Frontier Airlines

✅ Verified Review | Nashville to San Diego via Denver with Frontier. After reading the number of negative reviews prior to my flight, I was concerned about my booking. The reality, I had a wonderful experience. It is true that you pay for baggage and seat assignment, but that is advertised upfront prior to purchase of ticket, so a traveler should not hold that against the company, because it was not a hidden cost. The only negative I saw was that they did not have a representative to check baggage before 2 hours of the flight, but again, to lower the cost of airfare, they cut the cost of staffing during those times. I like getting to airports early, but that again is not a fault of the airline. Once the line opened to check baggage, it was quick. My flights were on time for the most part. Departure was a little late leaving Nashville, but was not the fault of Frontier. We arrived on time in Denver and my connecting flight to San Diego was also on time.

I will give Frontier two things based on my recent flight. First, they are cheap and their flights are on-time. Outside of that, everything is downhill from there. I was traveling with my two small children. If I wanted to sit with them, I had to pay extra per seat to select my seat. When dropping off your bags, the staff were rude. Even though you are paying to check bags, they treat you like you are an inconvenience for them. The thing is, it's actually cheaper to check bags than it is to carry bags on the plane! I understand giving really cheap seats and charging people for everything; however, it doesn't make sense to make it cheaper to check bags. Once on the plane, their prices are reasonable for food and drinks. You can get alcohol for cheaper than most domestic flights. The seats don't recline, they have almost no padding, the armrest is tiny, and the tray is about the size of an adult hand. The flight itself was okay. The ride was smooth and the staff on the plane was friendly enough. I feel that maybe Frontier doesn't get gate priority from airports and you should be ready to wait for a gate when you land. When returning home, we waited on the runway nearly an hour. Getting my luggage was pretty easy and fast once I was off the plane. If looking for a cheap flight where you get charged for everything, go with this option. If you want comfort, then don't. I did find out though that it's better to book your flight with Frontier directly and pay for the "Everything" package. I guess you get first shot at seats in the front of the plan and everything is included at only $50 more per ticket. These seats are more like actual airplane seats, not really first class.

✅ Verified Review | Cincinnati to Las Vegas and my first and last time with Frontier Airlines. I had to pay to take a small carry on with me. When you travel for 10 days and have a small kid, of course you need clothes. I had to pay $40 to go and $40 to come back. That was almost more than my ticket. Then when you go into the airplane the seats are uncomfortable. Then for a 4 hour flight they don't give you anything. Well if you ask for water they will give it to you. Everything has become money. Pay to fly, pay to take clothes, pay to eat or drink.

Flew from Las Vegas to St Louis. I must admit Frontier had the best prices, but after paying for luggage even a carry on and the extremely uncomfortable seats I will fly another carrier. I am average size and also a runner in great shape and if the seats are miserable to me I can't imagine the average Joe liking them either. Whoever designed those seats has surely never sat in them. I guess the only positive is those plastic hard seats breed less germs than fabric but after trying to sleep in a non reclining plastic chair on a red eye flight I'd rather have a few germs on a comfy fabric seat. Unless the flight is an hour or less no more Frontier for me.

Philadelphia to New Orleans with Frontier Airlines. Arrived to the airport, under the impression that I'd be allowed to carry on an item as a personal bag. This was not the case. I was charged a fee, which I paid online to avoid the gate cost. The attendant at baggage check told me that any bags (except a purse) must be checked in or registered as a carry on, both of which require a fee. Sitting in the terminal, the gate staff were very abrasive to those at the gate waiting (no one in particular), demanding that we all "be quiet while she made announcements." The plane has been sitting at the gate since I arrived two hours early, yet the flight is now delayed an hour (as far as we know at the moment) for maintenance, despite us being informed that we'd be allowed to board. We were informed at the time of the flights scheduled departure that we would be delayed and "that we should stay in the general gate area because anything can happen at anytime." Except for my return flight home, never again with this airline.

Denver to Memphis with Frontier Airlines. Terrible experience - not only was our flight delayed there was no scheduled time of arrival so I could not inform my pick-up when I would arrive. Very frustrating considering we had to arrive at the airport 2-3 hours prior for TSA delays. Even my returning flight was ridiculous. We left on time but we arrived 30 min prior to our landing time. The plane ahead of us was still at the gate but didn't leave for another 1.5 hours. So sitting on the plane for that long is just absurd. No explanation once again to the passengers and the pilot just kept saying 5 more minutes. My only compensation was some water. This airline is consistently terrible. Always delayed, never on time for anything.

Frontier Airlines is the pits of the pits. First flight from Charlotte to Denver was the first disaster. Boarded and ready to go and told 4 times we had to wait because proper paperwork couldn't be found. Finally they just told us to get off. 90 minutes later the paperwork was found and we were told to reboard. Nearly everyone missed their connections. Then Denver to Portland was late departure and late arrival. As I type I'm sitting on the return flight from Portland to Denver. The fare went from $385 to $520 with all the nickel and diming. Bag fees, and seat fees.

Return leg of my journey. Austin to Chicago flight boarded early, efficient boarding and loaded with in 15 minutes. Flight was full, discount fares do help. Departed the gate early. Flight crew was very professional, courteous and fun. Offerings were at a cost, but that is expected. Flight arrived Chicago about 35 mins early. Always a bonus. Seat comfortable and leg room great. If you have the time and might have to leave the next day, give them a shot. If not, you might want to stick with a legacy carrier, at a higher cost.

We are all aware that Frontier is a no-frills airline offering discounted travel to many US destinations. In a recent search of flights between Chicago and Austin, TX, Frontier's fare blew away the competition. However, with that said, Frontier has a lot of add-ons. Bag on board $30+, Seat Selection $20+, Checked Bag $30+, Drinks on board $1.99 + (even Water and Coffee). Alas this is their mantra. With knowing that I still purchased the fare, added on their "Works" option - Free Carry On, Free Checked Bag, Choice of extra leg room seat, Zone 1 Boarding and ability to change or ask for a refund without penalty! Why not. Flight was full, boarding was quick and easy and the flight left the gate early, as well as arrived early in Austin by 1/2 hour. Seat was comfortable, attendants were very warm and nice and if you wanted anything to consume or eat, you had to pay. All in all, it was what they advertised.

✅ Verified Review | San Francisco to Denver with Frontier Airlines. We arrived at San Francisco airport at 2:50PM for a 5:20PM flight wanting to relax after a few days of touring colleges. My son and I had to wait in line until employees showed up at 3:40pm to check us in. That was only the beginning. When we arrived in Denver 7 minutes early, we proceeded to baggage claim for the 1 small bag we checked. We had to wait for 1 hour and 5 minutes. I walked into the baggage loss dept of Frontier to find 4 women sitting behind computers all on there personal phones, not one of them looked up when I asked what was the hold up on bags? While ordering some snacks and a drink, the flight attendant asked me to tip her with what I felt comfortable with. Well that was easy, I had to walk to the back of plane to get my order as the 2 staff were in a lengthy discussion. When did we start tipping flight attendants for doing their job? I hit the no tipping button and this will conclude my future flights with this airlines. They nickel and dime you to death and are proud of it.