Allegiant Air

I flew last month and the experience was not pleasant. The flight from St. Petersburg/Clearwater FL to Greenville SC was scheduled to leave at 9am. The evening prior to our departure we received an electronic communication of the flight being delayed to 1pm. I was appreciative of the communication until I showed up to the airport only to find that the flight was delayed again until 3.30. This time I received no communication and the board at the airport as well as their website still showed a 1.00 departure time. As if that wasn't enough after paying for a seat assignment they could not honor it due to using a different plane. So it became open seating. Unfortunately it appears from their rude demeanour the ground staff do not care about their customers. The only bright spot was the flight crew! They were very good to passengers! All in all I may have to fly from a different airport in the future which is sad because I frequent this area and prefer the regional airport but if Allegiant cannot be more dependable then I will fly an airline that cares about my business.

Fly from MDT to Orlando/Sanford. Check in was a little rough due to no one delegating which line was the line for people who already checked in vs people just arriving and not checked in ahead of time. Flight left on time. Seats weren't anything special but it's an airplane not your living room sofa. Flight attendants were helpful and nice. The airline is a discount airline so you're going to get charge for the "frills". You get a discounted ticket but you're going to end up paying for the extra stuff right down to the seating and bags. Our flight back to MDT was delayed 2 hours but the weather was bad that day with snow up North and thunderstorms down South. Not much anyone could do with that setback. All in all I'd use them again and even suggest it to people I know could handle it.

Flew back from Mesa on one of their newer larger planes. The seats were the most crowded and most uncomfortable I have endured! In theory Allegiant is convenient and affordable but the reality is that they nickle and dime you to death miss scheduled times on a regular basis and now abuse and insult their passengers with terrible seating!

Allegiant is a budget airline and the old saying that you get what you pay for applies. We were delayed 2 days and they made us sit in the airport for hours before finally cancelling and only send an email to tell you the rescheduling time. They also don't tell you that email is how you will be notified. The flight attendants chew gum when serving people which looks highly unprofessional. When you try to call to rebook you can expect a long hold. I found some of the agents to be very helpful and others not. It would have to be a pretty huge saving for me to pick this airline again.

Ft. Lauderdale FL. to Greenville SC. and back. Both flights on time. Crew professional and information from flight deck twice during flight. Clean aircraft. Would fly again and would recommend Allegiant Air.

Flew this airline for the first time Feb 13th from Clearwater FL. Flight was delayed 1 hour and we were notified the night before. The flight coming home was a different experience. Flight was delayed 3 hours got the notification 2 hours after the first delay we had to be at the airport at 6am for original flight. The airline had to change their aircraft due to mechanical difficulty. My daughter is flying to SC in March because she is in a wedding the following day already got notification her flight is delay 5 hours can't take the chance for anymore delays.

My wife and I were supposed to fly from Asheville NC to Fort Lauderdale on Feb 14 for our first cruise which was to leave on the 15th. Allegiant delayed the flight until 8.30pm then cancelled the flight. The next flight was rescheduled for Saturday 16th February one day after our ship left port! We had to drive our car 12 hours to Fort Lauderdale to make our cruise which we did! Our drive back was uneventful allowed us to overnight in Savannah GA thank goodness because the return flight to Asheville was delayed we made it back home before the plane did! Fly Allegiant at your own risk.

Flight 645 to Sanford FL 4 hours late. "Crew" issues apparently. Got in so late that the Avis counter was about to close after waiting for us well beyond their closing time. Flight 644 back home. Another 3 hours late. Heard crew and/or weather related issue. First and last time I fly this mess of an airline. I was excited that they offered an inexpensive direct flight to Florida. Now I know why. Talking with others in the terminal (customers as well as non-Allegiant terminal staff) I learned this is the norm for them. If you value your vacation avoid at all costs especially if you have something time sensitive waiting for you on the other end.

Since this is the only airline that flies from Harrisburg PA (MDT) to Clearwater/St Pete I am stuck flying with them. I have flown many times with Allegiant and not once have they been on time. The least amount of time that the flight was delayed 3 hours. I have learned my lesson with Allegiant. Expect nothing. Rude service extremely long check-in lines horrible seats nothing not even a bottle of water is free. I am actually scheduled to fly today. Flight 803 10.47am. I have now been advised the flight is leaving at 5.03pm.

My husband and I travelled to Florida from Bangor recently on an Allegiant flight. Staff friendly and everything else was very satisfactory. We were leaving in poor weather so the plane had to be de-iced. That meant our departure was delayed for one hour. When we compared the cost of flights from other departure points and with other airlines there was no comparison for value for money. And the fact that the trip was non-stop was a real bonus. We would definitely fly Allegiant again!

We flew from Bellingham to Palm Springs over the Christmas holidays. It snowed the day we were leaving we made it to the airport okay for the morning flight and waited for them to clear the runway. Allegiant kept delaying all day and in the end cancelled the flight. We had to spend almost 2 hours on the phone waiting for customer service to book us on a flight the next day which left in the afternoon. Again delayed over an hour and so we lost two days of our vacation. On the way back from Palm Springs we were delayed a couple of hours as well. The line to check in was ridiculous. Every other airline has multiple agents and no line-up.. Allegiant one or two agents and over an hour line-up (both ways). On the way down we were a couple of lbs. over the limit with the check-in luggage and they said no problem. On the way back they said even if you're 1 lb. over you have to take something out or they'd charge us. This is the one and only time I will ever fly with them.

Holiday trip a real bust on Allegiant Air. Our departure was delayed two hours from Youngstown to Punta Gorda. The snack bar and restaurant at the airport were closed. When the flight finally departed there were no snacks or food left on the aircraft due to the lateness and not taking the opportunity to restock. The seating is uncomfortable. I'm 6'3" and my knees were banging on the seat ahead of me the entire flight. The seatbacks do not recline so you are stuck in a stiff upright posture the entire flight. It's like riding in a cattle car. I will not fly this airline again.

This is without a doubt the worst airline I have been on. The aircraft was filthy the flight attendants surly and rude and the service awful. The aircraft took off from Las Vegas bound for Bellingham without an adequate fuel load and we had to land in Portland to refuel. I will never fly this airline again and encourage others not to as well. I would rather pay twice the fare that Allegiant charges and have a pleasant flight feel safe and not have to tolerate rude and surly flight attendants.

Recently flew out of PIE. Surprisingly we left on time even arrived early. Even though they said we had a tailwind behind us I think it was more like less planes traveling that day because of a snowstorm. I had the time for this flight and was actually prepared for their tardiness and was pleased to be on time for once! Would recommend because of price but be prepared to be late.

We were scheduled to leave Grand Forks to Sanford Orlando on January 27th. We had a storm to drive through and highways were closed. We managed to reach the airport with little sleep and were boarded on our plane at 10.30am. We were onboard but were then taken off the plane due to a flat tyre. They told us they would try to fix the issue and then we were told that we were going to fly out that day. After waiting at the airport until 3.30pm they told us the flight was cancelled until the next day. They put us up in a hotel but only one room per booking. We were told we would leave at 8am then got bumped to 8.30am! Not impressed! Not sure if I would fly with them again.

Orlando/Sanford to Belleville Il. Feb 9. I have 2 million plus miles on the 3 major carriers and flew Allegiant Air for the first time last Sunday. I was pleasantly surprised by my experience. Flight was a few minutes late but with the snow that was fine. The crew was great and I enjoyed my conversation with the flight attendants. I have no issue with pay-as you go. I will fly them again!

My wife and I flew with them in November out of Grand Rapids Michigan for the first time it was the worst experience I've ever had. The 2 staff members behind the desk at check in claimed to be travel agents were also were rude and angry! Our flight was cancelled no one was at the gate to provide any information we ended up missing our cruise. On our way home our flight was cancelled 8-10 hours and airline offered $50 voucher.

My son traveled to Honolulu in January to see his girlfriend. He is a college student so budget is key. The flight home was delayed 7 hours then cancelled until the next day. When he arrived at the airport in plenty of time there was no-one at the desk. He didn't have a boarding pass because there wasn't an option to print it for that flight. The airport customer service called the gate and told them a passenger was waiting - they said they would come and get him. No-one came - he missed his flight. To top if off the next flight out was 2 days later. I was told by the central office that they do not have a reciprocal arrangement with other airlines and there was "nothing they could do". The low prices may be appealing but in the end you end up paying more. Good discount airlines are a great alternative but Allegiant Air has missed the mark.

Due to locations served I have flown Allegiant multiple times. Flights have been routinely delayed by hours or rescheduled to the next day. I couldn't believe they flew in and out of Asheville NC on the morning of Feb 13 in the middle of winter storm PAX. Both Delta and US Airways had cancelled their flights. I couldn't get to the airport to catch my flight. One of the few times Allegiant flew on time.

My flight was 4 hours late when I departed Youngstown to St Pete then to top it off 7 hours late on the return trip. No weather conditions just lousy service. Everyone involved with this airline is miserable.

Thursday 1/30/14 Rockford IL to Punta Gorda FL. My wife is claustrophobic purchased a front seat to help her plane was delayed 7 hours when boarding a different style plane they made open boarding and we lost our seats. We arrived at 11pm ruined our trip had to fly home early purchase all new tickets home for another $220 each had to rent a car from Peoria IL to Rockford for another $150.

Over the last 6 years I have flown Allegiant 39 times - all PIE to FWA. with few exceptions I would rate them as good to very good however in the last 2 months (Dec 2013 - Jan 2014) the service has been deplorable! The last 3 flights I've taken with them have followed a similar pattern: 2 4 6 hour delays then cancel and re-book the next day. My sense is that they've grown too fast and their infrastructure can't keep up with their flights but it ultimately comes down to poor management. It's too bad - this was an excellent convenient flight. I'm now forced to look at other options.

Feb 2nd 2014. Had a flight at 12 out of SYR got the 1 and only email saying the flight was delayed until 1.45. I get to the airport at 1 to have them tell me the plane hasn't left PIE (Clearwater) yet. We then didn't board until 4.45 sat on the plane until 5.30 until we finally took off. They served us 1 slice of cold pizza. We finally touched down at 8.30. I have a return ticket for this Thursday I purchased a ticket to fly United instead. Staff not friendly either. I will not fly Allegiant again.

Don't fly Allegiant day after Super Bowl two crews flying out of Phoenix Mesa failed to show up resulting in significant delays. AZA to GTF delayed at least 4 hours and counting. Weather fine at both ends of flight. Obviously no backup crews. Communication of delays is poor. Flights are inexpensive but airline may be operating over it's head. Could be an airline with a bright future if it can sort out it's operational issues. They did offer refreshments and food voucher after 2 hours of waiting.

If you believe the prices are too good to be true thats because they are! The last time I flew with them I was stuck in Punta Gorda for over 8 hours at the airport. They said the plane had a malfunction and that they had sent for another plane. The other plane never showed and they finally fixed the plane we were supposed to travel on almost 9 hours later. Today I was supposed to fly from Asheville to Punta Gorda. I received 5 different text messages delaying the flight hour by hour. Finally when I did not receive a text and the plane was supposed to leave at 2.20 I went to the airport only to find out that the plane that was supposed to pick us up had not even left Punta Gorda yet due to "cloud coverage". Allegiant did not notify any passengers of this until they all arrived at the airport thinking the flight was finally on time. After about an hour I received a text stating that the flight was cancelled but with no time or information on when or if it would be rescheduled. I would much rather pay the extra money to travel with an airline you can trust.

Flight 813 from Roanoke to St. Petersburg on 1/26/14. Return Flight 812 on 1/30/14. My husband and I flew down to Florida from Roanoke VA last week. It was perhaps the best airline experience I have had in decades. The reservation process was excellent with the site being easy to navigate and all details being clearly explained. We paid for pre-assigned seats and for one carry-on each. We printed out our boarding passes prior to arriving at the airport and everything was a breeze. We had early arrivals and the flight was comfortable. I will definitely travel through Allegiant Air in the future when going to Florida.

I have been at the airport since 6.45am. There are roughly 6 planes worth of people stuffed into an airport meant to hold 2 planes worth. There are no restaurants just a snack shop in the corner that ran out of sandwiches 2 hours ago they do serve alcohol which isn't really making it's patrons calmer. All of the chairs are full and people are occupying the floor and every standing and leaning space. I believe there is only one bathroom but if I get up to investigate I might lose my seat. The only information booth with actual people is located outside of security so we are all essentially trapped in the terminal. Details are being delivered through an intercom system run by unapologetic staff. They assure us there is no new information and that our planes are unable to land at the airport because of cloud cover or leave their prior destinations because of rain.

Round trip from Spokane WA to Honolulu HI was late 3+ hours each way. All delays were caused by Allegiant. This caused delays for our anniversary trip and generated over $400 of additional costs. Even though all delays were incurred by Allegiant they offered no complimentary services. Will never fly this airline again.

Have flown Allegiant about 12 times and have had only 1 on time departure. Our last flight was 1/26 from PIE to AVL. Over 5 hours late. Equipment issues. Worst part is that even though it had an Allegiant flight # it was flown by Falcon Air. Both plane and crew were Falcon. When we checked in we were told that it was a chartered flight.

I recently flew from Niagara Falls NY airport down to Florida for a week. The plane we had was an older one no entertainment washroom could have been renovated. I felt this crew were not as professional as others I've observed. No coffee tea or water glad I had brought my own. We were a little late taking off because of de- icing. Upon coming back I was only a few lbs over with my luggage but got charged 50 dollars. There are too much add-ons for this airline. Overall this was the worst experience on a trip I've had.

We had a direct flight from Bangor to Punta Gorda on 1/29/14. Flight was on time until we entered the aircraft then told that our direct flight would be diverted to Allentown PA to refuel. Finally left Allentown and told it would be 3 hours to Punta Gorda. 4 hours later we were descending into Punta Gorda almost ready to land and the plane suddenly started climbing again 1 hour later we were told that it was too foggy to land at Punta Gorda and we didn't have enough fuel to hang around and wait for it to clear so were going to land in St Petersburg. After landing was on the tarmac another hour waiting to get to a gate. 6 busses and 3 hours later we were taken back to Punta Gorda.

My sister in law was on a direct flight from Bangor ME to Punta Gorda FL. Instead of a direct flight they had to stop in Allentown PA. Then headed down to Punta Gorda FL. which original was suppose to land at 4.30 pm but because of the stop in Allentown PA. they changed it to 6pm. When they got to Punta Gorda FL. they wouldn't land and flew up to St. Pete FL. Finally put them on buses and bussed them back to Punta Gorda FL. They were not told what was going on and had no food or drinks and were made to stay on the plane. Arriving in Punta Gorda FL. at 11.30 pm. No one told the people waiting to pick the passengers up what was happening and if asked one person would tell you thing and someone else would tell you something different.

Flew Moline IL to Punta Gorda (or tried to) on 1/27/14. Half hour before landing announcement made we cannot land because of fog and are being routed to Sanford FL. Cannot land at another airport because not enough gas. Land at Sanford airport closed staff had to be called in. Told we would be getting hotel room only to really find out that we would be paying for the room because it was weather-related. 180 some people for 40 hotel rooms doesn't add up - a lot of whom were elderly. Most of us left on our own at Sanford airport with nothing slept on floor. No food or beverages offered. No customer service. Rented car when rental agency opened and drove to Fort Myers. Will not be flying Allegiant again!

Original flight out on Allegiant #1065 January 17 was eventually cancelled and we never actually flew it. We returned on Allegiant #1064 on January 23. Allegiant Air 757-200 servicing Spokane is not equipped with necessary technology to land in regions frequent foggy conditions. Allegiant misinforms customers of flight status when you can find out what is actually going on with your flight using FlightAware. Allegiant kept moving out the "delay" in two hour increments up to four hours after the flight had left the diverted airport for the return to the destination never actually arriving in the departure city.

I travel from Appleton WI to Orlando/Sanford FL at least two to three times a year and I always have a pleasant experience. I am a paraplegic and require aisle wheelchair assistance and they are excellent about it. I find the prices more than reasonable even after adding your baggage.

Maiden trip from PIE to SWF on 10/31/13. On time definitely a no frills airline. Stewards and stewardesses complained the whole trip about having a 4hr layover. Now the return trip: My flight was scheduled for a timely departure! Approx 7.30pm that meant being there by 5.30. Never received text alert and airport screens showed on time schedule. An announcement was finally made at 7.15pm of the delay we would hopefully be boarding after it arrived at gate at 9.15-9.30. After arriving after midnight I still had a 2 hr drive home. I can usually fly back and forth with just a personal item but rudeness is unacceptable. Everything is an added fee: seat water snack carry on checked bag priority seating etc.

I recently flew from Greenville to Clearwater and both legs the plane left three hours late with weather not being a factor. On stepping out in Greenville I inquired to the people who were waiting to fly on how long they had been waiting they said 4 hours.

Honolulu to Las Vegas flight was delayed we boarded the plane sat for over an hour on the plane had to deboard the plane wait 2 more hours and was eventually told the flight was rescheduled for the following morning. The next morning we sat on the plane over an hour for fuel before take off. Flights appear to have delays/cancellations for some reason and customer service department is horrible. Not a customer friendly airline and troubles are not worth the initial savings since you usually end up spending more in the end with unreliable flights.

