosphere in the 787 cabin is very pleasant. However, staff hinted that there was little space for them in the pantries and that this hindered them in providing the desired service levels - not noted by me, at least. The flight departed on time and arrived 30 minutes early. With the upgraded cabin lay-out in its old 747s and its 777s, KLM is now scoring high among its European competitors. Transit at Schiphol airport was smooth. And at the end of the flight I was lucky that Delft bleu house 96 was on board, so I have my collection complete again. Looking forward to more flights on the KLM 787.

✅ Verified Review | I was a gold frequent flyer with AF/KLM (admittedly due to routes not out of choice) and my experiences of KLM were generally not great - particularly out of the Middle East - and I avoided them. However this last week I had to fly via AMS twice for the first time in 4 years and I eat my words. Everything was really good. The new dreamliner is excellent, the new AVOD is excellent, the food is good, the seats are good (for economy) and the customer service was world-class. In fact the only memory of the old KLM was the uniform. Now I'm not going to rush to transit via Schipol because it is so big but they have really massively improved their game

Vienna to Amsterdam with KLM. The cabin crew, as on all my flights with KLM, were excellent but this early morning flight had an added bonus. When entering the plane, I could smell the delicious fragrance of freshly brewed coffee. It was served promptly at the beginning of the flight and was very welcome by this sleepy traveller. A thoughtful touch.

Birmingham to Quito via Amsterdam with KLM in Business Class. Excellent flight throughout both outbound and on return. Delightful staff on board. Food in business was very acceptable and served at just the right times. Very comfortable seats with best pillows of any business class we have flown. Ground staff also excellent in each airport. Crown Lounge in Schiphol gets very crowded.

Johannesburg to Amsterdam with KLM. I find KLM economy very good. Seats are normal and economy is comfortable enough. Inflight entertainment is very good, it works, screens are big and touch screen. What really sets the airline apart for me are the staff. They are great. Professional and courteous. Food is good. All in all a very good experience and who I use to travel with to Europe.

I fly KLM because I'm Dutch born, but after my flight with them from Amsterdam to Bangkok, I'm rethinking that choice. Their 170 degree seats are not for a 6' 2" person, I kept sliding down my seat. The meals are upscale economy meals, not what one expects in business class. My return flight was with Air France, although the seats are not much better, the meals made up for that. KLM might want to get together with their partner airline, and learn what business class meals should be like. Flying that route again in August, but NOT with KLM.