"Very bad experience"
S Ganhela (India)
✅ Trip Verified | I travelled from Istanbul to Delhi by Indigo airlines 6E12 on 23/10/2023 along with my wife . The flight was horrible with very little leg space. The air hostesses did not care for the passengers and they did not care to offer water also. I would strongly advise people not to choose Indigo. Very bad experience to me and to my wife.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Istanbul to Delhi |
Date Flown | October 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"not able to take my cabin baggage"
Tapas Datta (United Arab Emirates)
Not Verified | At check in I was told that I am not able to take my cabin baggage as the aircraft is small. While boarding I found that everybody is carrying hand luggage except me. Then I found that carrier is normal A320 with sufficient luggage space.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Abu Dhabi to Hyderabad |
Date Flown | October 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"staff is so rude"
Pargat Singh (India)
Not Verified | They closed gates 30 mins prior to departure without any notification and staff is so rude and misbehaving. They leave us on airport and take extra charges for next flight.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Mumbai to Amritsar |
Date Flown | October 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"frequent reschedules and cancellations"
G Das (India)
Not Verified | Indigo flight service has worsened a lot as they do frequent reschedules and cancellations. Please avoid booking on Indigo especially if you are on an official trip or have a doctors appointment or a connecting flight. Please go for other flights instead of Indigo
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Kolkata to Jodhpur |
Date Flown | December 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"courteous crew, value for money"
58 reviews Rahul Anand (India)
✅ Trip Verified | Indigo, largest Indian operator and a budget carrier. no additional features like IFE or meal but decent service. no issues flying domestic, mostly on time, clean and fresh interior, courteous crew, value for money.
Aircraft | A320Neo |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangalore to Patna |
Date Flown | October 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Very disappointing"
M Yadav (India)
✅ Trip Verified | Very disappointing. Reached airport on time and also had web check in done but refused to let us fly. Indigo staff took too much time with the guy standing before me and by the time I reached the counter, refused to board me. I requested but the staff were rude and didn't co-operate at all. Ruined my vacation. Still one hour was for the flight to fly. Didn't refund me or arrange any alternative flight. Rude and non co-operative staff, poor service, sitting there to loot passengers.
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Ahmedabad to Srinagar |
Date Flown | October 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"did not serve corporate meal to me"
P Jareyn (India)
✅ Trip Verified | Bad experience. They did not serve corporate meal to me. I asked them before landing then they come with some meal available. They serve this 15 min before landing and served when I asked for it. I observed there attention is on who are passenger who are buying meals. Even served food are not sufficient. Flight is also delayed by 1 hour. Don't want to fly again with them.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Hyderabad to Delhi |
Date Flown | September 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"dealt the issue with professionalism"
A Calendez (Estonia)
✅ Trip Verified | My flight was 6E 0018 on 27-SEP-2023. The flight had some issues with electric problems but the cabin crews dealt the issue with professionalism. Sabiya, the crew member was awesome and kept her cool throughout the journey and helped each and every passengers. It was a tough day but a big salute to all especially Sabiya.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Istanbul to Mumbai |
Date Flown | September 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"motivated and talented cabin crew"
Bharat Datt (United States)
Not Verified | I was flying to Amritsar and flight attendant Somiwon and her buddies did a great job taking care of me and other passengers. The demeanour was positive and helpful and customer service excellent! I never receive such great service on domestic flights to India. In my return flight I had the same service, especially my cabin crew leader Aarti. I am impressed and proud of the young ladies in Indigos cabin crew. Indigo airlines is fortunate to have a motivated and talented cabin crew!
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangalore to Amritsar |
Date Flown | September 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"keen interest to resolve the matter"
Parul Pujary (United Arab Emirates)
Not Verified | Sushmita, the air hostess in GE5387 was very helpful to retrieve food as complimentary service for my children. I had preponed the tickets and the meals were paid for the tickets but the new tickets were last minute and food bookings could not be re-applied to the renewed tickets. She helped and took keen interest to resolve the matter. Wish her the best
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Mangalore to Mumbai |
Date Flown | September 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |