Frontier Airlines

✅ Verified Review | Denver to San Diego. The money saved doesn't make up for the time wasted. At least I got this review out during the additional few hours in delays then another seeming endless delay before departing the plane after landing. And poor communication along the way. My boyfriend was equally frustrated waiting to go to then waiting again at the airport. I want to scream. Let me out of this plane and away from you!

✅ Verified Review | Denver to Los Angeles. Will never fly Frontier again. 4 hour delay with a gate change 3 hours into the delay. The clerk at the counter was very, very rude to every person waiting. Stewardesses from another Fromtier flight were being very rude to customers. They thought it was funny that we had the delay and proceeded to joke with each other that they hope it's another 4 hours till we can board. Horrible customer service and they expect everyone to pay to check on bags! Frontier is a joke!

✅ Verified Review | I booked my flight from LaGaurdia NY to Cincinnati on August 3th at 5:59 pm but the flight kept delaying for hours and hours. They finally had to cancel and rebooked the same flight for next day that's today August 4th. When I got at the gate C10, no one is here. No information anywhere if the flight is on time or delayed. Finally I had to call the frontier customer service and I said what is the flights status. She said, it is delayed and departing at 9:05 pm. I finally asked at the gate from the Frontier Airlines staff how am I going to manage all this, staff said, you get nothing because the problem with the flight is due to bad weather. I showed her the weather radar map that shows no weather problem and the United and Southwest flights flew in the same region Indianapolis, Chicago, Cleveland.

✅ Verified Review | Phoenix to Seattle . Unless you're flying with no luggage, it's not worth it. You pay the same price with all of the add ons. Luggage is extra, carry ons are extra, picking your seat is extra, snacks, water, even sitting in the emergency exit. And on a half empty flight, they still enforce the seating. Unfortunately, our stewardess was pretty rude, although that's probably not the case across the board. The flight happened to be on time though.

✅ Verified Review | Never will I fly Frontier again. Currently sitting on the tarmac for two hours in San Francisco for my flight to Orlando because of a broken luggage scanner. Instead of moving plane and allowing us to get off they make us wait 2 hours while they fix a baggage scanner and then load all of the luggage onto another plane. No leg room, pay for sodas, cramped, seats don't recline, no in-flight entertainment, $35 dollars just for a carry on? Come on Frontier, this is the best you can do? Lame.

✅ Verified Review | Austin to Las Vegas. Flight delays because of overbooking. I prearranged for wheel chair assistance. When I arrived at the airport at midnight there was no wheelchair, no Frontier employee. The gate was empty. Luckily some friends I made on the plane helped me. It is impossible to contact a real person at Frontier for any reason. A generic recording tells you to call back later! What good company does that? They overbook every flight which causes delays while they shuffle passengers around. Never fly Frontier Airlines.

✅ Verified Review | Flew New York to Denver. They are equivalently priced to others, have shorter leg room, charge for carry-on's and don't provide drinks or snacks on my 4 hour flight. They also tried to tell us it was running late, then decided not to tell us when it was back on time again. If not for an early check in, we would have missed the flight. I will never fly with Frontier Airlines again.

✅ Verified Review | This was my first time flying with Frontier from Cleveland, Ohio to Orlando, Florida and it will definitely be my last. I was charged for a carry on bag which fit the dimensions of being placed under my seat which really was an inconvenience. Also our flight was delayed with no notice at all, boarding doors were switched at the last minute. This was possibly the worst flight I have ever taken with possibly the worst airline I have ever flown with.

✅ Verified Review | I had a simple non-stop flight from Orlando to Raleigh Durham. Knowing the baggage fees, I only took a backpack which fit under the seat in front of me. The only issue with the flight was about a 45 minute delay which was not clearly explained. From my observation it seemed to be first of all some delay in loading checked luggage and then also some issues with passengers who had carry on luggage and were not clear on the policy. Whether that was their own fault or a travel agents, I do not know. I feel as though you should be well informed of what you're signing up for on these budget airlines and if you plan accordingly you'll have no problems. The flight itself was ~85 minutes and there were no problems after take off. Very professional flight staff. Being such a short flight I had no need for food/beverage service or wifi. A round trip flight on this route with any of the primary carriers would cost twice as much and probably have a layover - I would opt for Frontier 10 times out of 10. With that said - if you have any carry on or checked luggage, taking a 2 hour + flight or have multiple connectors I can see how the problems could quickly arise and add up. If you have a trip that will fulfill any of those options, might want to go with a primary carrier.

✅ Verified Review | Minneapolis to Denver. If you like delays and cancellations this is the airline for you. If I could get these guys a minus 1 star I would! I had a total of 5 flights to get to my destination and 3 of 5 were delayed while my last flight that was supposed to get me home was cancelled. I've never seen such a group of unprepared / unprofessional employees in my entire life. Then when I do finally get home they can't find my luggage. I don't want to see anyone else go through what I went through with these guys.