✅ Trip Verified
| Toulouse to Amsterdam. First, staff were wandering around attaching tags to people's carry on bag that you would be guaranteed to take your cabin baggage on board as long as you stowed under the seat in front of you. Then, as people started boarding, it was chaos, as people went through boarding they were then stopped to see if they had been tagged. This slowed everyone down even further. I decided to wait to the very end to board given I had paid extra for a seat up front (6F) and didn't want to be caught in the crush. When I did board, there was a still a queue of people waiting to board the plane. Why, because of the crazy boarding operation. When I finally boarded he plane, the captain made an announcement that passengers needed to hurry up so the plane would not miss its departure slot or we would be delayed up to 30 minutes. By the time I reached my seat, I sat down quickly. I watched passengers with children negotiating with others to swap seats so their families wouldn't be split up. And then, a father approached me to ask me to move so he could sit with his two children. I was frustrated having paid more for my seat, having been organised months in advance, and waited until last to board the plane to avoid any issues. I was angry by his demanding nature. I said no. Then he carried on to flight attendants and created a scene. So, feeling sorry for him, I stood up, and said where do you want me to sit then. It was seat 23E. This was in between two passengers, which I hate. I had a window seat. Then when I made my way down the back, I saw an empty window seat and asked the FA if I could sit there. She was angry with me because she didn't know what was going on or why I was moving. And she said she wasn't sure if all the passengers had boarded. Fed up, I said "You know what, I am evicted from my seat by a demanding father, I paid extra for that seat six months in advance, and now maybe I should just stand all the way to Amsterdam." Suddenly, she said to have the window seat. I shouted this for all the plane to hear. After take off, the purser apologised profusely. I told her exactly what I thought of KLM's boarding procedure. I also told her that parents should not be demanding others move. It is up the staff at check-in to sort this out or the boarding staff or FA, not other passengers. She agreed and told me she had told him to wait until we took off given we were about to leave and his last minute arrival on the place. But he was as usual, feeling entitled. She offered me a seat in business class to compensate and went out of her way to ensure I was okay. She was lovely and very embarrassed for me. She also acknowledged that the other passenger had been totally in the wrong to do what he did. However, given the chaotic boarding operation, perhaps he was just as caught out as I was.