✅ Trip Verified
| I booked with my family business class for our holiday in August, to Stuttgart, Germany. On our way back, at the airport, we lined up in the priority line. There was one customer in front of us, nobody behind us. We were in our holiday clothes, not suit and tie. The check in clerk stood up and shouted in German (I speak German) on top of this voice "This line is only for priority customers, you should join the other line". 100 heads turned around looking at us, all from the economy line and we looked like criminals. I then said I was business class. His female colleague then asked him if she should see us (him clearly being the supervisor). He told her not to and they let us wait until almost all of the economy line cleared out (like to be punished). When I challenged him about how embarrassing this was rather than apologising he lectured me that he had to keep the line free for business class customers (again like I was not) at which time I shut up and didn't say anything anymore. Also, the lounge in Stuttgart was closed (open in London), there was no proper food or drink on the plane and boarding was a farce with no social distancing and no extra line for priority. Finally busses in Stuttgart packed all the passengers of the whole plane in 1 bus to save on cost not caring about Coronavirus and social distancing in the slightest and drove like they had to win a Grand Prix race. Therefore my advice: 1) If you can fly BA instead, better fly BA economy than Eurowings business and you will be treated much better 2) If you cant avoid flying with them don't book any upgrades, they treat you like cattle anyway. You wont get any decent food neither and the business class lounges are closed.