"pay for everything"
L Warton (Canada)
✅ Trip Verified | Toronto to Calgary. Not impressed. Small seats. Required to pay for everything. $50 checked bag, $50 carry on bag. No attention paid to kids that were travelling with us. It could have been a much better experience.
Aircraft | Boeing 737-800 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Toronto to Calgary |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Worst airline ever experienced"
L Neale (Canada)
✅ Trip Verified | Calgary to Vancouver. Worst airline I’ve ever experienced. Tiny seats. Have to pay for water. Horrible service. Under staffed. $50 for carry on. Had to wait 30 mins at baggage claim for bags to arrive. Never again. Only bought to save money but ended up costing more for baggage.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Calgary to Vancouver |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Amazing crew"
Sasha Randolph (Canada)
Not Verified | Abbotsford to Toronto. Amazing crew from the bag drop to the attendants. Travelling with three young kids is hard but all the staff was great and loved how we could push our baby right to the gate before loading and once we arrived it was already waiting as well. We would definitely fly with Flair air again! Keith and Alexi were our favourite flight attendants. Thanks Flair!
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Abbotsford to Toronto |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Not sure if it was worth it"
C Marston (Canada)
✅ Trip Verified | Toronto to Vancouver. Not sure if it was worth it. Nearly 30 mins late without explanation, communication or cause. I thought we were spending a lot of time on the ground at YYZ. I realized this myself as I’m looking at the time and wondering why we are not on the ground yet. Flair won’t tell you they are running late. The seats are noticeably shallow, as in the don’t really support your thighs. And mine was broken and wouldn’t recline. I don’t really mind if they ask you to buy any beverage or food, or even a carry on. Not looking forwarding to my return flight.
Aircraft | Boeing 737-800 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Toronto to Vancouver |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"attendants very friendly and funny"
Victoria Lee (Canada)
✅ Trip Verified | Edmonton to Toronto. I had some trouble with booking through a third party. It ended up working it out after getting a credit card number from the third party who booked my flight but If I wasn’t able to get this credit card number they would not have let me on my flight. I would advise anyone booking through a third party to arrive to the airport early. Other then this the flight was good it left on time and arrived on time. Flight attendants very friendly and funny. I would recommend flying with flair.
Aircraft | Boeing 737 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Edmonton to Toronto |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
" I would not recommend them"
Jacky Du (Canada)
✅ Trip Verified | Edmonton to Toronto booked for 24 December. Flair doesn't do refunds even if it is well within 24 hrs it has to be more than 7 days from booking. Are you kidding me? Never again will I book with them. I remember booking with other companies that would allow you a refund if you are within 24hrs apparently not flair. They are horrible and I would not recommend them.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Edmonton to Toronto |
Date Flown | December 2019 |
Value For Money | 12345 |
Recommended | no |
"really can't beat the price"
C Meecher (Canada)
✅ Trip Verified | Toronto to Vancouver. Thrilled by my experience flying with Flair, I was expecting the worst after some reviews, though. Flight left on time, plane was spotless, flight attendants were lovely, and you really can't beat the price.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Toronto to Vancouver |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"definitely fly with Flair again"
Kira Simons (Canada)
Not Verified | Vancouver to Calgary. I was expecting a negative experience after reading many poor reviews. My round trip experience, however, was great! I booked online and added the option for a checked bag, seat selection and priority boarding. I found it to be very reasonable with the cost of the seat. Approx $100 less per flight than other airlines. There were no surprise charges. Check in went smoothly, the crews were very pleasant and Captains were friendly, flights were on schedule and arrived on time. I think the only difference is the complimentary drink, and for saving $100 I can happily do without! I will definitely fly with Flair again in future.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Vancouver to Calgary |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"not worth the few dollars saved"
Jon Carr (Canada)
Not Verified | Winnipeg to Calgary. Agree with other passengers - it's not worth the few dollars saved to fly with this airline. With one of the smallest fleets in Canada, there isn't any possibility to provide alternate aircraft in the event of a problem. The size of the airline also results in challenges with airport services ranging from check-in (don't expect to be able to find a Flairemployee anywhere if there is a problem), access to ground services (Flair has limited access to aircraft services like refuelling and deicing). When there is an issue (see below for an example), Flair provides nothing (not even a bottle of water). "We wish to inform you that Flair's flight F8133 from Winnipeg to Calgary on DEC 15, 2019 will be delayed due to aircraft fueling at Toronto Airport. Your updated departure time is now 21:15. Scheduled time of arrival changed from 2019-12-15 21:40 to 2019-12-15 22:25"
Aircraft | Boeing 737-400 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Winnipeg to Calgary |
Date Flown | December 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"just doesn't seem worth it"
C Bakaraty (Canada)
✅ Trip Verified | Easily the worst budget airline that I've flown. I understand that when you fly budget, you shouldn't expect any perks, but the very least you can hope for is that the airline takes off and lands on time. - Flight was supposed to take off from Vancouver at 3:30 pm (22nd November). Get a message that the flight is delayed by 3 hours. Ok I can deal with that. Get another message that the flight is delayed by 6 hours! After calling 20 times, they inform me that the flight is now delayed by 11 hours! (now taking off at 12:20 AM the next day!) End up reaching Toronto at 8:30 am on the 23rd Nov (11 hours behind schedule) I basically lost the entire night I had planned in Toronto. On top of that, they refuse to make up for it in any way. No snacks, no check in bag, no flight credit, no partial refund. Absolutely ridiculous. Look I get it, flights are delayed, it happens. But that's when you help out your passengers right? These guys definitely don't get repeat customers. Honestly, loosen the purse strings a bit and fly WestJet. Way better, more reliable and worth the extra 100 bucks! After reading the other horror stories about people losing their bags and stuff with Flair air, it just doesn't seem worth it.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Vancouver to Toronto |
Date Flown | November 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |