✅ Trip Verified
| Amsterdam to Montreal. I had a bad experience during my last trip. I was supposed to initially board on an AtlasGlobal plane from Istanbul to Amsterdam, and then after 2 hours of layover get on the KLM plane towards Montreal. Original plane takeoff time in Istanbul was scheduled at 10:40 AM , but the boarding did not start till 10:50 AM without even updating the billboard notifications. After everyone got boarded on the plane it took a long time for it to be allowed to take off (about 2 hours delay). Therefore, when we got to Amsterdam Schiphol airport we had only 20 minutes to pass security and run for the KLM flight. So had to run from 1 end of airport to the other (including running down the stairs). The plane was already boarded and we barely made it. After the plane landed on Montreal and got internet, we saw a notification on KLM mobile app that the baggage did not make it in time to the airplane. After going through a lot of forms and extra wait and stress we were able to file a delivery request for our baggage as we live in Ottawa which is 2 hours driving distance from Montreal The next day, after a long unhappy flight experience, we got another notification mentioning that our baggage is still on its way, and we should go to KL baggage service desk at "the airport". I wish this was a bad joke but it is not. Is it really ok to send such confusing and uncanny notifications? I don't think so! Will not fly with KLM anymore and suggest you do not either.