Frontier Airlines

Las Vegas to Columbus with Frontier Airlines. This was me and my husband's first time using Frontier. The savings will definitely lure you in however you will pay for it in other ways such as carry-on bags or drinks onboard. My biggest complaint is the delay we had due to them not having sufficient staff. They wouldn't give the full story but they were scrambling to find a replacement. This caused a domino effect and caused us to be delayed in the airport from 10pm until 1am. Secondly, the seats are so uncomfortable. I could usually do a 3 hour flight with no issues but you can't relax, the chairs are so stiff, the tray table is so tiny and the seats don't recline. You get what you pay for I suppose.

Worst airline by far and by comparison. The cheap flight ads are nothing more than bait. Frontier rarely departs on time. Claims weather. Fair weather in Austin - could the weather be any more perfect here in Denver. No, it cannot. Every 30 min flight boarding changes. On the hook, no options to rejoin family or friends. In three hours my departure time has changed 4 times. And Frontier Airlines asked me to be at airport 3 hrs early for domestic flight. Checked in within 7 min at counter and thru TSA in 12. I will never fly you again.

Denver to Indianapolis. For starters, this airline has the most inconvenient flight times. From Bozeman, Montana to Denver, there was only one flight all day, and it was at 8:59 in the evening, and the only flight to Indianapolis out of Denver was at 11:59 pm the next day. So we had to get a hotel in Denver ($200) just to wait for the flight back to IND. After killing time all day in Denver, while en route to the airport, only about 5 hours prior to our flight, I get a text notification stating that my flight had been cancelled and gave me a number to call to rebook, with no explanation as to why my flight was cancelled. I called the number, and after being on hold for 15 mins, I am told that the only other flight available was 2 days out, which was unacceptable. I had to go to work the next day, and am not able to sit and wait around for two days. I elected to cancel the flight, to which I was only offered a credit, not a full refund. We then had no choice but to book another Flight for the next day through another airline. This cost us $850! Not only that, but we had to get yet another hotel for the night, which was $130. We went to the Frontier service desk to see if we could get any sort of reimbursement. The line was super long and slow, and took us about half an hour of waiting. Once we spoke to the woman behind the counter, she told us she could book us for the next flight two days from now, and that she could give us a hotel voucher. Not wanting to wait until the last minute to book a hote on a Friday night and take the chance of being sold out, we had already booked a hotel. We informed her we had already booked one, and she basically said there was nothing she could do. I asked if I could get my money back instead of a credit, and i was told no. After this experience, I really hate to go back and use that $340 credit with this airline, yet I hate to waste $340, especially by just handing it over to this company. Any other legitimate airline company would have done more to work with those who had been stranded. This was extremely inconvenient, and I have lost all respect for this airline. Despite all the bad review, I gave them a shot. Guess I should've listened to the reviews. This "cheap" vacation ended up being over a thousand dollars more expensive than it intended to be just so we could get home on time!

✅ Verified Review | Absolute joke of an airline. Flight from Houston to Denver, captain comes on and says we are third in line for take off. After about 15 minutes on the runway he comes on again and says there was some missing paperwork and we have to return to the gate. Then there isn't a gate open so we sit again. Then mysteriously he says the paperwork has been cleared up and we can go. Return flight from Denver to Houston. Once boarded we sat at the gate for over 30 minutes waiting on passengers from a connecting flight. I have never heard of a plane being held due to waiting on other passengers. I had a previous bad experience with them years ago and knew better. It's not worth the savings and it's not that cheaper to begin with!

✅ Verified Review | Flew Frontier Airlines from Denver to Columbus. I an not a frequent flyer, so I eneded up paying $50 for a seat selection only to find out I could have let them assign my seat for free. (Did the online check-in) and then to charge $40 for my carry on I was not happy. This wasn't disclosed when I purchased my ticket. The seats are so uncomfortable and wouldn't recline, my back was hurting by the end of the flight. I will never book a flight on Frontier again.

✅ Verified Review | Los Angeles to Denver with Frontier Airlines. This is one of the worst flights I have been on. The flight had a delayed departure of about 40 minutes and then when we landed in Denver we sat on the taxiway for another 40 minutes because another plane in our gate was having maintenance issues. This wouldn't be such a problem if this was the first time this happened. When I flew to Denver from Dallas again the plane landed in Denver we sat on the taxiway for another 50 minutes. And to top it off the flight attendants on the flight from California were rude and terrible. They were sassy and unprofessional to multiple guests. This is absolutely unacceptable and I will probably never fly Frontier again. I will never recommend to a family member or friend. I would rather pay more money than be stuck on a Frontier airplane for an unreasonable time.

On my flight from Denver to Knoxville was delayed by almost 3 hours. Which is not my problem with this airline They lost my luggage on Saturday, July 30, 2016. After two hours of trying to to find someone to assist me and about 9 others, they said there was nothing they could do and we would not be able to get our luggage back until Monday and refused to send the bags on another airline. Monday night I received a call saying they would deliver my luggage to my house. By Tuesday morning it still was not there. I tried calling the number they gave me when I filed my lost luggage claim multiple times with no answer. Finally, got a hold of the lady that had called me monday night and she said she would have to get back to within an hour. 3 hours past and she never called back and would not answer my calls. Finally got my luggage back, but I would not recommend this airline to anyone. There is no customer support and terrible customer service. I'm usually pretty understanding, but this was absolute absurd. There was no effort on their part to help me or even try and reassure me that they would be willing to fix the issue at hand.

✅ Verified Review | Denver to Santa Ana. This is by far the worst airline I've flown! You are tricked into thinking you are getting a cheap flight but after you purchase you have to pay for your baggage to carry on or to check in and you have to pay for your seats otherwise they will split up your party. We flew out for the weekend for a wedding, on the way back we didn't add anything to our bag and yet we were over weight - for 3 lbs the girl at the counter was rude and snappy. On the way here they said they overbooked the flight and someone would have to stay back - who does that, don't overbook your flight in the hopes that someone will all of a sudden want to take a later flight and get a voucher to fly again.

✅ Verified Review | Orlando to San Francisco. This is the worst airline you could fly! You will find nothing but terrible reviews as they hide their trashed system with cheap flights. There is not a single time you can board this plane without a flight being delayed for hours. The service is terrible and no one will give you a straight answer on why this happens every time. The seats are very uncomfortable and they will find a way to charge you for absolutley anything, even if you ask for a small cup of water they'll give you a bottle and then charge you $4 for it.

✅ Verified Review | Chicago to Nashville. Will never fly Frontier again. $60 to carry on luggage to Nashville. $45 to carry on to Chicago. The cost of luggage ended up costing as much as my flight. There was absolutely no benefit to flying Frontier. The staff on and off the plane were very rude. They did not answer questions about flight delay. Just told me to wait and watch the board. Cannot find any flight updates on line. Worst airline experience ever. This airline does not even deserve a 1 star.