Eurowings

✅ Verified Review | Dubai to Koln-Bonn with Eurowings. Poor service and communication. 19 hrs delay at Dubai airport for no apparent reason? Not the delay was the worst problem but the lack of communication. Nobody is available for comment or help. Staff is nowhere to find at the airport.

I flew with a Eurowings flight from Milan to Stuttgart operated by A319. The seat was typical Lufthansa with an ok legroom for a 190cm man, the food was okay - they give you a sandwich a 0.2 litre bottle of water and a cranberry biscuit. The cabin crew wasn't the friendliest but still ok!

I booked a flight with Eurowings (my first time) from Stuttgart to Thessaloniki. I found out that the flight was being operated by a Germanwings Airbus 319-100 which was 16.4 years old. The interior was quite pleasant being a standard Lufthansa seat. I booked a Smart Ticket and for that you get a free meal (sandwich + 0.2 litre bottle of water) and a free other drink. The legroom was ok for a 190cm man (6.3 foot) and the service wasn't bad.

Tried to fly Hamburg to Colgone on June 6. The 7.00 flight was boarding at 10.00 when I arrived at departure area for flight at 10.25, while 9.00 flight was cancelled altogether. A few moments later, departure time delayed from 10.25 to 13.00. Rude male gate agent told people to move to ticket counter for changes. So went back to the office. Next try June 8. Outbound flight fortunately uneventful. Return boarding pass showed 14.45 boarding time for 15.45 flight (internet said an A330 was going to be used, explaining the early boarding time). Showed up at gate at 14.45 but no aircraft, no gate agent, no info on screens. Recognisably indifferent gate agent later re-issued boarding pass twice. Finally boarded an A319 at 16.00, found seat in extra-narrow back of cabin, and took off 40 minutes late. This operation seems to regularly fall below quite low expectations and should be avoided (which is easier said than done though as on some domestic routes the only other option is taking the train which does not work if you have an early appointment).

✅ Verified Review | Dusseldorf to London Heathrow with Eurowings. My seat was booked twice. I took it first and for an undisclosed reason a flight attendant rudely asked me to leave the booked seat and go search myself for available one. I did not hear a single 'sorry' for the error the airline made. Flight attendant was not friendly or helpful at all.

✅ Verified Review | Berlin to Phuket via Cologne with Eurowings - the flight to Phuket operated by SunExpress. One of the worst companies I've traveled. You have to pay for everything, so that makes your flight no cheaper than other better companies. I paid for a service that I didn't get, and when I ask about this service they didn't know anything about it. I paid also for 2 meals - the first one was ok, but the second one was just a half sandwich and bottle of water.

✅ Verified Review | Paris CDG to Berlin Tegal, and one of the worst experiences I have had with an airline for a short distance trip. I flew with Eurowings three times within 4 days. Each of the three times the flight was delayed and arrived from 30 min to 1h late. I found the crew disorganized and we way too much time in boarding. In general, we got very few information about the delay as it seemed to be quite normal for the staff.

I have used Germanwings and Eurowings between Cologne/Düsseldorf to London STN/LHR in the last 16 months. I am not sure it is by pure chance the last 3 journeys by Eurowings were late by 1 to nearly 3 hours. The airline is not a cheap option when compared to Ryanair and Easyjet.

Dusseldorf to Basel, an on time performance and only 55 mins flying time. CRJ900 is a comfortable plane, due to ample leg room. I don't get the deboarding logic at Basel airport. Like Geneva this airport has stand alone gates, with an underground connection to the main terminal, but it wasn't used. Instead, we boarded a bus and drove to the other side of the gate building and got off the bus there. Still had to walk a long way to the exit. Eurowings however proved to be efficient and inexpensive.

First time flying with Eurowings and it was not a bad flight at all from Vienna to Barcelona. The flight was on time and the service was very friendly. Surprisingly the leg space was much more than expected. The flight wasn't busy at all, I would say it was not even half full.