Gulf Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 396 reviews
5/10
3 star Skytrax Rating
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5/10

"seats are comfortable for economy"

(Bahrain)

Trip Verified | The flight was delayed for an hour and when we entered the aircraft it was really really hot. The seats are comfortable for economy class. When dinner was served, the flight attendant on the left aisle told me they ran out of the chicken option. The vegetarian pasta was delicious though. The wifi was awesome while the infotainment was lacking in my opinion compared to other airlines. The adapter sockets were not working and when I asked if they could check the main power source, I was told to change my seat if I wanted to charge my phone.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteSingapore to Bahrain
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
7/10

"cabin crew attentive and friendly"

(Singapore)

Trip Verified | I flew Gulf Air Singapore to Milan via Bahrain on 28 October 2022. The first leg of the journey was operated by a B787 featuring the Apex Suites. The Suites were comfortable and had good privacy even though arranged in a 2-2-2 configuration. Each seat has direct aisle access. There were 2 meals on this sector - dinner and light meal. There were some service lapses on this sector. Dinner service did not commence until almost 2 hours after departure and given the late departure from Singapore after a one hour delay, it was almost midnight when dinner was served. The amenity kit was given out only just before landing in Bahrain - it should have been given out at the start of the flight - blankets were not distributed at the start of the flight. The flight attendant placed a blanket over me while I was sleeping. I am not finding fault with the crew. They did their very best given the shortened turnaround time in Singapore to make up for the late inbound flight. The second sector to Milan with a brief stop in Rome was operated by a narrow body A321 Neo. Again two meals were served - supper and breakfast. I had the mezze for supper and omelette and sausage for breakfast. Both were delicious. Amenity kit, blanket, slippers and pyjamas were distributed on this 6 hour flight to Rome. A small snack was served for the short hop from Rome to Milan. Overall I found the cabin crew to be attentive and friendly despite the service lapses in the first sector. The hard product was comfortable and Gulf Air is one of the few airlines that distribute pyjamas on medium haul flights. Inflight entertainment was adequate but not fantastic with emphasis on Arabic movies and music.
AircraftBoeing 787 / A321 Neo
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteSingapore to Milan via Bahrain
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"overall a very pleasant flight"

(Bahrain)

Trip Verified | It was a midnight flight and to my surprise, the aircraft was full as 80% of the passengers were transiting via Bahrain. New and comfortable aircraft, great infotainment system and spacious economy seats although the A/C was centralized so we could not control it which made the cabin a little warm. Take-off was a little delayed which is not usual for Gulf Air, but overall a very pleasant flight.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteDubai to Bahrain
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"Cabin Crew were attentive"

(Bahrain)

Trip Verified | Pleasant flight although it was an older aircraft and the trip was a little bit bumpy. Take-off was on time with no issues at all. Food was nothing special but it was okay for breakfast. Cabin Crew were attentive.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteBahrain to Dubai
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
3/10

"I lost my flight"

(United Arab Emirates)

Trip Verified | I booked a flight Gulf Air from Dubai to Hyderabad via Bahrain. Flight was delay in Dubai 30min. When we reached in Bahrain no one announce flight left to Hyderabad. After checking with customer care they said we already calling customer. Hence I lost my flight. Then I book a return back ticket to Dubai. I asked on counter for my luggage they said we will loaded in Dubai flight. When I reached Dubai airport can't find my Luggage
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteDubai to Hyderabad via Bahrain
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"Worst experience so far on an airline"

(United Kingdom)

Trip Verified | Worst experience on an airline, The flights were delayed due to engineering work or late arrival on a previous flight. Cabin was too warm for the journey and my food was mediocre.
AircraftBoeing 787-9
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteLondon to Singapore via Bahrain
Date FlownSeptember 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
1/10

"still we did not takeoff"

(Saudi Arabia)

Trip Verified | Over three hours delay while keeping the passengers inside the aircraft. The cabin was hot, no attention to the passengers and their complaints. We boarded the aircraft at 9:45 and now it is 1:15 still we did not takeoff.
AircraftBoeing 787-9
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBahrain to London
Date FlownSeptember 2022
Seat Comfort 12345
Ground Service 12345
Value For Money 12345
no
1/10

"advanced our flight 8 hours"

(Israel)

Trip Verified | They advanced our flight 8 hours, then when we already arrived in Bahrain, they left us waiting in the terminal in Bahrain without offering us any possibility to sit anywhere or go out into the city.
AircraftA321
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteTel Aviv to Delhi via Bahrain
Date FlownSeptember 2022
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
9/10

"impressed by the cabin staff"

(United Kingdom)

Trip Verified | Gulf Air has only recently started flying out of Manchester so this is the first time I have had the chance to travel on this airline. It was a very good choice and was particularly impressed by the cabin staff who were friendly yet still very professional. Food was decent on both legs and I especially enjoyed "afternoon tea" on the Manchester-Bahrain leg. The lounge in Bahrain was superb, even had a golf simulator. Slight disappointment was the entertainment system both in the lack of choice offered and the censorship/editing which was a bit ridiculous on one film I decided to watch. However, at the price I paid compared with other comparable airlines, it was still excellent value.
AircraftBoeing 787
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteManchester to Manila via Bahrain
Date FlownSeptember 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
3/10

"have been ignored each time"

(Saudi Arabia)

Trip Verified | My flight in July 2021 from Malaga was delayed by 9 hours. The check in desk person gave me an email address to claim my EU compensation. I emailed their customer service to request a claim form and have been ignored each time.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteMalaga to Dammam via Bahrain
Date FlownJuly 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no