IndiGo

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 320 reviews
7/10
4 star Skytrax Rating
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10/10

IndiGo customer review

(United Arab Emirates)

DXB-DEL-DXB and was returning with my grandmother who was a wheelchair passenger. DXB-DEL the flight was half full and that allowed a lot of space to stretch out and sleep in comfort and while the outgoing service was excellent the return journey was par excellence. From the moment we arrived at T3 Delhi IGI our every need was met and every question answered with professionalism and friendliness. The ground handling staff member was very friendly and knowledgeable the check in staff at Delhi were very friendly and helpful and the crew of 6E21 provided service that cannot be faulted. I would have no hesitation in travelling with Indigo Airlines again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

IndiGo customer review

(India)

Afternoon departure from Chennai to Mumbai. Flight delayed but informed well in advance. Easy Check in. The aircraft was spotlessly clean. They managed to turnaround the aircraft in 20 minutes. Saw passengers disembarking from the previous flight at the same time when we were bussed to the aircraft which I thought was quite amazing. The cabin crew were very professional and took time to individually ask passengers on the feedback about the flight and quality of service. Will fly them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

IndiGo customer review

(United States)

Flew Indigo from Delhi to Bangalore and return. I have used Indigo several times over the years and the years and they have yet to disappoint me. I was particularly amazed at the great customer service and the cabin crew's happy attitude towards the customers. On-ground check in was fast and easy. Transfer from T3 (international terminal) at Delhi to the domestic terminal was a breeze this time around. Super clean planes. Will strongly recommend for travel for domestic flying in India.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

IndiGo customer review

(India)

I flew from Delhi to Chennai. Good legroom space and good service by the cabin crew. The flight arrived early.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

IndiGo customer review

(India)

Indigo from Mumbai to Goa and return. Flights were packed on both legs. We got emergency exit seats both ways as we asked for them. Great leg room and worth it for the 1 hour flight. Both flights on time. Service good. Planes are clean and they look new unlike many ageing Indian carriers. Value for money.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

IndiGo customer review

(Thailand)

I use Indigo regularly to fly BKK-DEL. Great airline with great fares! Easy to navigate website with no hidden costs. Never had any delays actual departure in many cases before the scheduled departure time. Extremely friendly and cheerful crew. Only complaint the rather expensive food and drink onboard and not accepting Indian currency on international flights.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
na

IndiGo customer review

(India)

26 May 2013 Jaipur to Chennai. I saw some dirty used cups and wet tissues in the seat pocket in front of me. I highlighted this immediately to the cabin crew whilst boarding was going on. Told it would be cleaned in the next clearance and nothing could be done at that time. I was shocked and surprised with this answer. The cleaning was done in Ahmedabad by ground staff and then the flight took off for my destination Chennai. On time performance took higher importance over cleanliness and hygiene. The attitude of cabin crew was horrible. I will never fly Indigo again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
no
8/10

IndiGo customer review

(United States)

Goa to Bombay. Flight delayed an hour "due to runway issues" in Goa. Ground staff very helpful and accommodating and blocked out 2 adjacent seats for us at the front of the aircraft. Aircraft (A320) was clean crew were efficient although a little harried with the buy-on-board meal service given the short flight time. Good value for money and would fly them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

IndiGo customer review

(India)

DEL-BLR-DEL. Both legs had a before time push back reached destination 10-15 mins early. Quick professional check-in. Had pre-ordered meals good value for money. Only problem with this airline is that you cannot just pre- book seats meals have to be booked with it otherwise highly recommended.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

IndiGo customer review

(India)

Early morning departure from Chennai to Delhi. Boarding process completed before time and on time push back. Clean aircraft with an efficient cabin crew. Landed on time in Delhi. One of the best airlines to fly in India.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes