Allegiant Air

Couldn't have been better. Ground crew and flight crew were professional. Plane was on time during both flights round trip. Will fly Allegiant again!

I booked to avoid 10 hour drive to Myrtle Beach. Counting the drive to airport, it took 12 hours on Allegiant. Terrible airline and Huntington Airport. Gave them a 1 rating because zero is not an option.

I made the mistake of booking my trip to Sioux Falls on Sunday July 19 with Allegiant. When I got to the gate the flt was posted with 25 min delay. We boarded flt and sat and sat there with no ac working. Now of course this is the middle of July in Las Vegas. After approx 20 min flt attendant advised to take out emergency card from seat pocket and use it as a fan! Flt finally left almost 2 hours late it didnt get cooled off on aircraft until we were halfway to Sioux Falls. I will never fly this airline again.

After our flight was delayed four hours due to our plane breaking down, our flight was cancelled. They gave no vouchers for us even after spending all day at the airport and we were told that they weren't sure when they would be able to fly us out next. Complete waste of time. I will never use Allegiant again.

I booked a flight in May to spend a few weeks at our condo in Boynton Beach with my family. We were supposed to leave on July 13 from SYR at around 6.15 pm but after a few hours of waiting, including at least an hour in the plane, we were told that the flight was cancelled due to mechanical problems, After a one hour wait we were finally provided with an hotel voulcher and a new flight itenary for the next day at 5.50. We had to get out of the hotel by 11am, so we ended up shopping in Syracuse and got back to the airport around 3.30 pm to be told that the flight was further delayed 10.35 pm. We finally got out at around 11.30pm and made it to FLL at 2.30 am. Really not a pleasant adventure. I just hope that our return flight on July 27th will be more pleasant.

We booked our trip a few months ago and just recently Allegiant has been in the news for delayed flights, mechanical issues, poor customer service etc. so of course we were worried about our flight. Our flight out of South Bend was very pleasant. Boarding went rather quickly and the staff were very nice. The flight went well and landing was smooth. We arrived in Vegas on time. Our flight home today went the same way and we arrived 20 mins early.

Flight was delayed 4 hours due to computer issue. They had to bring in a mechanic from over an hour away to make the repairs. Employee at the snack bar said this happens all the time. There is always some sort of mechanical issue. The stewardess was extremely rude to my sister when she was exiting the bathroom at the end of the flight. For our inconvenience we were offered 1/2 cupful of snack mix and a small cup of a beverage. The return flight was much better with friendlier staff. Not sure if I would fly this airline again.

Today and the last 2 times we've flown with Allegiant there have been delays on every flight. We have decided to take our business back to Delta. For the money we pay we should at least be able to rely on flight times, especially when it's a business trip.

Our flight to Honolulu was delayed for 4 hours with and upon entering the plane we sat for another hour and they offered one free ounce of water. One free ounce, after we sat and waited for their plane to be fixed. Family was traveling home from Honolulu and boarded the plane, sat, then had to exit the plane due to engine problems. They sat for an additional 5 hours in the terminal, then told the flight was cancelled and they would have to make their way to the ticket counter to get lodging and transportation vouchers. It was ridiculous. The airline charges for everything. You must pay to book flight online in addition to paying for ticket itself, pay for your seat selection, and pay for food and drink (including water) on the plane.

We were to fly back to Pittsburgh on July 13, 2015 at 5.18 on flight 869. We boarded at about 5.00. When we entered the plane, it was extremely hot with 150 passengers. It was 95 degrees on the plane and there was no air blowing from the overhead vents. We waited on the tarmac to pull away from the gate for an hour in that heat. Flight attendants kept claiming the air would start as soon as we got up in the air and would cool down. Everyone was hot and complaining. Finally, the pilot said there was an error message and we had to get off the plane for maintenance to work on the issue. Maintenance showed up and could not fix it, we could not get another plane that night. After two hours they announced that we could find our own hotel up to $225 and would be reimbursed. The flight was rescheduled for 2.00pm the next day, which was inconvenient as the whole day is gone. We had plans for the next day just like every other passenger. The next day, we check in and I ask how to get reimbursed for food and hotel and the airport representative says she does not know if Allegiant is even reimbursing for food anymore. We show up for our flight and once again we don’t start boarding until 1.40. We notice that it’s the same plane. As we get on the plane, we realize it’s even hotter than the day before and even more uncomfortable. Once again, we take forever to board and we start to pull away from the gate. We are waiting on the tarmac for close to an hour as everyone is miserable and uncomfortable. I am pregnant, there were infants and toddlers that parents had to undress down to their diapers just to try and stay remotely cool. The flight attendants started to bring out complementary waters, but only made it halfway through the passengers, so not everyone even got water including myself. The pilot finally starts to take off and then we pull back into the gate. We are told an emergency plane will be there at 6.30, we will receive a $150 voucher per person, and we will receive food vouchers to eat in the airport. Our food vouchers were $8 each, which hardly covers any meal at the increased prices of food at the airport. We reluctantly decide to wait for the emergency plane. The emergency plane arrives and again we board late.

Flight was delayed four times, for a total of 4 hours. Signed up for text alerts for both our flight and the incoming flight we were waiting on. Only received alerts for the first couple of hours. Allegiant even deleted our boarding passes on their app so used ID's at gate to board. Air conditioning did not work for several rows of seats, while my husband's did not turn off and it froze. If a traveller is not on a tight time schedule to arrive at their destination and doesn't mind being inconvenienced by their poorly maintained planes, their flights are very inexpensive. Bottom line - Allegiant passengers get what they pay for.

Our flight was scheduled to leave at 6.20pm. The flight was coming in from Fort Lauderdale and was delayed due to weather in Florida. We received no notice at Hancock international of the delay. When the flight finally arrived at about 6.30 we were told there were some indicator lights flashing that needed to be checked out, but we would be boarding shortly. At about 8.30 we were told they were doing some diagnostics and paperwork and the issues did not affect the safety of the plane and the pilot said we would be going. A bit later we were told that the paperwork was still being done and we would be going provided we got wheels in the air by 11.02pm. They had us board at about 10.15 and I must say A 10-15 minute boarding of a full flight was impressive. We were pushed to the tarmac where we sat for about 30 minutes. Eventually we were told they had to power down and restart to reboot the computer. We finally were deplaned and given a hotel voucher but had to pay for taxi to it ($35). Flight rescheduled for 12pm the following day, we finally took off a bit after 5pm. We were given very infrequent updates, lied to about the issue, lied to that another plane was being flown up. You get what you pay for. Low prices and zero customer service. Never again.

Our flight from Knoxville, TN was delayed by more than 6 hours, so the first day of our vacation was lost. The allegiant to go app. failed to work for me. The reason for the delay was because the flight crew had reach their maximum flight hours and had to rest for twelve hours. The flight itself was very loud. They don't tell you that Sanford Airport is a 45 minute drive to Orlando and the cheapest transport there is a minimum of 90 dollars. On the night before our trip back we received the alert to check in and once again the app. would not work. This time I couldn't access their website either. After several attempts that took about 2 hours I was able to check and get screen shots for the boarding passes but could not print them. Finally was able to email screen shots and print from my email. The return flight was on time and landed without incident. Basically, this airline is a good way to get to your destination if you are flexible (don't mind long delays) have a lot of time on your hands to jump through the hoops to get your boarding passes and don't mind the stress of trying to get your luggage fit with in the size and weight guidelines.

Flight delayed over 4 hours on way from Cincinnati to Orlando with very little communication given as to why. No gate agents able to answer questions. Return flight has been just as bad. Boarded the flight, sat on the runway for over 30 min only to be told there was a light on and we had to return to the gate to have it looked at. Sat on the plane for 20 min and then told the plane needed further looking into. Now waiting in an airport with zero communication as to when a flight may be available. Horrible service. Will never fly this airline again.

My flight to Las Vegas was delayed 4 hours so my first night in Las Vegas was ruined. Now on my way home and they have delayed my flight again! I also paid extra to pick my seat when I initially got my tickets online and they completely disregarded my seat choice so now I have to wait for that to be refunded also.

My first time flying with this airline. Arrived on time (3.30pm) at airport only to find it extremely crowded. Allegiant is the only airline to service Stockton. My flight was scheduled to take off at 5.31pm. The 3.30pm flight was delayed. After checking in we were told our flight was delayed until 8.30pm. The 3.30pm flight finally boarded at about 6.30pm and sat at the terminal for another hour. Our flight finally boarded at about 8.30pm and took off a little after 9.00pm. Once we boarded we found out the aircraft A/C was not working. Our return flight was on time but the A/C was not working on that airplane either. It stayed extremely hot the entire flight. If you have time to waste getting to your destination and like to save money then this airline is for you.

If you need to be somewhere then on time then this is not the airline for you. If you are ok with long delays and no compensation for flights that are cancelled then you could save money flying this airline. The first time we flew Allegiant, everything was fine. The second time, same route, was a disaster. We were scheduled to leave at 7.20 pm and did receive flight delay notifications throughout the day, but my complaint is, the airlines kept us at the airport for hours, promising our flight was "on the way" and we would flight out that night. We even began boarding the flight before they decided the flight crew had "timed-out". We did not leave until the next morning at 11 am and there was no compensation for the delay. We could have driven to Florida in the time we spent waiting for a flight that didn't happen. I can't believe the airlines didn't know the crew had timed out hours before they told us.

Don't fly Allegiant unless you are ok with taking a chance on not getting on a flight the day and time you were planning. They are terrible! They delay flights, cancel flights. My first flight with them should have been an indication of what a nightmare this airline is. I was to get on a 4pm flight and they canceled it less than an hour before it was to leave. I didn't get on a flight until 8pm. They couldn't give a reason for the cancelation. The passengers sat for 1 hour on the plane and then Allegiant decided to cancel that flight because of mechanical problems. They said they had to get a mechanic from Salt Lake City and the flight should be ready to go in 2 hours.

Booked my ticket for $199/RT total, which included airfare, taxes, and 1 checked bag each way. You can't beat that. The check-in process online was fast and simple, as was the check-in process at the airports. All staff that I encountered were very friendly. The overall experience was great and I will be flying with them again. Most of the complaints that I have read are in regards to "hidden" fees. If you read all of the fine print on Allegiant's website, there are no surprises. This is an inexpensive no frills airline. You will pay for everything including carry-ons, beverages (yes, even water), even printing boarding passes at the airport. Also one thing to keep in mind is the checked bag weight limit is 40 lbs, instead of the standard 50 lbs with other airlines. This too is stated on their website. Bottom line, Allegiant is an excellent inexpensive way to get from point A to point B, just remember you're getting what you pay for.

Leaving Las Vegas for a 10.35am trip back home, but without explanation a 4 hour delay. Airline attempt to pacify with a meal voucher. This is very frustrating. Left Brownsville to Las Vegas with a one hour delay. Never again.

They used the same excuse as they did my last flight (LAX to SFG) a week ago that there were "maintenance issues" that caused the delay. That flight was delayed more than 2 hours (the pilot said we couldn't leave at the delayed time because there was still "paperwork" that was being filled out). Now the return flight is delay more than 4 hours. It hasn't even left L.A. Yet to get to SFG, when it was supposed to have been here an hour ago!

I'm writing this review as I sit with my family (8 of us) in the Sanford Orlando airport trying to get to Springfield IL. The 1:37pm flight has been delayed 3 times (3:30,4:45pm and 5:30pm) with no reasons given. This comes after a the 2.5 hour delay we had getting here last week. To add to it the flight from Peoria is also delayed currently. They boarded and the plane was not able to fly - so they got on another plane and it overheated. Read all the emergency landings and delays before you buy a ticket for this airline.

Delayed 3 hours on both ends of trip. If you don't mind sitting around airports for hours this is the airline for you! The waitress we had for dinner at the airport restaurant said she makes most of her money on the delayed allegiant victims. Never again.

The flight was delayed just short of 3 hours, and after boarding the flight attendants were less than kind or understanding of anyone on their flight. After all was said and done and finally in the air, I asked for a little water. The attendent said they would only sell me water and that was the only way I would be able to get any water on the flight. I was suprised and stated that I was under the impression that all airlines provide water to their patrons. She (the attendent) made sure to correct me and say if I wanted water I would have to purchase it. She was very unprofessional and rude. Allegiant as a whole was a very large let down and I shall not fly it again.

This was a 1st and last experience flying with Allegiant Air. Flying out of Ft Wayne beginning with a 2 hour delay and once all boarded and preparing for take off we had to turn around because of a drunk passenger. Passengers had told Allegiant staff before we started boarding about the lady and staff still allowed the drunk passenger to board. Upon returning from our vacation again we encountered another 2 hour delay. Allegiant staff checking our baggage was very rude to several passengers. Customer service lacked in many areas.

Absolutely horrible! They delayed the flights because the pilots didn't have the paperwork correct. So 12 hours later we are sitting at the airport when we are finally allowed to get on then they told us the plane wasn't working correctly. After 16 total hours of waiting we finally took off. The only thing we got was a free one cup of water.

Allegiant Air has become known as the delay airline. Two (2) hour delay leaving St. Petersburg, 45 minute delay leaving Knoxville on my return flight. I have used this airline countless times over the years, and have even recommended it to friends. This was by far my worst experience flying. First they nickel and dime you for everything, including $5.00 to print a boarding pass, if you don’t spend the money to down load their app. The lady at the ticket counter in St. Petersburg was really just rude, the seats are cramped and not really that comfortable.

Flown this airline several times from Clearwater to Des Moines and back. Started using Allegiant 5 years ago when we moved to Florida. In the early days, it was on time, convenient, and seemed to have few mechanical problems. Not so any more. Their increasing habit of nickel and diming their passengers to death is just annoying. Tried to add a carry-on bag and the app wouldn't work so they charged me $50 at the airport. Called customer service, waited 1.5 hours and they would not refund the $50. Next trip to DSM = Southwest.

I usually fly Delta or Southwest. Despite the reviews I thought I would give Allegiant Air a try. Left from Tampa/St Petersburg. Arrived 1.5 hr ahead of time (yes, saw the 2 hr suggestion but always get through bag drop in 30 min). It took 45 mins to wait in line to drop bags. Just in adequate staff. We had to upgrade one of the bags we already paid for. Got through security just fine but the gate agent threatened to close the boarding door on my wife as I finished in security 20 mins before the flight left. We ended up being delayed leaving the gate because of a technical problem with the lavatory. The attendants yelled at several passengers because the did not put their phones away. They still use the old rule that all devices have be off during takeoff and landing. Not so good for kids. The fair was cheep but by the time you pay for bags and seats and show up early enough, just not worth it

I used to fly this airline and always said it was a great little airline. No more. My 2.5 hour trip from St. Pete to Rockford, IL took about 10 hours and two separate aircraft. First plane was brought back to the gate from the taxi way with "mechanical issues". After waiting another 5 hours for a second aircraft, the pilot aborted take off. Ground crews at both airports were very rude - that is if you could even find anyone with an Allegiant name tag, lol! As my final destination was Wisconsin, I chose Allegiant to Rockford to save on driving time once I had arrived. Never again.

I spontaneously bought bargain tickets on Allegiant, then read numerous negative reviews. After reading those, I was very uneasy about flying Allegiant to Florida, especially with two young children. Our non-stop round trip from Columbus to Fort Lauderdale was one of the easiest experiences that I've had with an airline. The price was half of the competition, all flights were on schedule, the planes were clean, and staff were courteous. The plane's seats were not plush, but were more than adequate in size. We will be flying with Allegiant again!

July 22, 2015 Allegiant Air's Flight 548 (LAS-BIL) was delayed 5hrs. Aircraft finally at departure gate A12 and passengers were informed by Gate Agents that boarding would commence as soon as replacement Flight Crew arrived. Passengers stood in boarding line for 1/2 hour when Gate Agents redirected passengers to gate A14, where there was no aircracft. Same gate Agent announced to passengers at gate A10, in line to go to Eugene OR. that their new gate of departure would be A12. Allegiant Air gave the aircraft away and cancelled ultimately cancelled Fight 548. Allegiant Air gave no reasons for cancellation and did not provide commodations or alternate air travel for that date. Fare refunded for that segment.

Plane was delayed because of a mechanical problem, fixed it, took off and had to return to Vegas because of overheating on the engines. We were told there was another plane flying in from Stockton to replace this one at 5pm. Plane from Stockton did not come, we were given $8.00 food voucher, by that time only place open was Burger King. We were told we would be put up in hotels for the night. Our group's hotel was never confirmed in the end we had to find our own hotel and transportation, there was no communication at all, we were just left. We finally got to our hotel around 11pm that night. Next day we were suppose to be on a special flight at 5:10pm and home by 7:45pm. They boarded us late then we had to get back off the plane because there was a fuel leak. We finally took off at 6:30pm - not recommended!

My flight was scheduled to depart at 7.30 am. Now it's 2.15 pm and we're still waiting for the plane, they changed planes because the original had mechanical problems that they didn't realize until after we boarded. The funny thing about all of this is that I took the same flight last fall and was delayed 6 hours because they diverted our flight to a charter. They only reason why I booked a trip with them again is because they gave me travel vouchers. It was not worth it. If you read this, don't book a flight with them or if you do, expect a high probability of delays.

The boarding was delayed by 40 min followed by sitting in the aircraft for almost 2 hours. I booked this flight as I wanted to reach NY early for the July long weekend but by the time the floght started, it was already the time I should have landed. Please don't book by being fooled into the cheaper fares, it is not worth it.

I hear all sorts of complaints with Allegiant Air online and my personal experiences with this airline have all be very positive. Besides getting the best fare, I only end up paying for what I want. All employees I've had contact with have been pleasant, helpful and courteous. No, you don't get a free bag, a free carry-on, a free soda or any other complimentary items. If you want them you pay for it. I'd always been a fan of Southwest, due to their renegade ways in bringing down the cost of flights, but Allegiant has beaten them at their own game. While I'd be willing to put up with some issue for the sort of savings I get from this carrier, but as of this date, I have no complaints with Allegiant Air.

They have great prices , but once you book, you'll find a charge for selecting any seat on the airplane, having any type of baggage with you, and printing your boarding pass at the airport. If you want to actually take advantage of that 75 dollar flight, you must travel in a swim suit with your mobile boarding pass on your smart phone. Why did I continue to fly this airline? Because for a while, it was the only airline that I can find that went to my destination. But it began with 2 hour delays on the flight (they seem to only fly one plane in one route all day so if the first plane is behind, the entire day is lost). Don't expect anyone to be at the counter if you arrived 2 hours before your flight is supposed to leave. You must show up 2 hours before your flight is scheduled to leave because one of their favorite pastimes is making you wait on them. Once you actually board the plane (4 hours later) it's not so bad. The flight attendants are pretty nice.

Customer "service" is the worst. Despite purchasing Allegiant's flight insurance, one must call the airline to make any changes. Wait to speak with a human is routinely over one hour. This low budget airline needs to spend just a few dollars to provide even a minimal level of service. Some ground service personnel are clueless and unprofessional.

We fly Allegiant often. Typically no problems. No frills, which is fine by me. The only issue with Allegiant is with calling customer service. The last time I was on hold for 45 minutes and gave up. Today, I have been on hold for an hour and 15 minutes and counting. I know they want everything self-service on the web. Sometimes getting help from a rep is required - today is one of those days.

The attendants at both airports and on the airplanes were nice and helpful. Very smooth flights on time both ways but we had an issue when my husband booked the flights and had to wait on the phone for around 3 hours before being able to talk to someone to resolve our issue. This is ridiculous. There were 3 of us and because of no customer service on the phone we will probably not fly with Allegiant again - too bad everything else was good.

Stranded 2 families in Sanford. Had to rent cars to get to Clearwater and fly to Harrisburg and rent cars to ABE. Cost of car rentals inflated because a whole flight was cancelled. These were not cheap tickets at $400 per person.

We were delayed four hours on our flight out of Northwest Arkansas for mechanical issues. On our return flight, we were told we would be delayed for 30 minutes because our flight attendants hadn't made it from California. About an hour later, we were told there was going to be another delay due to the cabin temperature being 100 degrees. They were needing to try to cool it down. It was so hot when we finally boarded, and it was about 35 minutes on the tarmac. We then are excited to finally land at XNA, and they tell us they are very sorry another plane is at the unloading bridge. It will be a few more minutes. Ten minutes later, they tell us there is another plane in front of us, and it will be another hour sitting on the plane as it quickly starts heating up again.

Today is 6/28/15. My flight was to leave at 1:30pm. At 12:50 I got a courtesy notification that my flight is delayed and would now leave at 6pm. It also said flight time is not certain. Now I can't reach their call center. And it may take more than 1 hour to get an agent to pick your call. So I booked my entire round trip from another reliable brand to fly out today. It sure is a very costly lesson to learn.

Three hour delay from Pittsburgh. 1.5 hour delay returning home. Staff were not very friendly. The low fare is a farce as there are so many add on charges for things that we paid more for our flight then friends who flew JetBlue during the same period and arrived on time both ways with free carry on, free drinks and snacks and TV.

Flight cancelled due to mechanical issues. Passengers waited on plane an hour, then deboarded and were not told anything about the flight for another hour when told it was cancelled. Told something would show up in email. At the time no alternative flight. Later that night after alternative plans and an email appeared that told of a replacement flight the next afternoon. Most had made alternative arrangements since Allegiant did not usually fly on Saturday from Indianapolis. Told to call customer service for refund. Hold time greater than two hours. Took a full day of multiple attempts to get through. Very poor effort at informing consumers, very poor customer service. Will not fly again, saving $30 is not worth 2 days of hassle.

Departure and arrival times seem optional and unreliable. I fly frequently, but this was my first my last Allegiant flight. I literally spent more time, both going and returning waiting out the delays than I did actually flying. This airline is perversely committed to making the passengers rue the day they opted to fly Allegiant.

Our flight had been delayed 4 hours due to mechanical problems, the staff was wonderful - helpful and friendly. The airline supplied pizza and soda or water. Everyone on the plane seemed relaxed and understood the staff were all working hard and doing their best.

Good news for anyone who wants to gamble. You don't have to go to Las Vegas to gamble. Just buy a ticket on Allegiant Air. They may or may not get you to the destination. And they may or may not do it in a timely manner. And just like Vegas, if you lose your bet, Allegiant does not want to hear any complaints. Was scheduled to fly from Knoxville to Fort Lauderdale for a weekend. 24 hours before my flight was to depart, I got notification that it was delayed. Then 2 hours after the original departure time, it was delayed until the next day. I spent hours on hold trying to speak with customer service. I sent emails to their contact us email. The website says they will get back to you within 24 to 48 hours. My weekend has come and gone, still no contact. There is absolutely no expense wasted on customer service. There is absolutely no regard the customer.

Low base fare, but be prepared to pay for a 3% credit card surcharge, $34 for your choice of individual seats among a limited range, $5 for a single boarding pass, $35 for each checked bag, $50 for each bag being over-weight (no inspection seal on scales). After 5 hour flight to Hawaii, we had to wait 35 minutes on the runway because of mismanagement concerning available gates to unload. We missed our connecting flight. Caution, schedule at least 2 hours for transfers in Honolulu. The airport is a joke. Good reliable aircraft, but you cannot get a cup of water for less than $2, on a credit card. Snack food only, so bring a peanut butter sandwich. Seats do not recline.

I arrived at the airport 2 hrs early to find out the flight was cancelled with only a 2 hr notice. They put us up for the night in an awful motel. While at the motel other people that missed the flight informed me that some people took the later flight, and there was a flight going out at 10am. So I went back to the motel and waited 2 hrs to talk with someone about the 10am flight instead of the 8pm. Many other people had to go to other airports that night to keep from missing cruises, etc. The flight on the way back was 2 hrs late to top it off. So, the price was good if you have time to burn, but I will not be using this airline again, since it cost me more money to miss the seminar, not to mention the aggravation!

Allegiant Air is a discount airline and as such all extras will cost extra to keep the ticket price low. So if you can travel with just a small back pack sized carry on you won't pay for bags but otherwise any larger size bag is going to cost extra. Drinks and snacks on the plane will cost extra, but you can bring your own snacks for free of course if you think ahead. Seats are not as comfortable as a United or larger carrier, they don't recline and they aren't as cushy. But the upside is that my flight was a direct flight and the price was super low. I think it was $65 one way or something ridiculous like that, not even on sale. Staff were friendly, and I had no issues whatsoever.

I will never fly Allegiant again. They don't have a customer service desk and will never refund your ticket. They delayed our flight over 5 hours and the most they gave us was a $50 voucher for another Allegiant flight and $8 meal voucher which is hardly enough for a meal at an airport. Don't be fooled by their cheap tickets, they will charge you for everything else!

My husband flew out of Indianapolis, delayed 4 hours on June 1st. Coming home today (June 13th) from Punta Gorda, the exact same thing. Because of plane issues. Absolutely ridiculous.

We fly from KY to FL frequently on Allegiant because the fares are low. However, be prepared for virtually 100% of your flights to depart and arrive late, sometimes an hour or more. Also, if you have to change your itinerary, forget it. Just throw away your ticket since you can not make any changes, even for a fee online. We have waited on hold for hours trying to connect on the phone to a customer service agent only to be disconnected when their automated system tried to connect us to a representative. This happened multiple times. So if a Greyhound bus with wings with no service in the air on on the ground works for you, then Allegiant is your airline. Checking in with luggage is a hour long ordeal as well. The prices w/o extras or luggage are compelling and the experience then is bearable.

Allegiant Air is definitely cheap. My husband's plane was delayed on his way to LAX and again on his way home. On his way home, it was because they had no co-pilot. As I write this review, we are still not sure that he will make it home today or how he will make it home at all. He may need to buy a ticket on another airline.

My husband and I frequently fly from Chattanooga to Florida. We have always viewed the value as very high for what you pay. We would pay at least double for a Delta flight to the same locations. We have only had one flight ever delayed and it was only for an hour. Considering that on any other airline, we would have a layover of at least this long, it has never deterred us. We always choose to pay for our seats close to the front and have never had an issue with the checked bag fees. As long as the item you bring with you will fit in under the seat in front of you, you can consider this item a personal item instead of a carry on. We have always managed to have our backpacks with us without any additional fees by putting them under the seat in front of us instead of in the overhead bins. For half price flights to Florida, the value is great! We have never had a real complaint and are planning on taking another flight with them this fall.

First trip was on May 2, 2015 from Punta Gorda to Pittsburgh. My wife and I paid for seat assignments that were not necessary as the plane was half full. Contrary to a lot of reviews, our experience was fine. The Allegiant representative in Punta Gorda was very friendly and set the pace for the rest of the trip. We have booked two more trips to Punta Gorda and hope we don't have the bad experiences that others have had.

Flight 811 5/28/15 AVL to TPA. Cheapest and worst airline in the skies. So you truly get what you pay for. Planes are seldom on time and when late are very late as in 2-5 hours late. When planes are late staff seldom (close to never) provide a timely or truthful explanation for the delay. No question that Allegiant is cheap. Cheap all around.

Flew with Allegiant to Maui. We left Bellingham 4 hours late so I missed my connection. Cost me a night in a hotel two taxi rides and the cost of another flight to Kona on the Big Island. I have never sat in a seat so cramped. I am only 6'2 but my knees were nearly above the seat in front of me. Luckily no one sat beside me and I was able to swing off to the side. Yes the flight was very cheap. It was not worth it. Alaska would have been nearly $200 cheaper with all the other costs I endured. Have not flown with them again nor would I recommend them.

Initially I was very impressed with the seat quality and aircraft. The flight attendants on my flight from Colorado Springs to Las Vegas Friday May 22nd were however extremely and unnecessarily rude. They instructed everyone to turn off their phones and I complied but left my noise-canceling earphones in because research shows decibel range while on an aircraft has been proved to cause hearing damage. She came over to me and said extremely rudely "Are you coming to Las Vegas with us?" I replied "yes?" She said "Then you need to turn off your phone right now!" I showed her that it had already been turned off. Even more rudely and insultingly she said "Take out your earbuds now!" I stated "they are noise-canceling and that's why I have them in." She said "I don't care you need to take them out." I was amazed at her lack of tact and insulting way of speaking to clients. I will gladly pay an extra two hundred dollars to fly on an airline where customer service is valued. It starts the vacation off with a terrible taste in your mouth.

Flew from Las Vegas to Cincinnati on May 14. Flight took off and landed on time. All employees were friendly professional and helpful. The flight was comfortable. I paid extra to choose my seat and check my bag and both were worth it. Even with the extra charges it cost more that $200 less than Delta. I will definitely fly Allegiant in the future.

Flight 755 from New Orleans (MSY) to Indianapolis (IND) on May 8. For fear of delayed flights we only took Allegiant home from New Orleans to Indy because a delayed flight would negatively affect us less in that case. I'm sure in part we were just lucky with our plane customer service and such - our plane was fabulous. The seats were very comfortable. There was so much leg room. Our flight was on time to leave and land. The employees were a little disengaged but not rude. It wasn't an issue or a benefit. The only hiccup was the flight attendant who told us immediately that some seats including ours were getting some dripping and mist from some sort of condensation overhead. She moved us up 12 rows to avoid it. We were lucky that the plane was only 40-50% full so we had three seats to share between the two of us. Per sitting together I'm sure the less-than-full flight helped but we checked in right at the 24 hours prior mark which I hoped would better ensure us sitting together. I have no doubt anyone on the flight could've switched seats to be together in they wanted - perhaps flight attendants are kinder to do that than in-airport staff who don't want to make things hard on the inner staff? Tips: 1) Read all FAQ and prices. 2) Check in as early as possible. 3) Go in expecting potential delays and such. Will continue to use them.

5/3/15 flight 603. 5/9/15 flight 602. I have flown Allegiant a few times and they continue to amaze me with how poorly they run this airline. Customer service representatives seem to almost enjoy making your life more difficult. Every plane that I have flown has been extremely filthy as they try to save costs by not using a cleaning service. On the topic of costs they charge you for everything. Printing boarding passes at the airport choosing a seat inflight refreshments and even your carry-on luggage all cost extra. The weight limit on checked luggage is 40 lbs vs the standard 50 lbs the rest of the industry uses. When you add up all the costs it is no cheaper to fly this "budget" airline than it is to fly with a more reputable company. Buyer beware!

Overall our experience flying Allegiant was pleasant and as expected (flew from PIA to PIE). They are very particular and charge for every "extra" along the way but to be able to take my family on a direct flight from our local airport at such a low cost is worth any perceived hassle. Flight out was delayed by about 30 minutes return flight arrived early. We were traveling as a party of 6 (including 1 lap child) and were able to get seats together on both flights even though we had not paid for assigned seats in advance. Not sure if this was because the flight was not full or if we just lucked out. I had to check in at the airport with our infant so got a paper ticket there but needed to check in the rest of the group using their app to avoid the $5 ticket fee. The app had assigned seats all together when we checked in. Unfortunately on the way back we were running late to the airport and they close the online check-ins 60 minutes before departure so we were forced to pay the $5 fee for the additional tickets (the agent gave us all seats together without us even asking). We choose to take two checked bags and each had a personal item. I was surprised by the very small dimensions for the personal items they didn't seem to be monitoring closely the size of these at our airports but I wasn't wanting to be caught with a surprise carry-on fee so we made sure our luggage fit within the size limitations. We did get caught on the way back with one overweight bag but they gave us an opportunity to move things into our personal items to avoid the extra weight fee. Total cost for 5 round-trip airfare tickets with 2 checked bags was

We flew round-trip Grand Rapids to Orlando. Never again. We knew prior to booking that we would need to pack light because of the baggage policy. We packed together (my husband and I) and checked one bag. We downloaded the app to our phones so we didn't have to pay for the boarding passes. We checked in and paid for luggage before hand to avoid any extra fee for that too. What we didn't expect was to purposely have our seats separated since we did not 'purchase' seats beforehand. You would think that when a husband and wife book 2 plane tickets together at the same time that they would put these two seats together. Big parties sure I can understand why they couldn't all be seated together but two people? Come on. Leaving Grand Rapids the man at the counter rolled his eyes and muttered the seats numbers and letters and that was it. Changed our seats to be together since there was room on the plane which is only fair. The lady at the Orlando ticket counter was a completely different story. She was rude and disrespectful. She insisted that there was no reason we should have to sit together if we didn't have children with us laughed when I told her she was being rude and refused to change our seats even though there was room on the plane to do so. She kept saying this was the policy and no seats were to be given for free. We paid for 2 seats on a plane we didn't want any specific seats we just merely wanted to sit together since we were going on a kid-less vacation and wanted to enjoy our time together. If there are 2 seats together that are open why couldn't we move to them without being charged? The nickel and diming for the baggage fine I get it. Purposely putting 2 passengers separate because you want more money out of them even when there is vacant seats? Distasteful. The flight attendants were less than helpful didn't look too thrilled to be working here either. The ride back to Grand Rapids left a terrible taste in my mouth and now Allegiant has lost me as a customer.

Allegiant airline was exactly what I thought it would be - a cheap direct flight no frills but efficiently and effectively got me from point A to point B. I was very worried having read all the reviews but most people only come to sights like this when they have negative things to say but I can't say anything extremely negative - sure the seats didn't recline and weren't very comfortable and I wasn't given free snacks/drinks but I knew this going in. Will definitely fly Allegiant again! Great value.

April 2015 - South Bend Indiana to Punta Gorda FL. The extra charges are absolutely ridiculous - we pay for our seats for our carry-ons to take it inside the plane extra 100$ if we want a carry-on to be checked we pay extra charges if we pay with credit card we pay even for a printed boarding pass. All these services are free on major airlines. And then the flights are very frequently very late. Our flight was 5 hours late. Awful service the worst airline. They advertise the lowest prices but all the extra charges added up to a final ticket more expensive than Delta and it's not worth it anymore. Also be aware that if you reserve rental cars through Allegiant when you pick-up the car you will pay all the taxes that have not been added to your ticket and these are substantial. I will not fly Allegiant again and I wouldn't recommend it.

Allegiant Air forced my wife to pay twice for her bag or wouldn't let her on the flight. Returning from Vegas to Vancouver April 27th and had prepaid for carry-on bags. As we were boarding the gate agent said her standard size bag was too big it is the exact dimensions allowed on their website. She has used the same bag twice before and never an issue we also measured with a tape just to confirm before we left. The agent demanded US$50 additional for the check bag fee after already having paid US$25 for carry-on and then once she got her card charged let her take the bag on as carry-on and put it in the overhead bin same place it was on all other flights. We watched dozens of passengers with the same size or larger bag board without a word one had a stuffed duffle bag over 3' long double the allowable length not a word. We will never fly them again. Once you factor in all of the additional fees this discount airline is a total rip-off. Do yourself a favour and fly with a reputable airline not Allegiant Air.

Syracuse to Fort Lauderdale 4/17/15. Fort Lauderdale to Syracuse 4/20/15. Both flights delayed about 40 minutes but was probably due to congestion on runway in fort Lauderdale which delayed arrival in Syracuse. Bought seats 3 months earlier because it was getting old having to drive to Buffalo to get a direct flight. Read their instructions carefully so we knew to check one large piece of luggage and 2 personal items to stow under seat. Paid for two seats in aisle's 10 (flight to Ft Lauderdale) two seats in aisle 11 on return flight. Also paid a little extra for my window seat. All add on fees are stated clearly when you book the flight. Since we booked 3 months in advance and it was not a special holiday weekend we got a good price. With travel insurance the total cost for 2 round trip tickets was $540. The planes may be older but the one we flew was recently refurbished. It is spartan and if the flight was longer my back and bad hip would have paid the price. The leg room is fine (I'm 5'6) and the seats are large enough. They could use a bit more cushioning so maybe next time I bring a cushion. The seats do not recline which is a negative unless the person in front of you would have caused a problem if he or she wanted to. The staff was friendly but you can only buy beverages (no coffee) or calorie galore little snacks (purchase by credit card only) for a modest cost. Bring on board your own food and the problem is solved. They deliver what they advertise. A modest cost direct flight. You won't get stuck with a connecting flight or have to drive to a city with a direct flight. There are no surprises if you read the material. Is a free carry on item cheaper when the total cost is higher. Obviously my opinion would be altered if the delays are endemic and since the planes are old I can imagine the frustration of sitting at an airport for hours awaiting a replacement to arrive. Other interesting titbits. They load the plane from front to back and they keep the boarding pass at the gate (so remember your seat assignment). I was pleased overall. If I want more comfort a different airline might be in order. After all Buffalo is a nice city to visit and fly in and out of (if the thruway is open).

Flight staff were standoffish. Flight 990 PGD-IND and flight 991 IND-PGD. The air was blowing in around the oxygen panel to the point that we had to be moved mid flight to another seat. Even though we were delayed 2 hours the sign at either airport never read anything but on time. The driver on the other end had no idea we were going to be two hours late. Had to board the plane from the stairs at the back of the plane! The plane was so cold coming home you could have kept meat frozen. The Air nozzle was broken and couldn't be turned off. Plane was full nothing could be done. I finally shoved a piece of paper in it to deflect the cold air. The captain spoke so fast that he couldn't be understood. Will I fly with them again - no.

After reading some reviews I was a little sceptical seeing how this was my first time using Allegiant Air. The plane departed from Knoxville TN on time and landed in Orlando on time. I looked up bag information online before the flight and there were no surprises as some reviews had mentioned. There were snacks on the plane for sale and the staff was courteous and helpful. The seats on the plane were comfortable as an economy airplane seat can be expected. This is the perfect airline for anyone traveling light or just looking for the best price. Will definitely plan to use Allegiant again in the future.

Leaving Cedar Rapids Iowa going to Las Vegas. Plane issues forced a change of planes and a two hour delay. Airline changed the gate number at the last minute. As we pushed back from the gate I got a text message that the flight was delayed 1 hour. Why did they bother boarding us if there was a problem? We are told that because temp was 90 degrees it was too hot for this type of plane to take off. This is a common condition in Las Vegas. Why on earth does this company even have this type of plane here if it isn't suitable? We were then told that we must remain on the plane 20 minutes. If the plane can't take off why were we still on it? We are then told we were waiting for paperwork. Another "plane delayed text". After 2 hours and 10 minutes we were unloaded while a different plane was prepared. We were boarded onto an identical aircraft then we were told that the plane could indeed take off. After 7.5 hours we were finally in Iowa.

I set out to fly on Allegiant Air because I thought it would be a good deal and time saving since my family lived in Northern Maine and I live in Florida. First off I'd like to say that when you add up everything extra you have to pay for on this flight you really aren't saving that much. The plane I flew on was old and uncomfortable none of the seats would recline at all and the seat I paid extra for didn't have extra legroom compared to other airlines normal seating so I can't imagine how little room you got on the rest of the plane. During the flight you have to pay even for water. On my way back my flight was delayed 3 hours which is not enough alone to really upset me but when asked what was going to happen if they couldn't find a replacement plane they informed us that we would have to wait till tomorrow and absolutely refused to try and put us on other airline's flights nor did they even say they were sorry. As far as I'm concerned paying a little more is worth it to know that I'll fly on an airline that will get me to where I need to go!

We are frequent flyers in the US as well as Europe. Last time we travelled with Allegiant was horrible. The staff was rude we needed water and they didn't offer us any they seated us separately even though we booked our tickets months before and they had many empty seats to seat us together but they refused to. They also try to charge everyone for even 1 extra pound of luggage weight and they make you actually take a shoe off your suitcase and place it in your hand luggage to make the weight exact. They also tried to charge us for our carry on a normal size carry on that we take on every airline and never had any issue. Staff on the ground and on the plane were so rude. We will never fly with them again.

I've been flying Allegiant for years now between Ft. Lauderdale and Knoxville TN. No delays in the last year so I'm pleased (lucky!). The trip last week was my first on the different plane and I just hate the new seats. Hard and too straight my back was so achy I couldn't wait to arrive. I don't suffer back pains so I know the seats were the culprit. It's bad enough that they're so narrow but now they're like a board. It's not a long flight but must they make the ride so unpleasant? Don't they know how to make seats a little more comfortable?

Flew from Honolulu Hawaii to Las Vegas last night on flight 1050 with 13 family members. Flight was delayed 5 hours due to maintenance. I understand things happen beyond the airlines control. After sitting in the airport for 5 hours we board and find out no complimentary anything - not even water. Again totally fine. But when I am paying full price for food and drinks and the flight attendant assisting is beyond disrespectful to not only me but other people on the flight making comments like "didn't the snack cart just come around?" to a guy who was in the bathroom and missed it. Was extremely disappointed in the customer service I thought they were just rude to me. When someone is paying for over priced food and drinks after sitting in the airport not knowing if we are even going to be able to fly today. At least show some customer service.

Round trip flight to Clearwater FL. Both flights delayed over 3 hours. There was no apology no offer of a free beverage. At the flight end we were asked to align our seat belts and pick up other peoples trash. With all their up charges and fees our trip would have quicker and less expensive with a major airline with 1 stop. Not worth the hassle.

The flight from Grand Rapids to St. Pete's was our first and our last with Allegiant. On our way down to Florida our flight was delayed 3 hours with no explanation other than "mechanical issues". When we arrived at our gate there were two cases of (warm) pop and one case of (warm) water. When we asked the gate agent when the incoming plane would be arriving he told us 30 minutes. Much to everybody's surprise there was a plane at the gate 5 minutes later. Upon boarding the plane our flight attendants showed their true colors and lack of professionalism of Allegiant Airline. They made light of the life preserver located under the seat in the event that "the flight turns into a cruise". That is not only an extremely unprofessional comment but it certainly did not sit well with an already anxious flyer. For our returning trip we arrived two hours ahead of our scheduled departure as instructed. When we attempted to check our bag we were kicked out of line along with everyone else on our flight because Allegiant could not "handle" us at that time. We waited another half hour before being allowed to re-enter the line to check our single bag. We hoped that was the worst we would have to deal with that day but sadly we were wrong. After boarding the aircraft we proceeded to sit on it for an hour and a half with no idea what was going on. Finally we were told that we would have answers within the next 5 minutes as to what the situation was and we didn't. We deboarded the plane and sat in the airport for an additional 2 hours. When I asked the gate agent what was going on I was told they didn't know and there was nobody that I could speak with to find out. I will never fly Allegiant again. Although they may appear to offer customers a deal the headache they inflict is not worth it. I strongly urge anyone considering to fly with them to reconsider.

My wife and I arrived two hours early to check in. Just before boarding time we were informed the flight was late. The flight was delayed three hours in good weather. After boarding and waiting to take off we accelerated down the run way and came to a screeching halt. The plane was not fit to fly and we were returned to the terminal. At this point it was mass confusion people were standing in lines with no instruction or guidance. We finally managed to get our luggage back but unable to contact Allegiant about anything else.

We flew from Toledo OH to St Pete/Clearwater this past week. At both airports we were treated courteously and efficiently. We downloaded the Allegiant app and so downloaded our boarding passes for free and with no waste of paper. Perfect. Our flight was short so it didn't matter to us that the seats did not recline. In fact space was tight and reclining seats would have likely caused some conflict. The seats were comfortable but again I wasn't travelling far. We packed our own snacks (cheaper and much healthier) and brought our own drinks on board. No inflight entertainment but a small inconvenience given our cheap our flights were. Love that Allegiant flies into smaller airports as it makes the whole process easier. Very pleased overall and would book with them again.

There is a reason they only offer flights that no one else does. They have more hidden fees than any airline I have ever used by about triple. You pay outrageous bag fees fees to choose a seat fees for in-flight snacks fees for boarding passes fees for a carry on. Make sure you don't take full size luggage or anything but clothing or you will be over the weight limit. Overall flying with Allegiant was the worst flight experience of my life. No inflight entertainment or even the option to purchase it.

Boarded the plane and were deplaned due to mechanical issues in Phoenix/Mesa. Over 4 hours to fly in a replacement plane from Vegas an hour or less flight. Purchased trip insurance for flexibility tried to call their Vegas customer service number 4 times left on hold for anywhere from 45 minutes to over an hour each time I tried never did get through. Yes they will try to nickle and dime you on everything and no more free parking at Gateway hub. Last time using Allegiant.

I could go on and on about late flights and horrible experiences with Allegiant Air. I have flown approx 6 times with them in the last 12 months and 10 out of 12 segments have been late. I understand a few mins but I'm usually talking 30 mins to 2 hrs. I'm sitting in Punta Gorda as I type this at 2.44 pm for a 3.05 departure the board says we are "on time" ( but it always does) however there isn't a plane anywhere in sight on the tarmac. All us passengers are sitting around telling stories of our past experiences with this 3rd world airline and we keep wondering why we do it. There comes a point when the $100-$200 savings isn't worth the savings when u waste an entire in sitting in an airport. Never Allegiant Air Southwest I'm coming back to you on my next trip in 4 weeks.

Mar 1 2015 Niagara Falls to Punta Gorda. Text received after arrival at airport (ie 1 hr in advance) that there was a 2 hr flight delay then a further delay and by 10.30 pm they cancelled the flight. No food offered (some pop but you had to go looking for it the certainly did not tell you). Did put us up in the Super 8 for the night. Flight rescheduled for 1.30 the next day got off the ground around 4.00. We had also prepaid for a car for the original time booked but lost a full day. Return flight March 5th also received notification of 3 hr delay after checking in at airport this flight was ultimately 4.5 hrs delayed - no reason given no food or beverages offered. I do not mind discount I understand prepaying for luggage etc (although not even free water onboard is inhumane) and am a frequent flyer but the service or lack thereof with this airline is beyond deplorable.

It is worth booking with Allegiant only if you book early for the best possible deal and do your homework. I did not do the former but was glad I did the latter (which if you're reading this you are also doing.) Pack light or the charges add up. Bring food and fill a beverage container after security or the charges add up. Print your boarding pass before heading to the airport yup more charges. Finally keep your expectations in check. This airline is a means from A to B not a 'travel experience' on which to build memories. There's no in-flight entertainment or free food. Best for relatively short trips that do not require frequent washroom use. Oh and contrary to many reviews here I found the crew to be attentive good-natured and even humorous.

We just flew out of Niagara Falls. We are Canadian and saved a lot of money by driving the extra hour or so our only snag was an ice storm we had to drive through. Long story short we sat in the airport all night waiting for our flight to arrive from Sandford after they couldn't land because of poor weather conditions we were all shipped to a local hotel where we stayed at no charge. The next morning we were all given an $8 food voucher and a $100 credit. The airport was small the people were friendly especially the flight attendants to and from Sandford! I will definitely be flying with Allegiant Air again!

On March 5th we traveled to Las Vegas. Assigned separate seats even though we bought tickets together - not good. Accept credit card only to purchase items onboard - not good. On the way back from Las Vegas to McAllen we encountered weather problems and had to land in Laredo. We land in Laredo and were told we had to stay in Laredo overnight due to bad weather. Allegiant did not provide nor offered any assistance. If we wanted to drive back to McAllen it would be at our own expense.

We have flown with Allegiant before and found it not too bad. We recently flew to Sanford FL February 28 to March 10 and I have to say I will think long and hard before flying with them again. I can understand charging for seat changes if they put you at the back and you want to be at the front - but when you book as a couple and want to fly as a couple (husband and wife - same last names) and they don't even sit you together - I have issues. They put you all over the plane so you have to pay the extra fee to sit together. There was a vacant seat beside my husband on the flight. Also you have to pay for boarding passes now. I have to say the flights are not filled like they use to be and I can see why.

My sister-in-law flew back to Plattsburgh from Punta Gorda on Allegiant after a week-long visit. The first thing she said when she called after arriving in Plattsburgh was that the airplane was filthy. There were crumbs on her seat and the bathroom smelt awful and was dirty. A totally terrible experience especially after paying over $400 for her ticket and an additional $20 for a carryon that she was told was too big for the overhead. Never a problem on other airlines. They also had the nerve to charge her $5.00 for printing her boarding pass at the airport.

I booked a flight to Ft Lauderdale to visit family from Feb 23 to March. I only booked the flight due to lower costs and non stop flight. Sadly the service was not good. It took almost 2 hours to leave Syracuse airport. This was not due to any weather issues. Not sure what the reason was? Service on the flight was terrible and individuals were young and unprofessional. Return flight we waited at Ft Lauderdale for over 2 hours to have the flight cancelled due to inexperienced pilots wrong scheduling? What? They were rude and the pilots that were scheduled were rude as well. They were joking and laughing about incident. The gate employees told us to go to the ticket counter for a hotel voucher. However no rental food or shuttle vouchers! The refund for the cancel was $100 per ticket. We waited in line for an hour before anyone showed up.

Our first time trying Allegiant and our last. The aircraft itself had to be older than me - and I'm 37. Then there were issues with the gate agents "miscounting" the number of individuals on the plane. They made several passes through the cabin and came up with a different number each time. Next comes the maintenance issues and delays. We were initially delayed because of maintenance issues on the aircraft. Something to do with the de- icing system and another to do with the fuel calculations? Which made no sense. We were initially delayed for an hour that turned to 1.5 hrs after we need to wait on updated flight documents to make its way back to the plane. The flight itself -- I've never been more tense on a flight than this one. I could go on about the nickel and diming - baggage fees (and then more of an up charge if you do it at the airport) baggage weight limits below industry standard fee to print a boarding pass charges for any drink or snack on the plane etc. I'm surprised we didn't need to swipe our credit card to use the restroom on the plane! We were traveling with 8 people in total not one of those 8 people will travel with this airline again.

To say that this is an economy airline does not really label the airline properly. This is amateur hour. I am sure that they have some terrific flight attendants. I sadly did not get to meet any of them. Be warned none of the seats in the plane recline. Like many airlines now they charge for bags. Unlike any airlines that I know they limit the weight to 40 lbs. not 50 lbs. If a bag is 41 lbs. they charge for a full extra bag (if you have a 41 lbs. bag it costs $100). They charge for water. Our flight was delayed because they had not calculated the fuel requirement correctly and had to send 4 flight attendants and 2 ground crew up and down the aisle again and again counting the passengers. Unlike any other airline I have used one is required to turn all electronic devices off. Airplane mode is not acceptable. Unlike any other airline that I have used no one is allowed to use any form of electronic device during take off and landings. While that was common place 10 years ago that has been proven to be unnecessary on every other airline. The planes are old and well worn. I had never used Allegiant before this past weekend and will never use them again. I did not save that much money to make it worth while. Extremely disappointed.

Flew from Allentown PA to St. Petersburg Int Airport Fla. on 1/31/2015 returned from St. Petersburg Fla to Allentown PA on 2/27/2015. Both flights going and returning were two hours late not a good thing! My wife and I were totally surprised how we were charged for everything from boarding passes to seats luggage food and beverage on the flights. The extra costs made flying with Allegiant not so cheap!

I have flown Allegiant for 5 years lately they have cheapened everything up cut out flights from the airport they used to serve charging for everything they can think of and in the last 6 months 3 out of 4 of my flights have been delayed several times one was 4 1/2 hours without so much as an I'm sorry! I will be using someone else from here on.

Indianapolis to New Orleans 2-12 flight #755 2-19 flight 754. I fly a lot. This is truly the worst airline I have flown with. The only plus is that it was not stop. Both flights were delayed. Minuscule personal items one per person. There is a fee for a carry on and the small dimensions must include the wheels handle zipper luggage tag and anything else protruding from it!

Feb 20 2015 from Punta Gorda Fl. to South Bend IN. I have emphysema and spinal stenosis and need a wheelchair to get through security and to the plane. I can walk certain distances but not as far as through airports and to planes. My friends drove me to the airport but had to get a wheelchair for me because they had no one to do it for me. Then they did not have anyone to push me through security and to the gate so my friend had to get a pass to push me through all that. At the gate an older man with a cane came over beside me and there were some wheelchairs sitting there so he got one to sit in and asked me if I knew why there was no help for us. Usually handicapped people are boarded first along with people with children and first class passengers. This did not happen with Allegiant Air. They boarded a long line of what seemed to be a lot of first class passengers and I don't know who else before the actually asked the older gentlemen if we needed help to the plane. They finally pushed us to the plane. My assigned seat was in the second row so I don't know where the so-called first class people were sitting. The biggest insult came after landing in South Bend IN. They announced that people waiting for wheelchairs were to remain on the plane until all other passengers were gone. I was surprised to see several wheelchairs sitting just outside the plane door but no people to push them. Finally someone came and pushed me into the airport. Another point against Allegiant Air is when I tried to print my boarding pass it wouldn't let me. This is usually because I have to carry a POC (oxygen concentrator) to use on board. I printed the page telling me this because they charge $5.00 if your boarding pass has to be printed at the airport. Foolishly I thought since I showed them I couldn't print my boarding pass they wouldn't charge me $5.00 but they did without telling me. It just showed up on my credit card. The two women at the ticket counter were unfriendly and at times downright rude. The attitude was this is the way it is so take it or leave it. It is not an airline I will ever fly again.

Planes going and leaving were delayed because of issues with their planes. The fleet is very old had no inflight entertainment offered nothing to guest without requiring money and the experience left an overall bad taste in your mouth. If you fly with them download and register boarding passes and luggage early or you'll pay dearly for it. I won't fly with them again. Welcome to Indianapolis.

February 20/15. Just returned home from a RT flight and package from Niagara to Fort Myers. I had read a lot of reviews regarding this airlines. It made me nervous. But our experience was great. If you do your homework before hand you won't be surprised with a lot of extras and confusion. I would definitely fly this airline again. They were slightly late returning home (20 min). This was it unusual for any other airlines we have flown. The luggage arrived on the carousel quickly and without incident. The check in at Niagara was quick and easy. The same couldn't be said about Punta Gourda. We were there in plenty of time but soon became fearful of missing our flight. We didn't but it was close. Both check-in and security were backed up severely. The staff on the plane were great. There was a medical emergency on the plane and they handled it well and kept their cool. All in all the whole experience was every bit as good as any Air Canada flight I've been on. Only complaint would be that they charge for water. Took my own on the returning flight!

We flew Cedar Rapids IA. to Mesa AZ. Flight was only 15 min. late. Seating very cramped and uncomfortable. No problems with personnel.. We had to change reservations. Went online and were given a number to call. Waited 45 min. to get to talk to anyone. No problem once we got through. We had to cancel our return trip. Again waited 45 minutes to talk to anyone. We cancelled two months before scheduled flight and was told we could only receive a voucher for another flight. The voucher was good for 12 months but they dated it from Aug. 2014 . The flight was for April 2015. This made the voucher useless to us. All in all the lower fare was not worth the hassle.

We flew from Youngstown Ohio to Punta Gorda Florida and back a week later. While the flight down was delayed about 1.5 hours they did text me to inform me of the delay. I was very pleased that on the return flight I was able to gate check a guitar I bought in Florida. They loaded it last from the jetway and it arrived unharmed. Musicians often struggle with instruments so I applaud Alligiant for making it easy for me. Plus both flights were smooth and uneventful. Will complain that the seats do not have the pocket that most airline seats have to store stuff and Allegiant charges for everything they possibly can. Most airlines charge for seats bags etc but Allegiant takes it to a high art. I will fly them again for the convenience.