"a terrible experience"
Ni Ni Lin (Thailand)
✅ Trip Verified | I had a terrible experience with Gulf Air and will never fly with them again. The Thailand check-in staff were rude, impatient, and unhelpful, with poor communication and long wait times.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangkok to Bahrain |
Date Flown | January 2025 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"these overpriced rebookings"
Jörg Schmalz (Germany)
Not Verified | The flight and the service on board were quite good and I had nothing to complain about, but then this problem came up. You should have to pay over €800 to rebook your return journey. Many phone calls came to nothing or there was no contact at all. Emails are not responded to and support in Germany is in English. Normally I get by well with my English, but here they didn't want to or couldn't understand me. So everything came to nothing here too. The service from the support team here is terrible. I'm sorry for the service on the plane, but the support outside the plane has to be good too and unfortunately that's not the case here, and from what I've read, I'm not the only one with these overpriced rebookings.
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Frankfurt to Manila via Bahrain |
Date Flown | December 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Would definitely recommend"
Anthony Geddes (Australia)
✅ Trip Verified | Check-in at Cairo went smoothly. Both flights on time. First sector to Bahrain on a very full A321. Cabin crew did an excellent job. Transit in Bahrain was easy. Second sector to Singapore on a 787 which had plenty of spare seats, allowing passengers to spread out after takeoff. Good meal service and very attentive cabin crew. Would definitely recommend.
Aircraft | A321 / Boeing 787 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Cairo to Singapore via Bahrain |
Date Flown | October 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
“business class seating looked very old”
2 reviews Saifon McCarron (Thailand)
✅ Trip Verified | Seat 1C A swift flight mainly with Sleep as it was an overnight flight. Airplane was clean although the business class seating looked very old (well worn arm buttons and seat capsule panelling). The Bahrain Gulf Air lounge was a super treat with Dinner options such as Pizza and Lasagne (all were very good!). I certainly look forward to booking my next Gulf Air flight.
Aircraft | Boeing 787-9 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | Bahrain to Bangkok |
Date Flown | October 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
“a comfortable 6 hours sleep was enjoyed”
13 reviews A Davidson (United Kingdom)
✅ Trip Verified | A very shortened Flight due to favourable Tail Winds saw us arrive 30 minutes early into Bangkok - excellent. My goal was just to sleep on this overnight flight. That goal was achieved and a comfortable 6 hours sleep was enjoyed. The actual Seat was looking shabby & old. No Food or Drink were taken so I can not comment on the service. Would fly Gulf Air again if going to the UK.
Aircraft | Boeing 787-9 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | Bahrain to Bangkok |
Date Flown | October 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
“a good swift flight”
2 reviews Saifon McCarron (Thailand)
✅ Trip Verified | Seat 1C. Overall a very good flight. Seat was comfortable. In flight entertainment had a good selection of Films to watch. Food was good especially the Beef Tenderloin. Champagne was served upon Request. All in all a good swift flight. I would Fly Gulf Air again in the future on the same route.
Aircraft | Boeing 787-9 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | London Heathrow to Bahrain |
Date Flown | October 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
“Service was Excellent and Smiling”
13 reviews T Anderson (Thailand)
✅ Trip Verified | Overall a very good flight. However they asked me to complete an Onboard customer survey after Lunch was served (the 1st service). Gulf Air however FAILED to deliver the 2nd service which was Afternoon Tea. As I realized the flight was running out of time I proactively asked the attendant what happened to Afternoon Tea was? She replied "There was a catering mix up and only Asian Food was put onboard for 2nd service" She then asked if I would still like "Afternoon Tea" which I replied YES to! So off she went and bought me "Afternoon Tea" She quietly explained that there was not enough Western Food for all of the 26 Business Class people! Apart from this the Service was Excellent and Smiling happy Female service staff all around. Free Wi-Fi worked fine for the majority of the journey as you would expect. Would still book and pay for Gulf Air anytime in the future.
Aircraft | Boeing 787-9 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | London Heathrow to Bahrain |
Date Flown | October 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"not hesitate to fly Gulf Air again"
S Hanson (Thailand)
✅ Trip Verified | We would not hesitate to fly Gulf Air again. Staff interactions were truly professional and courteous. The Bahrain lounge was fantastic. A quiet, peaceful retreat in a superlative modern airport. All staff wore such big smiles and were happy to help.
Aircraft | Boeing 787-9 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | Bahrain to London |
Date Flown | September 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"behind the other middle east Airlines"
S Keeler (United Kingdom)
✅ Trip Verified | Return section of my trip from last week, and sadly no improvement I had hoped for. The short flight to Bahrain was okay, the longer one to London was poor, and Gulf Air fall way behind the other middle east Airlines. The meal service was so slow and staff again appeared poorly trained and nervous. There is no sign of hospitality in the service. The same very cramped business class seat in a very worn condition. Again I see another glowing review, and I'm guessing they reviewed a different airline, certainly not Gulf Air. Forget the Falcon lounge at Bahrain and have a coffee in the nice, main terminal area. Overall everything on Gulf Air seems tired and worn out, and the service is lacking. I admit this flight was dirt cheap, but I've learnt my lesson and realise you shouldn't always go for the cheapest option - back to Qatar Airways for me on the next trip.
Aircraft | Boeing 787 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | Jeddah to London via Bahrain |
Date Flown | September 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
“plane left on time”
13 reviews T Bui (Thailand)
✅ Trip Verified | Our plane left on time and arrived early. The choice of Food and drink onboard is exceptional. Seats are very comfortable, in flight service was amazing. Very happy having flown Gulf Air and enjoyed every minute.
Aircraft | Boeing 787-9 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | Bahrain to London Heathrow |
Date Flown | September 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |