KLM Royal Dutch Airlines

✅ Verified Review | Amsterdam to St. Maarten. I had a little doubt about the old Boeing 747 but I was wrong. This airplane is very well maintained, entertainment is up-to-date and the food and beverage selection were great. Also flight attendants were very nice and easy going. I'm going to be choosing KLM in the future.

✅ Verified Review | Guayaquil to Lyon via Amsterdam. It has been the first time I flew Business class on KLM and my experience was somehow disappointing mainly because of the seat confort and the disappointing onboard gastronomical experience. Very surspisingly KLM didn't offer on this 11 hour flight a full flat seat which should be a standard today for a 4 star airline. The seat did not completely recline in horizontal position, which made sleeping very difficult and unconfortable. As I complained to the cabin crew, they told me that on various KLM planes there are still the old business class seats (as the one I was in). So, be aware when booking KLM business class because you could experience a very unconfortable night flight without much sleep as I had. I also found the catering experience disappointing. The food quality of the main course was not good, meat was dry and hard. It looked like an economy class meal, just heated up and presented in nice porcelane. I don't like neither the way food was served in business class as flight attendant serve it from the usual economy class trolleys and they still serve you a plastic (I guess it was hard plastic) tray on your table. I found it a real lack of class, KLM should really improve the way they serve this dishes to its guests in the business class. The quality of the coffee served on board was undrinkeable. IFE should be updated to todays standard. Its not user friendly, it looks old and the choice could be better. The staff is very friendly, helpful and caring about its guests, they really like to interact with the passenger. The quality and personnality of KLM flight attendants is probaly what makes KLM so unique. On the short leg from Amsterdam to Guayaquil everything was perfect. A good and tasteful light meal was served and again the staff was very nice and caring. VIP Lounge in Guayaquil is of really poor quality. It looks old, somehow dirty, food choice is not that much great as there is a lot of junk food and you have to pay for alcoholic drinks. However KLM offers a welcome beer or a glass of wine to its passenger which is very appreciated. To summarize I would say that KLM has a very good product for shorthaul and transatlantic economy class whic defeats many of its competitors. However KLM should really speed up in updating its Business Class experience because they do not have a competitive product today. For me it was not good value for money.

✅ Verified Review | First leg Lyon to Amsterdam on time, fast boarding, tasteful snack and drink on board economy class, friendly staff. Second Leg from Amsterdam to Guayaquil. Very fast and efficient boarding, comfortable seats. IFE is ok but should be renewed because it does not offer that much choice as other airlines, I didn't find the IFE that user frendly either. The staff was friendly and caring about its passenger, great service for economy. More than enough food was served, plenty of drinks were served through the flight. Quality of food was good. KLM flight attendants know how to care about its guests making that long trip more enjoyable.

✅ Verified Review | Swift, on time, comfortable flight from Chicago to Amsterdam with KLM. FA's were very professional with good quality of foods and drinks served. The IFE in the 747 is a bit dated in Economy Class, but the seats are nonetheless quite comfortable. Really like the way KLM tries to do a bit extra on the design side of the meal boxes, stewardess card with by adding a bit of "Delfts Blue" Dutch design.

✅ Verified Review | Bangkok to Amsterdam, and my first time to Europe with KLM and it was a pleasant one. I am not a fan of a long haul flight but 12 hr flight with this airline made the time flew fast. Staff were friendly and professional. Food and drink were plenty throughout the flight. The seat with decent legroom and entertainment is ok. KLM is my first choice for Europe.

✅ Verified Review | Flew on the new World Business Class on KL836 for my flight from Denpasar to Singapore. As a fan of KLM, I decided to purchase an upgrade to business class. The legroom is big and seat is very relaxing. Meals and drinks are served during this 2 hours flight. The cabin crew are very welcoming to every passengers. I will definitely choose KLM for my next trip.

✅ Verified Review | Went for a weekend to Prague and chose KLM for the flight time with connection in Amsterdam. The aircraft looked dated and their system to make people pay to chose a seat is rather annoying, plus pay extra for checking in a bag too. Inflight service is a joke, a microscopic bag of crisps and tea or coffee. For the price I paid expected much better. Connecting in Amsterdam was chaotic, the line for passport check was so long that myself and many other people had to run to catch my next flight.

✅ Verified Review | Amsterdam to Dubai with KLM was an excellent trip, on time, comfortable and extremely attentive friendly cabin crew. Genuine welcome on board, prompt response to any requests. New lay flat bed a dream - no sliding onto the floor when you nod off ! In-flight catering also improved and well presented. Only slight irritation was the IFE - not very intuitive and the selection of music and films is well behind other carriers, not really an issue for me as I always travel with my own music but could imagine that it could be a disappointment when compared to other airlines travelling into this region. I will be back soon.

Pleasant flight with KLM from Johannesburg to Amsterdam, on time with good service from crew. Seats very narrow in economy class and limited recline. The seating arrangement of the 777 of 3/4/3 is not good for people in the 3 area as each has to disturb the other to move out of the seat and climb over each.

✅ Verified Review | Flew KLM from Singapore to Bali on a Boeing 777-200ER with a refitted cabin. The legroom was good, and the IFE offers music and movie choices. The cabin crew were friendly and helpful and food delicious with two drinks services on this 2 hour flight. I would recommend KLM.