Gulf Air

✅ Trip Verified | Very poor service. I had to leave to Bahrain from London on 9th September. The daily flight was delayed from 2 hours to more than 5 hours after checking the status for more than a month. Airline denied to provide lounge access after we waited a long time in the Airport.

✅ Trip Verified | The ground service was very smooth in Chennai. I was expecting a huge crowd at the check in counter but i finished my check in within 10 mins. They changed my seat number before boarding, and upgraded my ticket to business class. The service was extremely good from Chennai to Bahrain. We had a transit time of 17 hours to Paris. They picked us from the airport and booked a room in a hotel. Provided lunch and breakfast and then dropped to airport. The flight to Paris was late by 50 mins. The service was comparatively not good. The temperature inside the aircraft was so chill they didn't provide extra blankets as well. The in-flight entertainment is limited. Overall its value for money.

✅ Trip Verified | Hyderabad to Paris via Bahrain. I mean, where do I even begin? First of all, there was the issue of "excess baggage" because Gulf Air adds on laptop bag and laptop as cabin luggage. They left me no choice but to pay 173 EUR for 5 kgs extra. The flight was delayed by 1.5 hours and it was so cold in the plane and they didn't even provide us blankets. Many passengers complained but to no avail. No headsets were provided for in-house entertainment. Barely made it my connecting flight to Paris. Even though the service from BAH to CDG was not bad, they lost my bag.

✅ Trip Verified | I was late because there was an accident on the motorway. I reached 45 minutes before the flight. I was begging them to let me board the flight. They refused and said can't let me board the next flight as well because the travel agent from whom I purchased the tickets can do it. The travel agent also refused. I asked Gulf Air to charge me some extra money but they didn't help me at all. I called them every day till three months but they had been so rude. One of their colleagues said to me that my ticket was valid till one whole year because of the covid 19 policy and he said that he will do something but never got back to me.

✅ Trip Verified | The flight was smooth and service was great. I didn’t take the food as I was had enjoyed lounge food prior to boarding. The entertainment system had new movies which I like even though it’s a short flight. I wish boarding was more organized where people boarded based on their rows/zones because it can get chaotic.

✅ Trip Verified | Gulf Air is really not a bad airline when traveling regionally (within GCC) for me. They are always on time, the trips are almost always smooth from take off to landing. Service is great and I would definitely fly with them again. The only drawback is the price of the ticket tends to be steep compared to other airlines like Emirates.

✅ Trip Verified | The aircraft were well maintained and new. The crew on the Tbilisi to Bahrain flight were very courteous and professional - the service was excellent and the vegetarian meal was very good. There was a delay of 50 minutes to the flight (not the fault of Gulf Air) but because the transit time was only an hour and fifteen minutes I had to run or I wouldn't have made it to the gate in time. The flight from Bahrain to Bengaluru was 80% empty. This should mean excellent service but that was not the case. The crew on this flight were the worst cabin crew I experienced and not interested in serving passengers. The crew served drinks only once during the entire journey. There was a choice of chicken or veg. Seeing that there were a lot of meals and that most passengers opted for the non-veg option I asked the staff to check if there is an extra vegetarian meal (I wasn't able to eat in Bahrain Airport because of the delay and was rather hungry as I didn't have breakfast that day). She said she will check but she never returned with one nor did she bother to come and tell me none were available. After the lights were turned off the crew migrated to the business class section which so the economy class section was service-less for almost half the journey. The food on the first leg was nice but on the second leg (night flight BAH to BLR on the 13th August arriving early morning on the 14th August) it was below average.

✅ Trip Verified | A very disappointing experience and Gulf Air has deteriorated greatly since I used it regularly 5 to 10 years ago. Cabin crew were reasonably polite but not particularly helpful and couldn't solve any issue. The quality of food was lamentable. Even though my flight via Singapore was very long and at night, no blankets or pillows were available. Toilets were dirty and cabin crew did not seem at all concerned to keep them clean. Gulf Air seems to have become on a par with the most basic budget airlines.

✅ Trip Verified | Return flight with Gulf Air, Bus boarding from terminal, entering aircraft was so hot aircon not on. Offered a welcome drink lemon and mint of course was needed in the warmth. Was asked to move seat so husband and wife could sit together, no problems. Wasn't offered pyjamas, skipped over by cabin crew and wasn't asked for my dinner options till just before take-off, again missed by cabin crew. Inflight entertainment wasn't working, had to ask 3 times for it to be fixed. Food onboard was amazing, plentiful, hot, fresh. Seating was comfortable with its massage function.

✅ Trip Verified | For me, Gulf Air is the best option for regional (GCC) flights as the planes take off on time and the service is okay. The food was average at most and the FAs are fairly attentive. I haven’t flown with Gulf Air for long hauls for 11 years so I can’t judge them for that. The seats were comfortable and had good leg space.