Punta Gorda to Knoxville on Jan 9th 2014. Flight was delayed 3 hours to start off with then after 2 hours of waiting we were sent to another part of the airport to wait after the 3 hour delay we were told the flight had been cancelled. Had to find another ride back home which is a good 45 minute drive. They said it would be rescheduled for 6am the next morning. After arriving at the airport at 4am the next morning the flight was delayed again and we finally boarded 2 hours later then left for Knox. We got over Orlando and we had to turn around and go back to the airport. Finally get to Knox then we have no gate for the plane to go into so we sat on the runway for about an hour. This experience was unacceptable and very costly if you consider the cost of 2 trips back and forth to the airport. Trip back was not as bad but also a delay. Yes the flights are very reasonable but just be prepared for delays.

Booked the first flight in the morning out of Las Vegas (8am). When we arrived we were told our flight would be delayed a few hours they didn't know how long and offered us $10 in food vouchers? By noon they were still unsure and said they "may" have a plane coming at 2pm but that was not a certainty. I told them I needed to be home and asked about the 2.30 pm flight. The response was that I could change but would have to pay and it would cost $1600 to do that. When I returned 12 min later the desk was swamped and she was giving away the seats she had just told me I would have to buy for $1600! I asked for my checked bag back so I could use another airline she stated that she did not have any staff to retrieve the bag! After no communication and other Allegiant flights we finally got a plane 9 hours later. They actually closed down the desk after an hour of people asking what was going on and when we may possibly get out. The new plane was small and it was all open boarding. We had originally paid for seats and priority boarding. When we were all on there was 2 people without seats as they had "miscounted" the seats in the new plane! They actually asked if anyone would give up their seats for a $25 voucher for another trip.

Flight from Punta Gorda to Moline cancelled 2 hours before flight time. No reason given. Good weather at both airports for flight. Likely due to lack of crew and/or equipment. I intend never to use again.

Family of 9 (5 adults 4 children) travelled from ST Cloud to Orlando. Excellent service flight and price! Will definitely travel Allegiant again.

I flew from Austin to Las Vegas on a Thursday and returned on a Sunday. I had nothing but positive experiences the entire time. The $55 airfare was a steal compared to the other airlines which made it pretty easy to overlook fees for luggage and seat selection. I am 6'6" so I paid $21 each way to sit in the exit row (31st row) in the aisle and I had at least five feet of space in front of me. The flights started boarding an entire hour before scheduled take-off which I guess was nice. Both flights left exactly on time and both arrived to their destination ahead of schedule. I would definitely fly Allegiant Air again.

A group of 5 of us paid $145 total to be able to select our seats. On our flight from St. Pete's to Lex we were told it was open seating with no seat assignments. We had paid in advanced for a seat assignment. This made it very difficult for groups with small children.

My son's wedding was in Florida on Jan. 4 2014 so we booked our flights (6 family members) in August for this specVery unprofessional airline. I was on a cancelled flight on Dec 20th from Niagara Falls to Florida. Plane was re-routed even though flights were landing and taking off less then 30 minutes away out of Buffalo and while we were waiting flights were landing and taking off from IAG. we were told around midnight that flight was cancelled and we would be contacted as to when it would be re-scheduled. We had originally booked with plenty of spare time to get us to our cruise ship before it left and the new scheduled flight was too late. Thank goodness US air stepped up and had seats available. We signed up for the text alerts and never received a single one - the only way we knew the flight had been re-scheduled was that another passenger informed us - our email didn't come until after 10am the next day - way too late. Allegiant didn't offer any assistance or information as to hotels transportation - just that we had to get out of the airport. Flight home was also over 2 hours delayed due to mechanical issues. Seats were the smallest and most uncomfortable I have ever been in and there were no complimentary beverages offered. Initial flight prices may look good but do not be deceived - by the time you add baggage and everything else it becomes very expensive. I will never fly Allegiant air again and will ensure none of my family or friends do! Worst airline I have flown.

Returning from Las Vegas on Jan 6 2014. Got to the Las Vegas airport and was told the flight was delayed by 4 hours due to pilot being timed out. Does Allegiant never have any stand by staff? By the looks of the gate that day all Allegiant flights were very delayed. The weather was fine so very little in the way of excuses for them. I doubt I will ever fly Allegiant again as this is the 3rd time with problems.

