Allegiant Air

This airline has an affordable price. But it needs improvements in some areas. Pros: good price non-stop extras are not built into the price you have a choice what you want to pay for (seats beverages food priority check- in baggage options). Cons: I purchased "trip flex". Could not change my flight online. Needed to call a rep. Waited 1/2 hr for a rep and took approx 1/2 hr. to get one leg of my trip changed. Very slow. When I got to the airport nowhere was flight info. posted. I had printed off my boarding pass and did not want to stand in line to find out what gate to go to. Had to ask a baggage person who was unsure and he found another employee and finally got my answer. Got to where I was hoping my gate was to find no agent. Other people were sitting around in confusion as well "hoping" they were at the right gate. Still no flight info on the screen. Had checked my flight status before leaving which posted "on time" and after asking other passengers (still no agent) found out that the flight was delayed 2.5 hrs. You do have a text option for alerts which I signed up for but did not receive.

Besides the nickel and dime the others mention: for flight from Rockford IL to Orlando. Got there 2 hrs early as instructed. At departure time 6.43pm our plane was still on the ground in Orlando (no reason why was given). We waited for the plane to fly here. Almost like 2 uncomfortable flights for one! Got to car rental at 2am Orlando time - our car was given away. Coming home the flight was on time and 3 minutes shaved off of flight time 2.5 hours. After landing picture the plane noses right up to the wall of the terminal we deplane go to baggage area in front of plane on other side of that wall. They took over one hour to move the bags through the opening to us about 150 ft. total. Temps were 20's but no snow. Never again. Their contempt for passengers is too high. It took almost one hour before they said bags will be delayed!

We had a wonderful experience despite being worried about the bad reviews. 2 adults and 4 children and probably would not have taken this trip were it not for the "unbundling" Allegiant does that allowed us to fly people to Florida at only $130 each RT! We definitely "unbundled by printing boarding passes at home and then at the hotel (savings: $60) and by packing light (4 carry-ons and 6 personal items (backpacks between us. We also flew with children over the age of 11 and chose not to board early (savings) and not to guarantee seats together. Another big savings even though Allegiant did book us all together on one flight and 3 and 3 on the way to Florida so it was not as if we were scattered all over the plane. We brought our own snacks on board (savings!) and we were able to go directly to the gate. The gate agents did not quibble about the size of the kids backpacks which were technically a bit over the size restrictions but we were processed right through happily. The stuffed toys they won in the theme parks their blankets and their food/snacks were allowed on with no problems. Our flight to Florida was right on time and the service was very friendly. We were even allowed to move seats to find window seats for the kids!! On the return we flew just a day after a massive snowstorm in the NE with multiple cancellations and yet our flight had only a 1 hour and 15 minute delay. During the delay I was astonished to see Allegiant set up a "drink station" with cups ice an ice scooper and free water and several kinds of sodas in the waiting area at Sanford/Orlando. Considering this was a weather related and very short delay we were amazed by that gesture. Yes you might be "nickle and dimed" but only if you feel you must purchase the 'extras' like leg room or extra bags or snacks or if you need someone to print out your boarding pass for you. If you want to have that service great! But for those of us who don't need that service and would rather spend our money at the theme parks on our children - Allegiant is a wonderful option. The flight attendants and gate agents were friendly and the customer service on the phone was top-notch. We will be flying this airline again.

Very pleasant experience. Would definitely fly with them again. I went out of Concord NC to St. Petersburg FL. I traveled with my cat. Unfortunately my cat screamed the entire flight (something that was I was not expecting). However the flight attendants were very understanding. The seats were comfortable. There was plenty of room under the seat for my pet carrier. I did not order any drinks. However the drink selections looked more than adequate and the prices were comparable to other airlines. This was a short flight (1 hour).

We travelled to Phoenix on January 19th and returned on the 26th. We are very upset by all the extra charges. They offer cheaper rates but then add on $75 for one piece of luggage $25 for a carry-on $18 to select a seat plus all the taxes. Why don't they just make it a one fee and include everything? The airline does not offer free (or any) coffee tea or even just a glass of water. You must purchase everything else you want to drink. Where is their customer service?

Flying with Allegiant used to be a great experience but not anymore. I recently went to Las Vegas from Des Moines Iowa and the plane had a problem and we had to spend 2 hours in the uncomfortable seats before takeoff. Nobody bothered to offer us water or anything. After 4 hours of being in the plane we got to the destinations. We didn't have too much luck on the way back to Des Moines I was charged 50$ for a 8 pound carry on because their site will not work properly so I couldn't add it online for 18$ fee. They're ridiculously charging for choosing the seat boarding pass carry on and water and soon for the oxygen that we're going to breathe on the plane. I'm really upset because it's such a disappointment to travel with them these days. I hope they will get better.

Flew Sanford to Asheville 1/26 on time no problems. Our last 12 or so flights have been on time without hassles. We have experienced most if not all of the problems expressed on this board at some time. Know the rules. It will save you headaches.

Flew from Minot to Phoenix and back on the weekend. The price was right and there were no surprises with luggage costs we read everything online before we left. The staff was very helpful and extremely polite. All flights departed and arrived on time with no delays. Our luggage was unloaded quickly and we were on our way in no time. I would definitely fly with Allegiant again!

When I first started flying from PHX to BIL on Allegiant about four years ago I was thrilled large plane direct flight great prices. Even though I had to drive 2 hours to get to Phoenix from Tucson it was worth it. I told everyone about this great little airline. Well that great little airline seems to be suffering from growing pains. In other words they've gotten too big for their britches. They're charging prices like the big carriers (in spite of the fact that fuel prices are half of what they were a year ago) but not offering the same service. They nickel-and-dime you to death: $5 to print your boarding pass for you? $50 for an overweight bag (down to 40 lbs. allowable - it used to be 50 lbs.). Having to purchase water? Paying for seat assignment and checked and carry-on bags? What's next pay toilets on the plane? The worst part is trying to call their "customer service" number. I needed to change my reservation but wasn't allowed to do so using their website. While I waited on hold for 35 minutes to find out what the additional fare would be I had to listen to a recording continually telling me that I should be using their website instead. On the up side both my flights were actually on time for a change. Allegiant seems to want to charge large carrier prices without providing large carrier service (which isn't exactly anything to rave about either). If they want to sit at the grown-ups table they better learn to put their napkin in their lap instead of tucking it under their chin. Speaking of napkins I wonder when they'll start charging for those too?

Never again. Flight from Greenville to Orlando delayed due to mechanical issues on plane coming in from Orlando. After boarding aircraft waited on tarmac for 45 minutes. Back to gate. Stated we could get off and sit in jetway but could not go into terminal. Waited for an on call mechanic another 1.5 hr wait. Plane fixed. Off to Orlando 4 hours late. The return trip no email that flight was late. Get to airport 2 hours early. We have a plane and no crew. Waited for crew to be called in to work. They arrive and now no pilots. Told we will have a pilot from incoming flight that is now 3 hours late. Crew very rude when boarding. Return flight also 4 hours late. You get what you pay for folks.

Flew 1/22/15 from AVL to PIE on time no issues. Last 10 flights have been on time. Remember several things: 1) Check in online at least 1 hour in advance or it costs you $5 per adult2) luggage weight limit is 40lbs or they charge you 3) every flight we have flown has been packed. This is a no frill airline that's adds costs for everything. They fly into small airports not the big ones. Know and follow the rules or it will cost you $.

I have flown Allegiant Air 8 times in the last 12 months usually with my wife other times with friends and children (a total of over 30 flights). Overall we have had excellent experiences with minimal delays (usually caused by snow storms) and once even arriving early! This airline is very good value for what they charge! I will continue to regularly fly with Allegiant in 2015.

Nickle and dimed! We were trying to fly from PA to FL on the cheap so we went with Allegiant. Big mistake. The base fare may seem inexpensive but they charge extra for everything (carry-on +$30 pick your seat another +$30 drinks snacks $5 etc.). The flight attendants were cranky and rude! My husband is tall and he has a bad knee so we paid $32 extra to reserve his seat in the emergency exit row (more legroom). I was led to believe that I would be seated next to him if possible. Not so. I checked-in on-line exactly 24 hours before the flight and was seated on the opposite end of the plane. Just before take-off we noticed that the seat next to him was empty. I politely asked the flight attendant if I could sit next to my husband and she rudely barked that I could not sit there as it was an exit row and I hadn't paid an extra $30 to sit there. I quietly returned to my assigned seat. If you're thinking of flying with this airline just be sure to calculate what you're actually spending (after baggage fees picking seat fees printing boarding passes fees getting a drink of water mid-flight fees etc.) and be sure to factor in dismal customer service as well.

Got evicted from my seat for being "too attached to my grandchildren". My husband and I took our family - 9 adults 4 children 2 infants-to Hawaii. We paid extra for the better seats for all of us and also for two exit row seats for my husband and myself. We were very pleased with the seats and the legroom for the price we paid. However While waiting an hour on the tarmac for the plane to take off I and many of the other passengers used that time to get up and stretch our legs. I talked to my family and helped entertain the grandkids. Upon returning to my seat the flight attendant told me that I had lost my chance to be in the exit row because I was "too attached to my grandchildren". I was incredulous but she was very firm. I had to switch seats with my son for the entire flight to Hawaii. So beware - if you are in the exit row - don't act like you like children.

I have flown from South Bend Indiana to and from Punta Gorda Florida several times on Allegiant each time I ask myself why? Well after today no more. They had 4 flights scheduled from Punta Gorda this morning but only 3 ticket agents on hand. As a result we waited in line for 1.5 hours to get on the plane only to be told by the boarding stewardess to hurry as they wanted to leave on time and that we should have got there earlier. Flight crew was crabby and bossy service in general poor. Back to Southwest for me!

My wife and I flew from Hagerstown to Sanford/Orlando round trip. The trip was very enjoyable. I will fly Alligiant Air again.

I fly a lot and when I heard Allegiant was coming to Indianapolis I was very excited. That changed quickly. Be prepared for the following fees on top of the airfare: Between $15-$30 to choose your seat. That's each way not round trip. If you are flying with a family there is an extra $100 easy. $15 each way for a carry on bag. You can only bring a lap top bag for free. $15 to use a credit card when checking out. $50 for a checked bag. Online booking fee. $5 to print boarding pass if you do at the airport. All in all it was about $60 cheaper than Southwest for me to get to Tampa from IND. If they just rolled all those fees into the total price I would be happy. But they make you first decline a hotel rental car attractions trip protection. Then you have to go page by page with the fees. By the time I got hit with a $15 credit card fee I was exhausted. Also no place to put your Known Traveler Number. Be ready to wait on hold for over 30min for that. I'm afraid if I do it at the airport they will charge me another $10!

Flew out of Grand Island Nebraska January 8 2014. I understand there are policies for the size and weight of carryon luggage (which mine met). Observing the interaction of the agent with the customers checking in I found her to be rude unprofessional and lecturing. She didn't bother to listen to customers or attempt to help customers. At least she was consistent in her poor behavior toward all customers therefore I conclude this is either a training or management issue.

The flight crew would not give me a cup of water to drink on a flight from Honolulu to Los Angeles. All food and beverages even water was for additional purchase. The seats were extremely uncomfortable and my lower back hurt me a great deal. It was the worst flight I have ever endured. It took almost 30 minutes for baggage to arrive to the carrousel and the arrival gate was very far from our connecting flight which we almost missed! I would never fly with this airline again.

I went from Provo to LA. I was stuck at the airport with 3 kids for 13 hours while Allegiant kept delaying our flight. Finally after flying home and being unable to land we flew to Las Vegas. It took another hour and 3 lines later to get a room. I could have drove home and to Disneyland twice in the time it took to fly with them. Actually I would have drove home if they would have been honest at first rather than keep delaying. My husband and I both missed a day of work.

My husband and I traveled from Rockford IL to Las Vegas December 11-14 2014. The flight December 11 was first delayed due to a maintenance issue. After arriving to the airport we found out the flight was totally cancelled. We were told that our flight was rescheduled for noon on Friday the 12th. We finally departed at 12:35 December 12th. This caused us to miss nearly an entire day of our short trip. On the way back Sunday December 14th our flight was again delayed due to a maintenance issue. We were asked to switch gates and wait for another plane to arrive. We finally headed home 3 hours after our scheduled flight. We have made this trip 4 times in the last 8 years and only 2 of those trips were acceptable. The last time we had a significant issue (once again missing our first night in Vegas due to maintenance issues in the plane we were flying in and having to make an urgent landing in Colorado to wait for another plane) Allegient was willing to offer a travel voucher to us. We will never be using Allegiant airlines again.

Flight from LAX to Idaho Falls. Arrived at LAX 1 hour early and the Allegiant flight is not even listed on the airport monitors. There is no one behind the Allegiant counter. Pilots and crew show up and still no plane. Not even the pilots know what is going on. Finally some Allegiant airport staff show up and inform the waiting passengers that a plane is being flown in from Las Vegas. 1 hour after our original departure time the plane arrives. Passengers get first text from Allegiant that the flight has been delayed. No kidding? Another hour passes and we're told of another hour delay because "The kitchen needs stocking". Then another delay to "refuel". This goes on and on. The poor pilots and crew are stuck between horrible management and grumpy passengers.

LEX to PIE. PIE to CVG. First time with Allegiant and last. Seats are plastic with minimal padding I don't mind the non-reclining but 2-3 hours on a plastic kitchen chair is uncomfortable at best realistically it was painful. Five flights leaving PIE on the 3rd of Jan all delayed at least an hour. Five flights of people in a four gate terminal. There weren't enough seats the snack bar ran out of food and TSA was a joke. Check-in was a circus with the clerks culling certain flights to check in first. Not because of time they just chose to do it. Sorry Allegiant you're not an economy airline just a bad one.

Flew GRR to Sanford/Orlando Jan 3. Flight was over 3 hours late. Of the last 3 flights on this route all three were over 3 hours late. Very poor! I think they may need new management. Airline used to be quite good and on time. Other passengers gave us the same story on their flights in recent years. Next time we'll go Southwest from MCO.

I've flown on this airline for 2 round-trips from Belleville Illinois to Sanford FL. One of the flights was on time. The other flights were not. 1 hour late on 2 flights and 8 hours on last flight. They gave me a voucher to redeem through there reservation number for 8 hour late flight $75 voucher not even a full airfare. Also gave me a food voucher for $6 that just barely buys a hamburger in Sanford airport. Tried reservation number 4 times 45 minutes each time no actual human being ever answers. Just automated and music. I also chatted with agent online terrible just terrible no help at all. Terrible customer service. I will not fly this airline again. Do yourself a favor and use Southwest almost as cheap when you add up all of Allegiant's fees. Terrible airline!

I use Allegiant because they fly to some smaller airports at very competitive rates (Sanford Roanoke). On Christmas eve last week I boarded the 1st plane for an hour before a maintenance issue came up and we deboarded. 2 hours later we board a second plane which flew for about an hour before returning to Sanford. This is probably because Allegiant flies the oldest fleet in the country. We were told another plane would be there by midnight (13.5 hours in Sanford airport). So I missed Christmas with my family. But they did give us $8 for food all day which doesn't cover the cost of the cheapest burger available and a $100 voucher which I had to call twice to use. I guess this is what comes with being the lowest cost ticket.

My flight was from tri-cities airport to St. Petersburg/Clearwater on Friday January 2nd. My husband and I received a call 1 day before our flight telling us that our flight had been moved from 10am Friday morning to 11.59pm Friday night. This means we will be in town another full day and both will be missing work. Not only that but our flight was delayed 3 and a half additional hours. So now we will not be taking off until at least 3.15am. This would put my husband and I getting home around 6am. No voucher or compensation was offered. The man at the Allegiant counter said he has worked in an airport for 37 years and had never seen anything like this. Allegiant Air should be ashamed of themselves and their lack of planning.

My flight from MOT to LAS (447) scheduled for 1/2/15 for 6.20pm. After 3 delays we got word that our plane had finally arrived. Instead of pulling into the airport terminal it went to the Fedex hanger. Of coarse they had to have the crew go pull them out by the time they offloaded the crew had reached it's "time" for the day but if they hadn't been delayed 3 times and then parked at a Fedex building instead of the terminal then they wouldn't have run out of "time". So 5 hours waiting at the airport were a waste and instead of just cancelling the flight right away we were not honestly communicated with. We were informed that night that the flight would be 9.30 am. After arriving to the airport I get a call and email saying the flight had been rescheduled for 1.15. So after I return again to the airport the flight is delayed but this time no warning or communication. Just time to board comes and goes. An update came at 2.30 that they were having troubles with the plane and that they would have it fixed momentarily and be on there way. At 4 they told us they were all clear that once the flight crew gave the go ahead then we would begin boarding. At 6.30pm they told us the plane wasn't going to be able to fly. They then told us that in 2 hours a new plane would be coming from Fargo to pick us up. So it is now 7.39 and I have been here in the terminal with no food or drink waiting for some honesty and communication from Allegiant. I can deal with being caged I have a pc tablet cell phone and book. The worst part is the elderly and small children.

I've flown Allegiant many times and always from Bellingham to Palm Springs Palm Springs-Bellingham. The only reason we take Allegiant is because we live near Bellingham and Palm Springs and they have direct flights. The seats don't recline and couldn't be much closer and they charge extra for everything. But today on the flight from KBLI to KPSP was really miserable the plane left an hour late but worse because the floor and my feet were freezing the entire time we sat on the tarmac and during the entire 2.5 hour flight. I would definitely bring winter gear next time I fly Allegiant in the winter. I have never experienced such a cold aircraft floor on any flight in over 30 years of flying on a dozen different airlines.

Flew to LAS from BLI in Sep and this will be my last trip with Allegiant. Booked a package "deal" through their website like we have more than a dozen times before. Sure there were incidents in the past but because we thought we were getting a "deal" on everything we let it pass. Found out when we were at the airport that another major airline now also offers service to Las Vegas that when compared to Allegiant for price and service wins hands down. When we went back to Vegas in Oct I decided to book my hotel car and shuttle separately and then booked our flight with this other airline. Then just to compare I booked the same package deal through Allegiant to compare prices and this is how it turned out. Flight with other airline +$64 booked hotel through hotel website -$120 booked car through car website -$28 booked shuttle upon arrival in Vegas -$4 in total I saved $88 on a package deal where I thought it was the best deal. $88 plus the unsatisfactory service and on time arrival and depatarture record is huge to me.

If you carefully read the website while booking your flights and know and understand exactly what extra fees might apply to you then it's an incredible value. This is truly a "no frills" airline. Old generally uncomfortable airplanes but efficient and cordial staff and competent pilots flying out of small airports. I flew Niagara/Buffalo to Sanford and both flights arrived relatively on time (one flight was 15 minutes late due to a handicapped passenger trying to get to and into their seat which is nobody's fault). I paid for my carry on beforehand and while their carry-on sizing is on the small side I was eventually able to fit mine into the sizing holster and be on my way. It was an easy 1hr 20 minute drive to Niagara/Buffalo airport from the east side of Toronto. Parking at Niagara airport is almost like mall parking. Find your spot and you'll be at most a 3 minute walk from your car to the departure desk. I'd downloaded my ticket to my phone so no fee for that and was at the gate with plenty of time to spare. The other benefit was rental car pickup at Sanford is literally a one minute walk out the front door of the terminal. No shuttle/bus to get to rental cars like Orlando Int'l Airport and others. I paid $220 round trip including my carry on baggage fee. The same flight with Air Canada Rouge out of Toronto would have been $600 and for sure would have been a far inferior experience both at the airport and from a service perspective. To put it into perspective a 25 minute taxi ride to get from Toronto to my house is $80 each way. So for $60 more I flew to Florida. Again if you go in knowing that this is total no frills no free entertainment no free food/drinks and you just want to get from A to B in as inexpensive and efficient a manner as possible then I'd have no hesitations recommending Allegiant to anyone. It's rare these days to be pleasantly surprised by an airline experience. Kudos to Allegiant and associated small-time airports.

Booked a RT for my family for a Christmas vacation from Tulsa to Sanford and this was our first trip on Allegiant. Departed right on time on a MD-80 with a refurbished and comfortable interior. As a frequent traveler who rarely reclines a seat in other planes in consideration of the passenger behind me I was relieved that these seats were not reclined seats so the passenger in front would not infringe on my space. Flight crew was friendly and professional. Return trip was 2 hrs late departing but I got a text message 7 hrs in advance and I adjusted our schedule accordingly and all was well. Return flight was on an A320 in great shape and the crew was friendly and professional. We liked the approach of paying for only the extras you want and the web site was very clear about this so we don't understand why anyone is surprised and can't comprehend the pricing model. Allegiant Air is a good product fairly priced and we will certainly be repeat customers.

I flew from Hagerstown to Sanford and back five days apart. I found everyone in both terminals to be very cordial. The boarding agent in Hagerstown was actually humorous and made the wait seem shorter. The flight attendants were not exactly warm but they were nevertheless efficient. Both flights left and arrived on time. I have read complaints about luggage fees but I think the website is quite clear so I decided to travel light. I had a small bag as my one small free carry-on item and I thought that I might have to pay a fee for the dozen roses in my other hand but there was no extra charge. No problems on my first flight using Allegiant. I'll do it again.

Our trip was from Ft. Wayne IN to Tampa Fl. Allegiant made us believe that we would be flying into the Tampa International Airport we actually flew into the Clearwater/St. Pete Airport. We made arrangements to rent a car at the airport but because the car was not at the airport we landed we had to pay ($35) for transportation to the Tampa International Airport to get to the car. On the return home we had to return the car to Tampa International Airport and pay ($40) for transportation to get to the Clearwater/St Pete Airport to our flight home. The people at the car rental office says this happens all the time because of Allegiant Air's miscommunication! We got a great deal on our airline tickets but we had to spend so much extra on the car that we'll certainly think twice before using Allegiant Air again!

Ft Lauderdale FL to Greenville SC. 12/04/14. Flight on time. Clean aircraft. Pleasant flight attendants. Have flown Allegiant many times and have never had any problems.

Took a flight from Provo Ut. to L.A. the flight was delayed 3 hours on the flight out and 2 hours on the flight back. I will not fly this airline again.

Booked several weeks in advance for a trip from Minot ND to Las Vegas. We paid for advanced seat selection and a checked luggage item at the time of booking. The Allegiant website and online check-in app were incredibly easy and intuitive. I did have difficulty getting the boarding pass to load with the app at first but a couple of tries later it worked. The check in agent in Minot wore a Frontier Airlines uniform and generally was kind of ignorant. The Minot terminal was very cold. The flight was delayed briefly for an issue with an inbound passenger but eventually left about 20 minutes late. Flight was uneventful and went by quickly. I found the MD-83 to be actually quite comfortable even though the seats didn't recline. There was no inflight entertainment system but the onboard magazine was decent and even contained Vegas coupons! We arrived only a little late. The crew was efficient and friendly and even cracked a couple jokes over the PA on arrival and bags dispensed quickly. On the return flight check-in and boarding were pleasant and quick and we left on time. The airplane however was absolutely filthy! The seats were worn the tray tables were slopped all over and even the window had food on it. We had the same crew situation as outbound in that they were efficient friendly and helpful. On arrival to Minot we were early but luggage took 30 minutes to dispense. In the end yes this airline is acceptable. They're certainly inexpensive and the crews are on par with most other carriers. If you want to save up to a few hundred dollars I'm sure you can put up with buying your soda onboard.

Flew from Bellingham to Las Vegas on November 17th 2014. My first and last Allegiant trip. 6 hour delay in Bellingham arriving in Vegas after midnight and losing our first evening on a short break. They gave us a $8 meal voucher which bought half a burger at the only restaurant in Bellingham air side. What looked like a cheap fare was not so good after adding $30 to select a seat $26 to take a carry on bag and another $26 for a carrier usage fee. When the plane did finally take off it was freezing cold they charge for everything on board and didn't even have hot drinks available. Consumer loyalty needs to be earned from delivering service above and beyond customers expectations.

Punta Gorda from Columbus Ohio. They charge for a carry on. You are allowed to carry on one personal item for no cost so just a purse if you are a woman. Then you pay for your checked bag. If you can't or don't pay ahead of time for your bag it's $50 at the airport! I tried to add a bag after I checked in and I couldn't unless I paid the $50 at the airport. $5 if you don't print your boarding pass yourself and all drinks and food are extra on the plane. When I boarded the plane it was very old. The seats had no padding and they don't recline. Customer service is a joke and by the time you pay all the little fees you can fly Southwest cheaper. I will never fly with Allegiant again.

Flight 105 on Nov 10th from Peoria to Phoenix/Mesa. I was recently on a flight from Peoria IL. to Mesa AZ. The fasten seat belt sign was on for over two hours even though the flight was mostly smooth and little turbulence. An elderly gentleman got up to use the restroom and was told to return to his seat. The flight attendant was very rude with a control complex. I have never been on a flight where people were not allowed to get up and use the restroom.

This airline is based on everything being a la carte. You pay for your ticket your seats (yes even seats) your drinks and your baggage and yet the whole experience turned out to be better than many other airlines. For one this airline made it possible for me to take my whole family along because of the low rates. Secondly the staff was super nice. There is only one class in their aircraft's and everyone gets the same service. Bucket leather seats are pretty comfortable even though they don't recline. There is no inflight entertainment but then again with all the carry-on gadgets today who needs another console in your face? I am giving inflight entertainment five stars because I actually enjoyed not having another console blasting ads in my face.

I've flown Allegiant Air 10 times in the last 2 years. I normally fly out of Sanford Fl to Bangor Harrisburg or Youngstown. The problem I and my wife have is each time we fly into or out of Youngstown. They are very unorganized and always cause a problem. On Sunday Nov 9 2014 I was told that my carry on bag was too large and I had to pay an additional $50.00. I had already paid $12.00 for the carry on. They said that is not their problem. They also charged me $5.00 to print a boarding pass. I only have problems in Youngstown.

I flew to CVG and back to Punta Gorda and have no complaints I received excellent service. The flights took and landed on time. I had my dog with me on the return flight and there were no issues there either. The plane was clean crew was nice - how could I complain about a reasonably priced direct flight? I suppose if you need frills and pampering maybe this is not your cup of tea but for easy going people who want to get where they are going for an excellent price check them out.

Flew Nov 7 2014. Tried to check in online and print ticket but it would not allow me to do so. Got to airport to check-in and had to pay $5.00 for my printed ticket. I also paid $30.00 to have my seat selection that I wanted. Allegiant Air did not show up instead Falcon Air was flying us from Pasco WA to Mesa AZ. Was told that they were not going to allow anyone to use prepaid selected seats. Just open seating. Not happy when we arrived I went to Allegiant counter to ask for a refund. They were extremely rude and said not their problem and suggested that I talk to corporate. I asked for a phone number then was told they don't have phone numbers to give out. Flight home was the exact same as flight down. Where is Allegiant Air and why are they booking flights and charging for seats that they don't offer.

10/25/14 flight 581 from Bellingham to Las Vegas and on 10/26/14 flight 580 from Las Vegas to Bellingham. The trip down on flight 581 was severely delayed. Taxied down the runway only to have to come back to the gate when a warning light on the navigation system came on just before take off. At the gate 20+ minutes later they thought they had it all sorted out and were wrapping up paperwork went to push back from the gate and the light came on again. Thankfully after a few more minutes they let us off the plane and kept us in the terminal. Flight eventually was given permission to travel without the navigation systems but had to redirect flight path and had to fly at a lower altitude to avoid traffic. This crew was friendly and polite and the pilot kept us informed of all the things that were happening. The major downfall our flight landed almost 4 hours later than scheduled and the only compensation we received was a free $2.00 beverage. Flight 580 the next day was better in some ways worse in others. Again taxied down the runway and were next to take off when a warning light came on. We sat on the runway for about 30 minutes waiting for the issue to be fixed. Sadly the crew was very rude both in person and on the intercom barking orders and coming dangerously close to a yelling tone with passengers. This was not my first poor trip with Allegiant but it will be the last. The low ticket price is no longer a selling feature since they gouge you on fees for everything including printing a simple boarding pass. Driving to SeaTac Airport is about the same cost when you add in all Allegiant's fees but comes with the added peace of mind when it comes to mechanical soundness and pleasant staff.

10/12 CKB-SFB flight 670. 10/19 SFB-CKB flight 669. I recommend Allegiant Air. Fly non-stop no frills low cost comfortable on time no hassle. At small airports spend less than 20 min from landing to your car and 60 min from arrival to departure is enough. Newly refurbished MD80-great plane. I am 5ft 10 and had at least 4-5 inch free space in front of my knees. Charging $26 for carry-on is good so people pay $40 for 40 lb / 81 in checked bag and the overhead bins are empty to put the allowed personal item. Room under the seat in front of you is big. Seats do not recline-big deal! Allegiant is low cost with egalitarian all-coach plane. No marketing or pressure for you to but food or stuff like on Ryanair. You want priority boarding $10 and its yours.

Flight scheduled to leave CVG at 12:46 pm on 10/10/14. Flight bumped to 1:30pm then 4:30 pm and then 6:30 pm. Upon boarding there was an odour of fuel in the back of the cabin. We were all ordered to get off the plane. After a half hour we were told to go home and the flight would take off 2.45 pm the next day. We were told that we were going to get $150 vouchers for future flights. We were not thrilled with having to deal with this airline again but we had no alternative except to miss our vacation all together. The next day since we had no other alternative on flights we reluctantly came back. This flight went well although they still felt compelled to charge for a soda as if no one on the flight had spent 10 hours at the airport the day before. Keep in mind that we used Allegiant's site to rent a car for 8 days - now we were down to 7 days. When we arrived at our destination the Alamo car rental rep told us that we would have to go through Allegiant to get reimbursed for the day we missed.

Provo UT to LAX on Oct 16 2014 flight 130 and 131. After I booked my flight I started to have second thoughts. Many people complained that the seats do not recline they sit back better than some of the popular airlines and do not need to recline. I think all airlines should have seats like this. Why should passengers in front of you be allowed to stick their seat in your space! The leg room was far better than most other airlines. Both my wife and all those that came with us were very happy with the seats. Could they have done a better job putting us all together - yes. If you have a lot of luggage you might be better off with a different airline. For the price I was very happy.

We have a limited access to a variety of airlines as we live in a rural area and have relied on Allegiant the majority of time as their airport is closest. We will now be not using them as we ran into a delay again when coming back from Vegas. Felt bad for the counter personal as no one could check in due to technology problems - large group of people standing in line for over an hour. Finally got on plane and took off at 7.45am. No coffee blankets or pillows on plane. We sat in the front row and got to listen to the staff talk about their personal issues the whole flight. Very unprofessional and my thought was what an easy job sitting down with an occasional walk thru giving orders to tired customers otherwise just sitting! We know it's a low cost airline but common courtesy doesn't cost anything. The delay was the second time it had happened using this airline and they will not be given a chance to do it a third time! Will not recommend this airline.

Allegiant lured my friends and I in with very affordable fares from Lansing MI to Sanford FL (there and back again) for a mini-holiday in mid-October 2014. Our flight from Lansing was on time and the gate staff were efficient and pleasant. We boarded on time made it out to the tarmac and the captain announced that they had an open flap sensor warning and couldn't take off. We were back at the gate for about 10 minutes to check out the issue and then FL bound. The flight lasted approx. 2.5 hours and we arrived on time even with the small delay. The McDonnell Douglas MD80 was clean and as comfortable as is to be expected with single aisle 3-2 seating. The flight back was on time and we arrived in Michigan earlier than expected. The flight attendants were pleasant on both flights (not overly attentive but did their job). Our flight back to MI was smooth. Keep in mind Allegiant is a budget airline. If you don't want to pay the $5 fee to print your boarding pass at the airport do it at home. Bring snacks if you don't want to pay for snacks on board. There are no free food or drinks. Allegiant makes their money by charging for extras. I am 5'3" and found the legroom to be sufficient. However if you are taller you may want to consider a row marked with extra legroom. I will say that we did pay extra when we booked our tickets to choose our seats (row 15 for minimal noise) and sit together. I recommend this if you are traveling with others and want to sit together. Allegiant got me to my destination safely efficiently and at a cost significantly less than other airlines. The added bonus of flying to/from smaller easier access airports not served by other airlines is a nice touch. I definitely would fly Allegiant again.

Flight was cheap. Flew from Duluth MN to Las Vegas. The flight out was freezing and the flight back was hot. They save money by not turning anything on until you're in the air. No assistance from staff and the pilot remarked more than once that they are only on the plane for our safety. They just talked to each other the whole flight each way. Did load the App on my phone and scanned ticket so we saved money. You get what you pay for. Just be ready for it and read the fine print.

Flew from Plattsburg NY to Sanford (Orlando) FL. The ride to and from was pleasant without any issues. I used their convenient iPhone app for boarding pass. Rode on an Airbus 320. It was a relatively short ride approx. 2hrs 20mins so you can't expect much. The airline caters to budget travellers with no frills. If you are looking for all the fancy stuff (reclining seats in-flight entertainment better food choices etc.) go elsewhere and pay more. As far as I'm concerned you get what you pay for and Allegiant fit my budget.

If you're flying out of Phoenix AZ area in the middle of the summer you may want to rethink this budget friendly airline! We arrived at the airport 2.5 Hrs prior to our flight leaving. Got through the baggage check security etc and arrived at our gate with about 1.5 hrs to spare. The temperature outside is well over 100 degrees so onboard the interior of the plane is very hot. Everyone is seated the plane is full and the flight attendants proceed to give the safety features etc meanwhile there is absolutely no air moving on that plane. I had no idea that Allegiant will not turn the air on until you've taken off! Meanwhile it is absolutely miserable! It would have been nice if the flight attendants would have at least made an announcement saying that they don't turn the a/c on until takeoff. The seats do not recline and there's very little leg room. I realize this is a cheap airline but I would rather pay more money to have the little extras like air conditioning during the summer in the desert seats that recline and free soda & snacks! After reading about others' horror stories with delays etc I'm thankful that we did not experience any of that! Our flights were on time but will not fly Allegiant again.

Flew from LEX KY to Punta Gorda Florida four times. The last time was April of this year. Arrived on time flight was great crew were nice and for the age of the plane wasn't bad for what I paid. I couldn't afford to go if Allegiant wasn't around. Could not find a better airline for the price anywhere.

When our daughter decided to get married in Las Vegas my husband and I were not able to find a return flight on the necessary day so we decided to split our flights and we took a competitor's airline going to Vegas and Allegiant coming home to Billings Montana. The flight to Vegas was a dream I wish I could say the same for the flight coming home on Allegiant. First we are charged $10 for our boarding passes even though I told the lady that I had them on my phone. Then she told us our flight had been moved up an hour so we ran through the airport made it through security and up to the boarding area only to be told that our flight time had not changed. Then we get on the plane and are told that there are snacks available but only if you pay for them and that includes water and ice. I could not believe that after paying $300 for our tickets we couldn't even get a bottle of water for free. Throughout the 90 minute trip the flight attendants only came out of their little cubby hole when they were doing the safety check and to go down the aisle to see if anyone wanted to buy anything. They were rude and spent the entire flight talking to each other about personal happenings. I thought that I would save a few dollars by taking Allegiant but in the end it ended up costing me more than any of the other airlines. I can honestly say that I would rather pay a little more to be able to get a drink of water if I need one and to have someone friendly and happy to see me come on board.

I enjoyed Allegiant as a whole. I flew to Las Vegas with my two children aged 10 years and 3 years of age. Staff was polite and friendly in answering any questions since it was our first time flying this airline. My itinerary was done online so there wasn't any hidden charges to expect. On the way home from Las Vegas the plane was already there and waiting and we were an hour and half early. Allegiant will see me a lot more often.

Well as we all know you get what you pay for. And with Allegient airlines that isn't much. The flights are cancelled delayed etc you are left to fend for yourself. It's questionable if any other airline would honor their tickets. The airline seems to be run with contract employees that have no vested interest in doing a good job. Customer service is rock bottom and some of the language they use on customers would make a sailor blush. The flight attendants really have nothing to do so on the flights I was on they pulled out the food carts in the galley sat on them and had a party. The amount I saved booking with them was more than consumed by expenses I paid for the delays and the mental aggravation of dealing with this airline. Never again.

Bellingham to Las Vegas - The MD80 was quite old but the cabin was clean and fine for a short flight. We had an aborted take off at Bellingham due to a faulty toilet. We stayed on the aircraft for an hour whilst they cleaned up the mess and took the lavatory out of service - lovely. At least we didn't have to change aircraft or get off the plane. We were on our way after an hour with no further delays or issue. The cabin crew were friendly and the pilots were very good at keeping everyone up to date with the delay and progress during the flight. I'd fly with Allegiant again although clearly they have reliability issues with their older aircraft which can cause unexpected delays but for the price I can't complain too much.

Allegiant Air was a bad experience for me and my 7 year old. Booked a trip from Punta Gorda to Knoxville I almost didn't make out of Punta Gorda. We got to the airport early and then the flight was delayed (all of the flights were continuously delayed). One ticketing agent said it was weather but the weather was clear where the flight was coming from so I asked another agent and she said they didn't have enough crew. We were packed in that small airport like sardines with kids screaming people yelling not enough seats for people to sit in. They cancelled some of the other flights but finally got another plane and crew that came from Fort Lauderdale for my flight. Six hours after arriving at the airport we finally left. After this experience I will pay the extra money for another airline. My chances of getting out of an airport on time are better and at least I will have the option of being rebooked on another flight or getting compensated. Budget airline = budget experience.

Yes the price is certainly right and a direct flight is a definite plus especially for my husband who is handicapped. However in that vein this airline is certainly not handicap friendly. Ask for a wheelchair and they will sling one at you at the Check In (wherever that is in the airport). Upon disembarking the flight attendant announced that wheelchair persons would have to wait until all (159) passengers had left the plane. When my husband and I moved up to the front seats to wait at a break in the line the flight attendant said "I told you to stay seated until all passengers had left the plane". When a person finally arrived with a wheelchair and helped my husband up to the gate that's as far as they go. Carrying two bags of medical supplies and pushing the wheelchair we trudged off to baggage claim and then lugged everything out to the curb around the corner to a taxi. Had the same treatment on the flight home. But as I said the price is certainly right and you get what you pay for!

Flew from Bellingham to Las Vegas on September 8th. We were very weary after reading negative reviews but we were 100% satisfied. Flight was on time for take off but delayed for landing due to weather in Las Vegas. Great employees friendly service. Very impressed overall. Would definitely fly Allegiant again. Great value. No free food or entertainment but we knew this when we booked.

My parents have retired and moved to North Port Florida. Since March of 2013 I have flown on Allegiant Air 5 times. Besides one delay of about an hour we have always flown on time both ways. Oh by the way I fly out of Allentown Pa. Actually most of the returning flights have been early. I didn't mind the one delay it gave me an extra hour to enjoy a couple more cocktails. I do agree however the flight attendants are a tad bit rude. Maybe "short" is the correct word. But then again all they do is listen to a bunch of whimpering cry babies about a stupid delay. If you want first class go fly another airline and pay double the amount for a ticket. I also fly my 2 boys with me so I really can't complain about paying $500 to $650 for 3 round trip non stop tickets to see the parents for a week. Not to mention Allentown pa is 20 minutes from my home and Punta Gorda is 25 minutes from my parents. I will always fly Allegiant.

Do not be tempted by the cheap prices. You are assuming incorrectly that Allegiant will actually get you there and back. Wrong. July 2014: Return flight home from SFB (Sanford Florida) cancelled at the gate at boarding time on a Friday afternoon. This effectively left passengers stranded at an airport with no other flights out to the destination because flights out of SFB are very limited. MCO (Orlando International) is 30 miles south with ample alternative flights. However the Allegiant gate agent offered no group ground transportation to MCO offered no lodging and offered no thoughts on other flights out. Essentially: "You are stranded here and on your own for getting out." Because I travel with an Internet connected device I was able to buy a last-minute ticket on Delta (at last-minute prices) from MCO. I was able finally to find a rental car one way (cab fare was $135). My "cheap" Allegiant ticket cost me about $1000. I could have spent the entire weekend at the airport or at a nearby motel hoping to catch a flight out on Monday. When you buy an Allegiant ticket you are buying a chance - a hope - and gambling.

Outbound flight Las Vegas to Grand Rapids (MI) was fine but on the return Allegiant had some staffing problems which led to delays and more delays and the flight eventually took off a full day late. It would not have been so bad if they had just been honest up front but they piecemeal the delays provided little information - and sometimes misinformation - and at times they were downright rude particularly on the phone where it was very challenging to get through in the first place. For the trouble they offered up a $100 voucher good only on the same route. The lost time and aggravation cost in many ways much more than anything I saved on a discount fare. Never again.

Flew from Orlando (Sanford) to Grand Rapids MI. Just a few things to be aware of - the weight limit on checked bags is 40 pounds. You are allowed one free carry-on bag provided it will fit under your seat. You have to pay to use the overhead compartment (the overhead compartments were bare on my flight). The seats are tight and do not recline. While boarding and sitting on the runway - Allegiant turns the cabin air conditioning down to save fuel so depending on the outside temperature it can get pretty hot. Their airplane fleet is made up primarily of older McDonnell-Douglas MD-80's - cabins show their age - noises and creaks aplenty. The flight crew aren't particularly helpful or pleasant but suffice. Now the positive - my ticket was 139 dollars. There you go.

My Honolulu to LAX and LAX to HNL flights were a disaster. Reading the reviews this particular Allegiant route seems to be a problem route for Allegiant. HNL to LAX flight was delayed continuously for 5 hours. A 7.55 am flight turned into 1.00 pm flight. The return flight was continuously delayed until finally the flight was canceled until the following day. A 15 hour delay. Rather than return to the city and rent a hotel room I was fortunate to book a flight on Hawaiian Airlines and make it back home. Customer service staff was openly hostile to enraged customers. I have never in all of my travels seen such a large group of travelers so upset. I was offered a $200 Allegiant voucher for the delay but I cannot ever see myself using this airline again. The risk stress and wasted days are just not worth the $100 you save.

My return trip from Ft. Wayne In. was delayed for 1.5 hrs while waiting on the plane. We were told after boarding that they were waiting for maintenance to arrive in order to replenish plane with oxygen. This was during dinner time so everyone was hungry. When we finally took off we were told we would get a complementary non- alcoholic drink. It consisted of a tiny plastic cup filled mostly with ice. We should have at least have got a full can plus a snack. Really cheap airline. This was at least the 5th time I have experienced delays due to mechanical problems.

Horrible experience going from LA to Hawaii and from Hawaii to LA. Our flight was canceled twice the second time the plane took off but the generator was not working so we had to return to the island. The ticket may look cheap but they will charge you for every thing! Your bags change in seats and so forth. They don't even provide you with a glass of water unless you purchase it.

We know what to expect from a budget airline. But Allegiant has in my opinion has got worse instead of better. On our most recent trip Bellingham WA to Oakland CA we experienced lengthy delays on both outbound and return flights. A 2 hour delay leaving Bellingham and a 2+ hour delay on the return flight. Allegiant provided free beverages at both airports. Sodas and water in Bellingham and a half glass of water in Oakland. I think it's time for this airline to have a look at the business model. You don't save enough money flying Allegiant to make up for the almost guaranteed inconvenience of flying with them. We will think long and hard before purchasing another ticket on Allegiant. I must say that this is not my first bad experience with Allegiant but it will be my last.

We arrived at LAX for at 9am for a 10.55am flight to Provo UT (80 minute flight). We have now been informed that the flight is not scheduled to leave until 6.25pm. I am a 40 year old woman and have flown all my life and I have never experienced this type of a delay especially for this short of a flight. Allegiant is cheap but this is inexcusable. I am traveling with a toddler and as it stands right now we have spent over 7 hours at the airport and will probably be here at least 2 more hours if not more. No one will let us know what is going on.

I show up 2.5 hrs early only to find out there is nearly an hour delay. The airport in Provo has zero accommodation so had to drive 15 minutes away to get any food. Come back approx an hour before flight is to leave only to be told it's been delayed another 4hrs. Called in to complain to receive an extremely rude woman on the phone. Sitting outside waiting still and just found out flight has been delayed yet another 1.5 hrs. The couple of bucks saved flying this unprofessional airline just isn't worth the stress.

We arrived at the airport 2 hours prior to the flight. We encountered an enormous line with not enough attendants to get everyone through. We waited for an hour+ in the line and then approached the counter to express our concern. We waited behind others who were complaining for another 20 minutes or so. We were then told that we had missed our flight and for $75 we could catch their next flight 3 days later. We persisted but in a very respectful manner. Other families in the same situation were also at the counter and were very angry. I saw this was not working so I took a different approach. I was accused of lying about the time I spent in line. I was told I had no other recourse. There was nobody I could complain to other than another rude lady on the phone. After exhausting all other avenues I went to Delta Airways who were able to book me on a flight. for $1200 for 2 people. They said they were willing to transfer the flight if Allegiant was willing to do that given it was their lineups that caused the delay. Allegiant refused this and again accused me of lying and then said I should have been there 2.5 hours before the flight so it was my fault. Service at the counter was excellent. Service on the flight was professional and friendly. Everything I had experienced with Allegiant on the trip to Vegas and the frustrating airport experience on the way back was the opposite of what I experienced with Delta.

You should not use Allegiant if you have any time constraints. When they're good they're pretty good but when they're bad they're horrible! We have flown Allegiant Air at least 5 times and ignored a problem or two because it was cheap. Usually there was an hour or two delay. One time there were no attendants at the counter and when it was time to board all passengers boarded. An Allegiant employee came aboard and in a very nasty tone threatened to have us all arrested. Our last flight had a "delay" of over 10 hours and that's just not acceptable. We were given a $50 Allegiant voucher. No thank you.

Have used this airline 2 times out of Plattsburgh NY via For Lauderdale FL. We experienced issues on both occasions departing Fort Lauderdale. The first incident was back in December 2012 - flight was delayed for 8 hours and then in December 2013 flight was cancelled until the next day. I will not fly this airline again.

My first Allegiant Air experience. I booked two weeks in advance. Traveled from LAX to Idaho Falls. I go to Jackson Hole WY every summer and I always have to get creative about getting there as there are always high ticket prices. I decided to give this airline a go. Both flights were on time - every aspect was fine. Yes it is no-frills and you pay for everything but if you know that going in you can adapt. We became better packers and brought our own food onboard.

I flew Allegiant for the first time from Las Vegas to Moline Illinois 8/8/14 and returned on 8/15/14. Both flights were on time and very convenient as they were non stop. Prior to these flights all my trips were on other airlines where I had layovers and plane changes which added lots of extra travel time. I was very pleased with the check in service I received. The seats were comfortable for a three hour flight. I did not need a food or beverage service during the short flights. The charges for luggage still did not make the total cost more than for the flights of the other non direct carriers. I would fly Allegiant again and I wanted to make my good experiences known because I read many of the comments before my flight and some were quite negative.

Columbus to Myrtle Beach. Flying out of Rickenbacker was great-parking at $5 per day. No delay and nice employees to deal with. Paid $5 for a snack package on the plane. Good enough for 3 kids. Myrtle Beach to Columbus. Nice airport and easy car rental. Employee at the gate check in and boarding had a poor attitude. Changed seats on us at the last minute. They board you in zones 2-4. In that order. We sat in the last row of the plane but they wanted us to board in zone 4? Made no sense-I've always seen the back of the plane board first but maybe that makes to much sense to me. Anyway I would recommend this MD-80 plane and Allegiant even though seats don't recline.

This was my worst flying experience. Every other time I've flown with no problems. My Son was able to fly from Bentonville to Orlando with his personal bag with no problems. On the way back we are forcedbto pay a $50 baggage fee to get the bag on the flight only to get back to Bentonville Ar. to find out the bag was left but the fees where still charged and then reversed and charged again! I think the ticket agents that worked the 12.56pm flight leaving Sanford Airport on Aug 8 2014 need to take a few classes.

I was initially worried about flying with Allegiant when I read all of the terrible reviews. Shockingly neither of my flights were delayed from LAX to Honolulu. If you're a low maintenance person then this airline is for you. You get what you pay for no reclining seats no complimentary beverages ($2 for a can of ginger ale not bad in my opinion) no inflight entertainment you have to pay for any extra features and to check in your bags. The staff was very friendly. We even landed 20 minutes early coming back to LAX since everyone on the flight checked in early. The only reason why I took this flight was because it was $400 cheaper than the next flight. I would have no problem flying with Allegiant again to save a few dollars!

After some apparent misrepresentations about our 1st plane we left Sanford at about the same time that we should have arrived in Allentown. Of course we boarded a 2nd plane only about 1.5 hours late but could not depart because it had an A/C problem which was corrected in a mere hour as we sat entombed under the FL sun! No flight attendants displayed name badges. Does that tell you anything?

Flew Allegiant June 30th to Vegas and back on July 4th Trip was great. Left ATW on time and arrived in Vegas on the.time The ticket counter were great no problems Flight crew were just fine. Ok the seats don't recline no big deal only 3 1/2 hour flight. We brought our own snacks and bought soda at the airport. Return trip also left on time and arrived on times. ALL in all Love flying Allegiant we have never problems never once a delayed flight going to keep flying with them.

July 31st stuck at airport. Flight has been delayed. From all the reviews I have read this is apparently a reoccurring issue with this airline. Allegiant need to get their act together. They charge for everything so don't think you are saving money because you are not. You can fly better airlines and save yourself the stress.

Supposed to fly from Peoria IL to Vegas on July 24 at 8pm. Flight was canceled due to an engine issue. We were rescheduled to the following day July 25 at 5pm. Unfortunately there was a three hour delay. We lost 24 hours of our trip. While Peoria is a pleasant little town can you really equate 24 hours there to be the same as 24 hours in Vegas? On the return flight July 27 we boarded without issue at 2.20pm. We were on the plane for 3 hours before we even took flight - we were 44th in line for take off and then ran low on fuel. Pilot took us back to terminal to gas up. For our inconvenience Allegiant Air offered us vouchers totalling $150 for our next flight. Problem is we are never flying with them again.

I knew what we were getting into with this airline. We were prepared for the worst. With that said we followed every little thing they asked on their website from online check in to weighing each check in luggage and their app to check for delays. Our party consisted of 5 Adults 3 children and 2 infants. Maybe its sheer luck that we escaped going to our vacation in Oahu and coming back to LAX. The flight going to Oahu was on time they did not give anything complimentary but that's expected. Yes the seats did not recline. We brought food and drinks from the LAX. Flight left approximately 2pm. The delay came from LAX only having one runway available. Our entire party came in 2 hours early just in case. At the check-in line everything went through without a hitch no additional fees added. 8 days later we had an early flight 9.30 am going back to LAX. Again we knew what to expect We did the online check in and printed the boarding passes constantly checking alerts for delays through the app/text alert. They had 2 lines at Lobby 6 one for online check in the other is a more general line. I'm glad we did the online check in the general line was a bit too long. Got through ticket counter no hitches. After the TSA check point we were in gate 22 along with other passengers with 45 minutes to spare. Bought food and drinks at the airport. After boarding I noticed the plane had some condensation dripping from the ceiling. The window by my seat was broken had a tough time trying to close it so light couldn't get in. Flight left on time arrived in LAX on time. When we arrived there was a shuttle to take us to the gate I don't know if that's normal but everything else came through okay. They even gave us free drinks since my sister's twin infants were pretty quiet for the duration of the flight. The crew were nice gave the kids badges. With that said I would fly with them again. With knowing what to expect. A couple of things check in online and sign for text alerts if you can don't check in luggage if you can get away with a carryon. Be prepared just in case of delays.

Do not recommend! Flight from Stockton CA was great but there was a 3 hour delay from LV to Stockton. For a 1 hour flight - a 3 hour wait? There is not even bad weather. They only offered complementary drinks. Not worth it.

