"courteous crew, value for money"
58 reviews Rahul Anand (India)
✅ Trip Verified | Indigo, largest Indian operator and a budget carrier. no additional features like IFE or meal but decent service. no issues flying domestic, mostly on time, clean and fresh interior, courteous crew, value for money.
Aircraft | A320Neo |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangalore to Patna |
Date Flown | October 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Very disappointing"
M Yadav (India)
✅ Trip Verified | Very disappointing. Reached airport on time and also had web check in done but refused to let us fly. Indigo staff took too much time with the guy standing before me and by the time I reached the counter, refused to board me. I requested but the staff were rude and didn't co-operate at all. Ruined my vacation. Still one hour was for the flight to fly. Didn't refund me or arrange any alternative flight. Rude and non co-operative staff, poor service, sitting there to loot passengers.
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Ahmedabad to Srinagar |
Date Flown | October 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"did not serve corporate meal to me"
P Jareyn (India)
✅ Trip Verified | Bad experience. They did not serve corporate meal to me. I asked them before landing then they come with some meal available. They serve this 15 min before landing and served when I asked for it. I observed there attention is on who are passenger who are buying meals. Even served food are not sufficient. Flight is also delayed by 1 hour. Don't want to fly again with them.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Hyderabad to Delhi |
Date Flown | September 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"dealt the issue with professionalism"
A Calendez (Estonia)
✅ Trip Verified | My flight was 6E 0018 on 27-SEP-2023. The flight had some issues with electric problems but the cabin crews dealt the issue with professionalism. Sabiya, the crew member was awesome and kept her cool throughout the journey and helped each and every passengers. It was a tough day but a big salute to all especially Sabiya.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Istanbul to Mumbai |
Date Flown | September 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"motivated and talented cabin crew"
Bharat Datt (United States)
Not Verified | I was flying to Amritsar and flight attendant Somiwon and her buddies did a great job taking care of me and other passengers. The demeanour was positive and helpful and customer service excellent! I never receive such great service on domestic flights to India. In my return flight I had the same service, especially my cabin crew leader Aarti. I am impressed and proud of the young ladies in Indigos cabin crew. Indigo airlines is fortunate to have a motivated and talented cabin crew!
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangalore to Amritsar |
Date Flown | September 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"keen interest to resolve the matter"
Parul Pujary (United Arab Emirates)
Not Verified | Sushmita, the air hostess in GE5387 was very helpful to retrieve food as complimentary service for my children. I had preponed the tickets and the meals were paid for the tickets but the new tickets were last minute and food bookings could not be re-applied to the renewed tickets. She helped and took keen interest to resolve the matter. Wish her the best
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Mangalore to Mumbai |
Date Flown | September 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"no one was bothered to serve"
K Manasa (India)
✅ Trip Verified | Firstly to appreciate the ambiance of the plane was classy and good, it was a noon flight and expected to have something on flight. I called to the air hostess and asked her for something to eat as she was serving and asking a few people what they want, but she said the sales will start in sometime and that I can take them. I also wanted to take some goodies of indigo cookies and nuts for my daughter but no one was bothered to serve.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Vishakapatnam to Bangalore |
Date Flown | September 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"boarding experience unpleasant"
G Keen (Spain)
✅ Trip Verified | Bought tickets with Turkish (Madrid-Mumbai) with Indigo flying Istanbul -Mumbai - Istanbul. Pretty costly ones due to the urgency to fly. Turkish has very old planes running with neanderthal entertainment systems. From Istanbul the night mare started with Indigo. - On a 7 hour flight just one very small meal and a pretty bad one (uncooked thick parathas, practically they could have given us the wheat flour instead). - No beverage options other than coca cola and water. - Neither coffee or tea was served - No entertainment system - Tried changing return flights but couldn't due to the exorbitant prices asked by Turkish to do so. So suffered the ordeal again while flying back where had fellow passengers complaining regrading the same. The boarding experience was unpleasant as they were really unorganised during the zone call. Being miser or cheap is entirely different from being a low cost Airlines. Indigo should fly cattle instead as Cattle won't complain. Do a favour on mankind by not flying international flights where you bring your corporate cheapness aboard. Rest assured I am never going to fly neither Turkish or Indigo again on an international route.
Type Of Traveller | Solo Leisure |
Seat Type | Premium Economy |
Route | Mumbai to Madrid via Istanbul |
Date Flown | August 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Seats and service were sub-par"
Arindra Mishra (India)
Not Verified | Very bad food. Small portion size. No alcohol served - paid service. I did to and from in Indigo, both times the food quality was very poor. It is not expected for international airline. Seats and service were also sub-par. In-flight entertainment was not working for any passenger.
Aircraft | A320 Neo |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Delhi to Istanbul |
Date Flown | June 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"charged 7000 extra luggage charge"
Akanksha Shrivastava (India)
Not Verified | I had cabin suitcase as I was travelling with Infant. They did not allowed me to take it to cabin. They charged 7000 extra luggage charge. I repeatedly said that it's cabin suitcase but they did not allowed as they wanted to make money. I will never recommend this airline to anyone.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Pune to Delhi |
Date Flown | August 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |