"Recommended airline"
1 reviews L Zhao (Australia)
✅ Trip Verified | Melbourne to Guangzhou, an excellent trip, except there was no wifi. Aircraft was new with roomy seats. The movies in the entertainment system are up to date. The stewardesses were nice, helpful and and willing to help. Had a enjoyable flight, Recommended airline.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Melbourne to Guangzhou |
| Date Flown | April 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"gentle service provided"
Minwei Lin (China)
✅ Trip Verified | GuangZhou to Bali. It’s a nice and smooth flight. They gave me a window seat so that I was able to watch the sunrise. Very gentle service provided by the crew was what I wanted on this red eye flight. I had some tasteful breakfast and a few cups of coffee in the morning.
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | GuangZhou to Bali |
| Date Flown | May 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"crew were friendly and helpful"
40 reviews Jiaxin Kuang (China)
✅ Trip Verified | Guangzhou to Phuket. The boarding was on time. I sat in seat 49J, beside the emergency exit, so the legroom was enough. The lavatory was clean. The egg of the meal on board taste bad. Cabin crew were friendly and helpful with a smile. It made me very surprised that the crew broadcast in Cantonese, it was my first time to hear Cantonese in China Southern.
| Aircraft | A321 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Phuket |
| Date Flown | May 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"seat was very narrow"
H Wan (Canada)
✅ Trip Verified | Guangzhou to Toronto. Good service, seat however was very narrow so the flight was slightly uncomfortable but otherwise the flight was smooth. Food was alright, what you would expect from airplane food.
| Aircraft | Boeing 777 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Toronto |
| Date Flown | May 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"Quite a nice experience"
Frank Tang (Australia)
✅ Trip Verified | Melbourne to Changsha via Guangzhou. Special thanks to the crew of my flight from Melbourne to Guangzhou for arranging two seats for me, as I just had a operation on my back. They thoroughly managed the wheelchair for me after landing. I was impressed. Other things were ok. I chose the Chinese options from those and the western ones, and I liked it. Didn't get to use the inflight WiFi, since they changed the procedure from applying onboard to applying through official App 24hour ahead. Transit in Guangzhou was pretty smooth, got back to Changsha on time. Quite a nice experience.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Melbourne to Changsha via Guangzhou |
| Date Flown | May 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"satisfied with the service"
Grant Jackson (Australia)
✅ Trip Verified | Bangkok to Melbourne via Guangzhou. I paid an additional RMB 150 on their official App to book an aisle seat when I bought the tickets. 4 hours before the departure, I found out it became free then. It really seems unfair to passengers like me who paid more to get a free service after all. I asked the ground staff by the check-in, and they had no idea why. It also cost me 3,000 mileage to have a onboard WiFi access, which used to be free to apply on the App. For the service onboard, I'm impressed. Flight attendants were friendly and helpful. They explained different kinds of food and type of wines along the meal service. Overall I was really satisfied with the service from both the ground staff and the cabin crew. I do recommend it, but I hope they can do something about those doubt I had.
| Aircraft | A320 / A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Bangkok to Melbourne via Guangzhou |
| Date Flown | May 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"staff are just fantastic!"
7 reviews Walter Gujer (Thailand)
✅ Trip Verified | Bangkok to Sydney via Guangzhou. Check-in at Bangkok airport was dismal, unpleasant staff not answering very reasonable questions. Supervisor was the same. But the crew on the flight to Guangzhou were excellent and extremely helpful. Due to late arrival of the aircraft from Guangzhou (big storms in China), I was about to miss the flight to Sydney. One of the flight attendants run with me to the gate to make sure staff at the gate did what they could for me to catch the Sydney flight. Unfortunately, I did miss the connection but their efforts were very much appreciated. China Southern put me up in a hotel and 12 hours later, I was on the next flight to Sydney. Also a very pleasant flight, China Southern staff are just fantastic!
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | Bangkok to Sydney via Guangzhou |
| Date Flown | April 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"service is worth recommending"
Kailiang Zhang (China)
✅ Trip Verified | Guangzhou to Singapore, the overall service is worth recommending. Especially the flight attendant service makes me very satisfied, and service is in place. They ask if we need blankets. Secondly, add drinks several times while distributing meals.
| Aircraft | Boeing 737-800 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | GuangZhou to Singapore |
| Date Flown | April 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"it was an excellent flight"
Yonghong Yin (New Zealand)
✅ Trip Verified |
Guangzhou to New Zealand. The aircraft is Boeing 787-9, equipped with 1-2-1 configuration in business class, which provided excellent privacy. On board WiFi was free and had pretty good connectivity. Cabin crew was professional, friendly and helpful. Two meals were served and also a night snack in between. Both Chinese and western style, I chose the Chinese style, I enjoyed the two meals, the beef meatball soup and Chinese dim sum were pretty good. Overall, I would say it was an excellent flight.
| Aircraft | BOEING 787-9 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | Guangzhou to Auckland |
| Date Flown | May 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"very cheap price tempted me"
Bronwen Mander (Australia)
✅ Trip Verified | This was the second time I flew with China Southern Airlines. After the last time, when flights departed late and arrived late, and when my flight was cancelled without informing me and getting back home was a disaster taking 2 frustrating days, I swore I would never fly with them again. However, the very cheap price tempted me, knowing that inflight service was good. Guangzhou to Melbourne staff were extremely polite and responsive. Delhi to Guangzhou staff seemed to be unusually stressed and curt. On both flights, seating was comfortable with a generous recline (though you have to work out the trick to getting it back), food was fine and toilets clean. Inflight entertainment a little limited.
| Aircraft | A330-300 / A330-200 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Delhi to Melbourne via Guangzhou |
| Date Flown | May 2019 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