Allegiant flew me from Youngstown to Punta Gorda and back again safely and close to on time. If this is all you require from your trip Allegiant should be fine if you expect more well you are barking up the wrong cockpit. Allegiant clearly spells out charges on their website I am baffled when people go and book their ticket on Allegiant yet are angered for getting exactly what was promised! If you want creature comforts Allegiant is not the fuselage for you. I flew with my father from Youngstown OH to Punta Gorda Florida. The flight was on time on the way down and about 20 minutes late coming back. Flying on Allegiant - both in terms of ambience and clientele - is much closer than taking a Greyhound than to flying say Delta. The MD-80s look pretty on the outside but inside are spartan and old. Creature comfort is merely a theory: The seats are thin and don't recline and forget any kind of magazine: Please see the seat pocket in front of you for the safety information card and a booklet full of advertisements. One benefit of flying Allegiant is the airports Allegiant services which are smaller and while they might not be centrally located the wait and service and overall calm is far superior to the bigger airports. The time it took me to walk into Punta Gorda airport check in get through TSA then flop down into a seat at the gate? Literally 5 minutes. When you fly Allegiant you are taking a calculated risk: You are hoping that your flight doesn't get cancelled for whatever reason because unlike the big carriers Allegiant can't put you on another flight: they only operate one flight per day to each destination - at least in the smaller cities - and they don't work with other airlines. So if your flight is cancelled you won't get to your destination until the next day most likely. That is the risk you take in exchange for Allegiant's low fares.

Outbound flight was 4 hours delayed. We were locked in gate area with no food or beverage service. Prior to delay flight attendants acted immature and more concerned about showing kids the cockpit than getting passengers settled and allowing captain to do his job. After we finally had another plane show up the flight attendant had the gall to refuse me a glass of water I was told water 8s $2 per bottle. Now on the return it is delayed and there is no one at gate to tell us when it will be here. Totally deserted. The most inept service ever. I will never fly them again. Do not fly Allegiant they do not care if or when you get to your destination.

We just came back from our vacation to Florida flying round trip from NIA to PIE with 11 people including 3 seniors 3 young adults 4 kids (ranging from 3 to 11 in age) and a 2 month old infant. After reading the reviews here we were very concerned especially about the delays but were pleasantly surprised. Both flights exactly on time and arrived a little earlier than scheduled. The staff both in the airline as well as at the airport were extremely helpful and extra friendly. The airplane on the way there was a little older but on the way back the plane seemed new. This is a budget airline with the lowest rates around so that needs to be kept in mind. There are no frills luggage is charged a premium and there are no free refreshments. IMO the flight is just to get me to my destination quickly safely and at a reasonable rate so I will definitely be traveling with Allegiant again.

Allentown to Orlando Sanford on 28th July 2014 and return flight from Orlando Sanford to Allentown on 1st August 2014. Very poor quality airline used them from PA to Florida and back and they were over 3 hrs late going and 2 hrs late returning the staff attitude ranged from poor to average and if I had a choice I would not fly with them again.

Stockton to Las Vegas. Hear all these complaints so I was a little worried when I booked. The flight left on time pilots and crew very friendly landed in Vegas - ready to go and on time. Also these super 80's they fly might be old but they deliver a smooth ride. I'll definitely fly this outfit again.

We have recently travelled with Allegiant on flights to and from Vegas/Hawaii. Never again! The flight was 6 hours only snacks could be purchased inflight and only by credit card (being from the UK this would incur all kinds of extra charges) and could not be purchased with cash. Allegiant also purposely sat myself and my partner at opposite ends of the plane so we were forced to pay the extra charge to sit next to each other even though there were plenty of spare seats next to each other on the plane. This happened both ways. Seats do not recline at all not even a tiny bit and were uncomfortable. Will not fly with this company again.

July 18th from CVG to Sanford was a 4 hour delay no explanation except computers went down/very costly after you pay for seat choice/carry on/luggage/and no customer service whatsoever. Coming back to CVG left on time and arrived on time but it took luggage an hour to come out after landed again no care or explanation.

I thought this was one of the worst travel experiences I've ever had. It was the first time I flew with my 5 month old daughter we were the last to board my husband and son boarded first they had no priority boarding for people with small children the aircraft was old and dirty. There was a charge for everything including carry ons which I paid but refused to pay the fee to sit together. I thought the airline was tacky and cheap. I can understand paying for something that's new or worth it but this airline was old and sub standard. Luckily it was a short flight.

Flew from CVG to Myrtle Beach on July 18th (flight 1113) and returned to CVG on July 25th (6pm gate B2). Both flights were delayed for over 2 hrs. The return flight was loaded and taxied with a 30 minute delay the final 1.5 hours was sitting on a plane with no air in the Myrtle Beach sun. Staff was nice and did their best older flight attendant (woman) was spectacular. Sorry doubt if we will use this airline again.

If Allegiant could do what they promise it could be a great but they can't seem to do that. Not enough pilots or planes no back up planes. My May 26th flight from Peoria to Vegas was cancelled after several delays. At 1am the desk girl gleefully announced the plane had arrived everybody cheered. Then after everybody got off the plane she announced with great surprise that the crew had timed out and couldn't fly. Something passengers had already figured would probably happen. Allegiant should have told us earlier so we didn't have to sit around the airport for 3 hours waiting. They knew but didn't tell the passengers. They also add on extra fees to make you think the flight is going to be cheaper. I want to like and fly this airline it could be great. This is just one incident of many messed up trips.

Recently flew from Bangor Maine to Orlando Florida. Excellent service friendly flight attendants. Departed and arrived on time both leaving and returning. The ticket agent however in Bangor was not very helpful. My daughter and husband were travelling with two children and required a baby seat. They had checked and were told the baby seat was allowed with no charge. The agent didn't think the car seat qualified. After bringing in another to consult she finally allowed it but was not very nice about it. A little customer service goes a long way. A great experience and I would take this flight to Orlando again.

Sanford to Rickenbacker flight 614 on 7/10/14 and the return trip from Rickenbacker to Sanford flight 615 on 7/17/14. Horrible experience. Twice to the flight line and twice unable to takeoff due to equipment problems. Finally they subbed another plane. Our flight was over 6 hours late. Dirty plane diaper contents under seat in front of us. Old noted silicone caulk around and on emergency hatches. I have to add mouthy rude sarcastic staff.

My daughter and I flew from Avoca Pa to Sanford Orlando from July 3-10. We greatly enjoyed our smooth flights and onboard service. However there were delays going down and coming back of about an hour. I know Allegiant has great deals but need to improve on these delays for better traveling. Even though there were delays I will still chose Allegiant for future travels due to the value and convenience.

We recently flew to Los Angeles with Allegiant Air and are thrilled that we have discovered this affordable airline option. We read all of their information so knew to weigh our luggage before leaving home as well as to bring our own snacks. We had a 50 minute flight delay which we were informed about via text. We downloaded their app which also enabled us to check in 24 hrs before and avoid the need for printing boarding passes. We had a gate change again no big deal. All the gates are in the same large room at LAX. The staff were helpful and informative - one suitcase was slightly overweight. They gave us time to transfer some items to another suitcase to avoid paying overage charges. We had a suitcase go missing - it was fed exed to our hotel after being located with Customer Service being very helpful with this issue. I would much rather pay these kinds of prices (our savings approx $1000 for 2 people) then pay to have an airline provide me an onboard coke and movie. I have dealt with flight delays lost luggage and gate changes with other airlines as well so feel these issues are not unique to Allegiant Air.

We took a flight from Phoenix-Gateway to Hawaii in July 2014 and I was not impressed. The aircraft was okay but once airborne they announced there was no food available for sale other than chips and drinks. A 6 hour flight and no food? Our return was delayed 5 hours. No reason given. The flight originated in Hawaii so it had to be a maintenance issue. During our 5 hour wait we were forced to move so another airline could use our area to feed their customers. The ticket prices and their charging practices would be considered deceptive anywhere else. I've been traveling for nearly 40 years in the US and abroad and I have to say worst airlines ever. Don't do it. In the end the price is the same (or cheaper) going with a real customer oriented company.