IndiGo

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 279 reviews
7/10
No Skytrax Rating
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8/10

IndiGo customer review

(India)

DEL-BKK on newly introduced international service by Indigo. Clean aircraft everything BOB on time and professional crew. Not very different from domestic services the only difference that food is priced in USD. The highlight was great value fare booked well in advance.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

IndiGo customer review

(India)

Did BOM-MAA once and doing my second today. Great crew. Very helpful at check-in. Courteous onboard and new aircraft's. Only hitch is food. While ticket rates are on par with Jet and AI particularly after KF problems one has to buy food and that too from a limited choice. Pre-booking is there but the website does not guide as to how.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

IndiGo customer review

(United States)

Kolkata to Hyderabad. Check-in staff pleasant. Cabin crew professional and courteous. Aircraft clean but seats very tight. For a 2-hour flight the low price was more important than seat comfort.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

IndiGo customer review

(India)

Mumbai-Bangalore. Flight on time great service from airport check-in to end stage. Well planned and executed model for passenger satisfaction. Taken to the aircraft by bus this afternoon flight was full yet the flight attendants were calm and courteous. They worked seamlessly with an almost natural smile. Aircraft clean. Onboard options for food were plenty though slightly pricey.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

IndiGo customer review

(India)

BLR-DEL return trip. Had a good experience yet again. The flights took had a timely pushback. Onward journey a bit delayed due to bad weather at BLR and the pilot had to change the takeoff runaway direction. Crew courteous and got my pre booked food. Return journey was uneventful as well. Will surely continue flying Indigo.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

IndiGo customer review

(India)

Bombay-Jaipur return Pune-Nagpur. Easy check in and nice friendly staff in Bombay. On the return (Jaipur to Bombay) we were asked to carry no hand baggage onboard as it was a high security day. The airline could have informed us earlier as had breakable stuff in my hand baggage and they forced me to check it in. Pune to Nagpur efficient and competent crew.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

IndiGo customer review

(United States)

Connection at Madras to Hyderabad (coming from US) and back to Madras connecting to US. Both trips an hour long each. Ground Staff helpful at both ends cabin crew charming and helpful. A320 clean and comfortable ample room in overhead bins. Remembering yester-years of Indian Airlines service attitude it is amazing what the open market brought to traveling Indian public.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

IndiGo customer review

(India)

Return flights from Goa to Delhi the experience was enjoyable with efficient checking in DEL-BOM. An efficient airline which prides itself at being on time with helpful air and ground crews. New clean aircraft - just one grouse though a low cost carrier it would be great if the leg space was better. I am about 6 feet tall and it becomes uncomfortable in case of flights which are over an hour or so.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

IndiGo customer review

(United Kingdom)

Return flights from Goa to Delhi the experience was enjoyable with efficient checking in friendly and polite cabin crew and new air planes.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

IndiGo customer review

(India)

MUM-DEL. Excellent service - paid Rs300 for the front row which if you're my size is worth it! Inflight food is on a pay basis nothing special but it's good size portions and not bonkers expensive. Great inflight crew cheerful and engaging brand new planes. My first choice now for domestic Indian flights.
Seat TypeEconomy Class
Value For Money 12345
yes