Frontier Airlines

✅ Trip Verified | I got an email 30 minutes prior to boarding that my flight was cancelled, but luckily they sent me a meal voucher. Wow, thanks! I guess I'm going to need it considering I will be waiting 3 additional hours, my non-stop now has a 2 hour layover and I will be arriving to my destination 5 hours later via another airline. The reason I booked with them is because they messed up my first flight ever with them and they sent me a voucher, a voucher has now turned into a nightmare. I call customer service and am on hold for 45 minutes (due to high volume, I wonder why) get through and get put on hold again. Get to the supervisor who offers me a flight which is leaving from a city 4 hours away, and arriving even later which is supposed to be a better option? God forbid I took it, I'd arrive in Houston from Austin and they will have cancelled that one too. I am all for being cramped, limited baggage, even subpar service onboard - you get what you pay for but I can't even get that!

✅ Trip Verified | Denver to San Francisco. Absolute worst airline ever. First of all, don't let the cheaper fares fool you! You have to pay 45$ to check a bag and $30 for a carry on and $12 to select a seat. At this rate I should have gone with Southwest and gotten some decent service! The flight was scheduled as on time yet we took off 45 minutes after schedule with NO explanation why. The service inflight is terrible. The flight attendants spend most of the time talking over the intercom about a frontier credit card which is annoying and distracting for people trying to work/sleep! After landing we sat on the plane while at the gate for another 30 minutes. The flight was incredibly bumpy and uncomfortable! Where the heck did the tray tables go! Online check in via phone is also nearly impossible. I got off my flight so agitated. I will never fly Frontier ever again! Oh yea, and a cup of ice is $2.99.

❎ Not Verified | Portland to Dallas, First off the added charges for seats and supposedly more leg room - didn't see a difference. $2.99 for beverages in flight. I spent $350 on a flight and they can't spare a soda or juice for customers. Cannot check in early as they don't have agents available until 2 hrs prior to departure. The agents are then recycled to boarding. Baggage claim was super slow. No cabin wifi, no in flight entertainment. No plugs. Never again.

✅ Trip Verified | Denver to Palm Springs. Only reason I am taking the time to write this is because I now have to wait 5 unwanted hours in the airport due to flight delays. This happened to me when I flew Frontier in May. Delays both flying to and from Mexico. This weekend (Feb 2018) we went to Palm Springs for a wedding (only there for two nights) I’ve spent the whole day Friday in the airport due to 5 hour flight delay. Now Sunday coming home guess what, a 5 hour delay! Woo! Except this time we can’t even check our bags in so we can’t grab a drink or food or anything just get to sit here. Oh guess what they offer...a $50 voucher for another frontier flight. So worth it to spend more money for any other airline just to avoid the delays (not even weather related). All to sit and wait to sit on an extremely uncomfortable terrible flight experience. Going to be so fun landing at 1am and be at work at 6am. f you fly Frontier just plan on showing up late to the airport.

✅ Trip Verified | Denver to Washington. They are horrible. Never again. They Nickle and dime you to death. Seats are very uncomfortable and don't recline. Not padded with cushion just horrible. I would be surprised if they have repeat business. I would not recommend this airline to my worst enemy.

✅ Trip Verified | I purchased a trip from Omaha to San Juan via Orlando on December 2017 from Frontier Airline. I received a call from Travel One notifying me that Frontier cancel and the only option was to provide a refund. The only justification provided by the Frontier was that they decided not to flight to San Juan during July 2018 gave me no other option. I am not satisfied with their excuse. I purchased this e-tickets ahead of time to get the best deal and now I had to buy this portion of the trip and pay a lot more due to this cancelation. This is not acceptable, specially we made plans ahead to time. This is a non-reliable airline and will never use their services again.

✅ Trip Verified | Never again! I do not recommend Frontier Airlines under any circumstance. We first flew from San Francisco to Washington DC and the flight was very bumpy and shaky. The real problem, though, was when my flight from DC to Denver (to fly back to SF) was cancelled out of the blue on the day of departure. This left me with no other option than buying extremely expensive last minute tickets from another airline (of course!) for the next morning very early. The fact that Frontier cancelled my flight has endangered my other flight to Europe the next day which is from San Francisco. The only other flight they had to offer me was on February 13th (3 days after my scheduled flight that was cancelled). I was reimbursed the flight value and received a voucher to fly with them another time. They are not reliable, the flight is not pleasant. Please consider all of these when you wish to fly with Frontier.

✅ Trip Verified | Flew Orlando to Denver from Frontier Airlines. First they charge you $38 for a carry on, then they charge you $13 extra per seat if you want to sit with your husband or wife, if you have a connecting flight it is an additional $6. The seats are akin to a park bench. They do not recline, they do not have any padding, basically a park bench. If you want padding and a seat that reclines it is $60 extra seat. Then if you want your watered down ginger ale and bag of almonds? $2.99! Oh and no cash accepted! There was a woman on our flight who vomited 10 mins prior to landing, she flipped on her call light. The flight attendants ignored her. They simply said over the PA system "If this is not a medical emergency turn off your call light". Who does that? The woman finally had to get up and go into the aisle and ask for paper towels. This airline is ridiculous! Their mobile app is miserable. Their registration process is miserable. Their flights are miserable!. Stay away!

✅ Trip Verified | Providence to Phoenix via Orlando. First time flying this airline and never again will I use them. My flight arrived over 5 hours late and then when I go to get my luggage it is not there. I then go to the counter and no one is working so I had to wait another 90 min to find an employee to help me. Long story short it’s three days later and I still don’t have my bag or any of my clothes and they said I still won’t be getting it for another 5 days minimum. Awful all around. No in flight entertainment and when I ordered a (overpriced) beer on board I was told they didn’t even have any left. So frustrating and stressful trip all around with this airline.

✅ Trip Verified | I've never flown Frontier or any discount airline before, and decided to give it the benefit of the doubt when I bought roundtrip nonstop tickets from Philadelphia to New Orleans, knowing that there was a $45 fee for carry-on, and that any frills typically complimentary on regular airlines would cost extra. I was completely aware of that, however, the morning of my flight at 12.30am, I received an email subject line "Travel Alert!" stating that my flight was cancelled. For no reason. Upon calling customer service, they told me that it was weather related, however, like a human being with an ounce of a brain I checked New Orleans' airport conditions and there was no advisory whatsoever and 100% operational. Clearly, they cancelled the flight because it was underbooked and it would not be profitable to fly. Frontier is a group of lying cost minimizers to cheap people out on a daily basis, and for paying customers this is unacceptable. Additionally, their scam of an insurance provider was absolutely zero help, a waste of $10.95. Never buy travel insurance from Frontier if you're ever unfortunate enough to have to fly with them. My first and last time spending money on this "airline". Leaves a horrible taste in my mouth and gives a bad name to Denver.