IndiGo

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 280 reviews
7/10
No Skytrax Rating
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10/10

IndiGo customer review

(India)

MUM-DEL. Excellent service - paid Rs300 for the front row which if you're my size is worth it! Inflight food is on a pay basis nothing special but it's good size portions and not bonkers expensive. Great inflight crew cheerful and engaging brand new planes. My first choice now for domestic Indian flights.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

IndiGo customer review

(India)

DEL-CCU-DEL NAG-DEL a few times and happy to take IndiGo. The seat pitch makes me feel a little cramped at times but otherwise is excellent. The crew is courteous and always ready to help.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

IndiGo customer review

(India)

Pune to Nagpur return. Smooth efficient check in. Flight 80 minutes with breakfast you can buy onboard. Due to turbulence the cart never got to where we were. Staff very pleasant. Return trip late evening flight. Delayed by 45 mins but managed to do a quick turn around and got us to Pune on time.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

IndiGo customer review

(Australia)

Bangalore to Mumbai good quality from this budget airline. Flight on time leg room good and boarding a breeze. I will use IndiGo Airlines as it is value for money.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

IndiGo customer review

(India)

Kolkata to Guwahati and Kolkata to Bangalore. Check-in okay not too friendly. Aircraft were new so cabins kept clean. Seats okay. Cabin crew better than ground crew. Cheap tickets. The only complaint is that the food is expensive - INR 150 for chicken sandwich is too much considering it's just a 2 piece sandwich which you can get for INR 50 at super-markets. The great thing about IndiGo is the on-time performance.
Seat TypeEconomy Class
Value For Money 12345
yes
6/10

IndiGo customer review

(India)

Kolkata-Jaipur route on time clean aircraft and nice crew. One bad thing about this airline is that they do not even serve water at free. Snacks were expensive outside foods are allowed.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

IndiGo customer review

(India)

DEL-CCU-DEL. Full flight outbound but seated in front row which was good. No queues at checkin nice crew cheerful and professional. Flight left on time and landed early - baggage was off within a few minutes wait. Coming back slightly less good check in experience - at airport several hours early after arriving in international - wouldn't let us check in until 2 hours before departure. When asked for front row seats were told we'd have to pay - got it free on outbound guess I was lucky! Flight crew again cheerful and attentive. Flight was early again bags took about 20 mins but that's par for the course in Delhi. Inflight food not paid and ok value for money.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

IndiGo customer review

(United States)

BDQ-HYD via BOM. The check-in at Vadodara was smooth though they did not give me through check in to Hyderabad. I had to claim my luggage and re-check in at Mumbai but it was smooth. Ground staff courteous and efficient. Aircraft clean cabin crew efficient and courteous. Boarding at Mumbai was chaotic. Overall not bad at all.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

IndiGo customer review

(India)

BLR-BOM on the early morning flight. Cabin was clean. FAs attentive and courteous. We had pre-booked snacks and served a good Veg Sandwich and juice. Quite good. Other choices too were available.
Seat TypeEconomy Class
Value For Money 12345
yes
7/10

IndiGo customer review

(India)

DEL-PNQ. Flight on time. Nice and clean aircraft. Wide range of snacks available for purchase though rates were exorbitant. The only negative point would be air hostesses being less interactive and involved.
Seat TypeEconomy Class
Value For Money 12345
yes