Flight 210 leaving Bellingham at 9am going to Palm Springs CA. Got to the airport at 7.30 am and was told the flight was on time even though it was snowing. Got into the boarding lounge and told it was delayed until 10am due to the snow and runway not being clear. At 10am it was still not flying with little updates. By 3 pm when I checked the flight status online it showed it was cancelled. Went up to ask the staff and was told no the flight will go out as soon as they have clearance to fly. After they cancelled 3 flights due to apparent weather and gave us a phone number to call to be put on the next flight. Stranded for 36 hours I finally got out of Bellingham December 21 2013 at 7.30 pm.

My son's wedding was in Florida on Jan. 4 2014 so we booked our flights (6 family members) in August for this special occasion. We were scheduled to fly from Knoxville to St. Petersburg/Clearwater on the morning of Jan. 1. Two family members went early to Knoxville and were at a motel on the morning of Jan. 1 when they received a text that the flight was cancelled. The other four of us were on the way to Knoxville when we were called by our family members and told of the cancellation. I spent 45 minutes on hold arranging for new (replacement) tickets from Lexington KY to St. Pete that afternoon. We finally booked the tickets and headed north to Lexington for a 1.15 pm flight. We pulled into the airport and arrived at the ticket counter only to find that the flight was delayed 4 hours. We spent several more hours killing time until the flight took off at 6pm. We arrived at St. Pete too late to get our rental cars. Both the originating flight and the return were operated by Sun Country which seems to be a much better airline. The only thing that made the travel acceptable at all was Sun Country. I will never fly this airline again.

We were group of 8 travelling on December 26 flight 221 from Bellingham to Las Vegas. Told that flight was cancelled - Allegiant offered hotel vouchers to passengers who lived 50 miles away. Allegiant didn't have any service personnel at Bellingham airport who could help with re-routing to get to destination only way was over the phone with long wait. Allegiant accepted all passengers who wanted to continue on flight next day. We all lost one day of paid hotel accommodation and one day of paid 2 rental cars. Return was a little less disrupted just delayed for one hour and 20 min. Reason was 'they didn't have crew for airplane'. We all decided that Allegiant is going to be last choice in our travelling due to unreliability.

Would not fly this airline. Unprofessional delays maintenance issues above the norm old equipment timed out crews not enough backup equipment or crews. I experienced all of above on an attempted flight to Lex Ky from Sanford Fl.

Flight 184 from Phoenix/Mesa to Eugene OR 1/3/14. Save the time money inconvenience and fly one of the reliable airlines. They advertise low rates but when you add the bag fees seat fees this fee and that fee it is actually more expensive. Went to the airport today for flight flight was delayed 3 hours. No explanation and none of the customer service people knew why. Sat and waited then flight is cancelled until tomorrow. Again no explanation.

Our 65 min flight from Phoenix was 4 hours delayed upon arrival at the airport. There were no weather concerns as far as we could tell. Apparently Allegiant has no reps at airports just the contractors who process people onto the planes. We were advised not to leave the airport as the situation might change. Two texts later from Allegiant had the flight delayed another 1.25 hours. The promised food and beverage coupons did not show up in the boarding lounge as promised (we waited and hour). Apparently it takes time to print the vouchers! Trying to contact Allegiant customer service produced a 30 min wait on "Live Chat" or 60 min wait on the phone. Never again!

Fort Myers FL on Dec 26 flight was delayed going to Knoxville TN and I returned home at 1.30 this morning. This is by far the worst airline I have used. In the past 3 years we have traveled Allegiant over 30 times and each trip it has become a joke. They are never time staffed or polite. I am currently waiting on a flight I received an email this morning telling me that the 2.30pm flight was being delayed until 11.30pm. I have since tried to check for updates online and by calling the customer service line. After waiting an hour and twenty minutes to speak to the customer service rep she told me that the flight should still be leaving at 11.30pm.

Recently returned from a trip down to Florida originating from Niagara Falls NY over the holidays. Our flight was scheduled to depart from Niagara Falls IAG airport at 11.57 am on Dec 23 2013. Arrived early only to find out that our flight had been delayed an hour. We purchased food at the airport cafe while we waited. Around 12.30 pm we were told that the plane was being re-routed to Ohio due to poor visibility and our flight would be further delayed. We had to wait a further 2 hours before boarding at 5.30 pm due to outstanding paperwork on the plane. We did not receive timely or detailed updates during this 5.5 hour delay. Not knowing when our flight was going to depart passengers including ourselves were forced to purchase food and beverages multiple times from the airport cafe and vending machines. When we finally did take off at 6.15 pm (6 hours later than our scheduled departure) we were offered complimentary snacks and beverages on the flight. I had hoped that our return trip would be redeeming for Allegiant however I was once again disappointed. Our return flight from Punta Gorda (PGD) to Niagara Falls (IAG) on Dec 28 was scheduled for 3.30 pm. Arrived at the airport at 1.30 pm only to be notified by the check-in counter that our flight had been cancelled. Told our flight would be rescheduled but it could be anytime the next day. We did not receive any notification until 12.55 am. Our flight had been rescheduled to 1.44 pm on Dec 29 so once again we repurchased food for the flight and drove another hour from Naples to Punta Gorda. Prior to boarding (at 1.25 pm) we were told by the representative that since the chartered plane had a different seating plan than the regular Allegiant planes passengers can seat themselves anywhere regardless of whether they paid extra and pre-ordered seats or not. In addition upon going to the restroom on the plane I was shocked to find that there was no running water in the washroom and we could not wash our hands.

My family flew round trip from Rockford IL to Punta Gorda FL over the 2013 holidays. Our trip to Punta Gorda went very well. I am blind and one of the flight attendants came up to me as soon as I got seated with my family and offered me a personal safety briefing which I gladly accepted. The seats on the airplane (a Boeing MD80) weren't that comfortable and did not recline and there was no hot coffee available for purchase. The crew were professional and we got from point A to point B safely. On our return trip we were diverted at the last minute to Moline (2 hours away by car) because of freezing rain in Rockford. According to what passengers were told later we were unable to land in Rockford because there was a plane stopped on the runway and there was not sufficient room for us to land safely. On our arrival at the diversion airport the flight attendant working the forward cabin went through the usual post-flight announcements even going so far as to tell passengers not to smoke until they were outside the terminal to claim our luggage at the baggage claim area and how to book future travel on Allegiant. Upon our arrival at the gate we were informed—that in addition to the weather in Rockford our plane had a mechanical problem. Passengers were sent into the airport and told that further information would be provided to them when it became available. The flight attendant showed no sympathy. The Allegiant representative at Moline was wonderful. There was little information available about when—or even if—the plane would be repaired and sent back to Rockford. As we were leaving the airport the gate agent announced that the plane had been fixed and that anyone wishing to go to Rockford should go back to the boarding area. The real issue for me was the lack of professionalism from the crew on our return flight. I might have been willing to overlook the diversion and mechanical problems if the crew had been sympathetic calm and professional. But everything on the return flight added up to a never-again” experience.

Awful experience and will never travel again. Was supposed to leave Cedar rapids on Jan 1 at 8.50 am and was notified at midnight that it was cancelled. They said that I would receive a message by 3pm Pacific time for the rescheduled flight but did not receive any news. Finally found out my flight would leave at 7pm on Jan 2 (36 hrs after the original departure time) only to find out it was delayed again. I was then told I could switch my departure city to Des Moines IA so when I called to do that they cancelled that flight as well when I was on the phone with the agent. Never experienced such awful customer service.

On Dec 29th our flight from Mesa to Missoula was canceled at 6am one hour prior to our departure with no reason given. We were assured that airline representatives would be available to help us get rebooked. They did not appear for two hours and we ended up standing in line for three hours to get our hotel vouchers. No one seemed to know what was going on. This was my first flight with Allegiant Airline and I was greatly disappointed.

On a flight from Grand Forks North Dakota to Sanford Florida this past December 2013 my flight was canceled. We sat on the tarmac for an hour while they figured out what was wrong and another 30 minutes locating the part and trying it again. Finally they determine they could not fix it. Well the next day they had it fixed. However they determined the plane was too cold for the passengers so we had to wait for them to warm it up. Once they warmed it up they determine the water was frozen in lavatories. So the only guy working had to get several pitchers of hot water to try to unfreeze the sinks but to no avail. Finally he said to use the hand wipes so we boarded and finally took off. I had bought the trip-flex and used it to change/extend my return flight since I was delayed a day. However you can't change it online you have to call in. Well it seems that this cheap airline is cheap in labor and maintenance.

Flight cancelled on December 31st with no reason given and no notification sent. Jan 1st rescheduled flight delayed 3 hours no reason given. Daughter has used the airline 2x now due to convenience (St Pete to Bangor) but is tired of the rude attendants (every flight she's been on and delays (every flight she's ever been on).

We were scheduled to depart at 9am on 20th Dec 2013 and were told the flight was delayed because of weather and runway was closed. Agreed it was snowing! However after a 6 hour delay during which the runway was open and Alaska Air was taking off and landing the Allegiant rep advised our flight was delayed until the next day at 8pm. On the return flight scheduled for Christmas day Dec 25th at 12.26 pm getting us home for Christmas dinner was cancelled due to "operational requirements" and wouldn't leave until 8.23 pm the 26th Dec. Airline employee told us they cancelled the flight because there weren't enough passengers! This was the only honest employee we spoke with.

I flew round trip from Vegas on 23rd and 27th December. Between the two flights I had 15.5 hours of delay. Each time I was notified in advance but both occasions they didn't have a plane and had to fly one in from somewhere else. Allegiant is based in Las Vegas I don't understand why they didn't have back-up planes readily available. The flight that finally took place on the 23rd was on the oldest plane I have ever flown on. It smelt old and musty. The flight on 27th was supposed to take off at 3pm and didn't actually get off the ground until 2.15am. Instead of getting home at 4.30pm I got home at 4.15am. Spending so much time in the airport on those two days I was able to witness their operation. They didn't not get a single flight out at a reasonable time either day I was there. Next time I'll pay the extra few dollars to fly on another airline and get where I want to go. The only good part was my bag was not lost.

This is the second trip on Allegiant and the last one we take. The web site is confusing phone customer service is non-existent. We booked travel Phoenix to Grand Island and were told we could bring 1 handbag (like a backpack) on the trip. On the way back to Phoenix we had to pay $50 each for the same backpacks! We could have taken another flight to Omaha which is what we'd do in the future.

Flight 142 PHX to Wichita on Dec 23. Cheap cheap cheap. Horrible service. Same size jets as other airlines but the ticket agents won't let you carry on the same bags that fit in the above seat storage with all other airlines. Everything is too large so you have to pay $50 to let them check it. Plenty of room once I was on the plane for my bag just another way for them to sound cheap but they are not.

Some staff professional but others quite rude. Do not pay for the so-called priority boarding we were made to wait on the long check in line as the "security" man did not appear to understand that we should have access to the priority line. Seats uncomfortable some food selections unavailable flights both ways delayed and so on. Having said that they are cheap and fly a route we travel. Like the small airports. But if there was any other option for this same route non-stop I'd gladly pay more to avoid Allegiant.

Flew December 21 from Knoxville to Punta Gorda. Flight was on time. Paid to sit in the third row seats were fine. Overall this airline is just fine! Significantly cheaper than all other airlines and flying to a small airport meant no traffic jams. Yes you have to pay to choose your seat and to carry on an item but still it is so much less expensive and trip went well.

Reasonably well-organized. Purchasing online was easy. Received email update when departure time changed. Flight was on time both directions. However employees could be a little more attentive. The gate attendant in Mesa was brusque. I was 'blessed' to sit beside someone with a dog - and that person was also traveling with family who had a very small child located elsewhere on the plane. The dog was whiny - as was the child and the adults were not terribly successful in quieting either. Even though there was considerable disruption in my row no attempt was made by the flight attendants to placate those other passengers who were affected. Sadly with the exception of the safety information and selling food and drinks (oh and walking through with a trash bag) they were rarely seen. Yes I'll likely use them again - but only because of the airports they serve.

We booked outbound and return seat tickets from Little Rock Arkansas to Sanford Florida (and back) on Allegiant Airlines (Flight #'s 728 and 729) at an additional $$$ expense to be told on each leg of the trip there were no assigned seats and that it was "open seating" which effectively "cheating us" out of our money. When we went to check in the staff was undermanned and we flew on Sun Valley and Miami Air rather than Allegiant (apparently subcontractor airlines?). It was an awful trip on this "a la cart airline".

Our flight was cancelled at 11.30pm with no new scheduled time give to any of us. Coming in from Canada as we are leaving the airport are told flight alerts are not available to Canadian customers not only that but no financial help for costs involved in obtaining motel rooms for the night were given either. Going online plugging in confirmation number all you find is your return trip information with no rescheduled flight information given to your itinerary number. Complete and total lack of professional shown by this airline for the customers on this flight. It readily became apparent the only concern they have is for themselves and not the tired unhappy people that had been at the Niagara Falls New York airport for hours.

I have flown this airline to and from college for the past 3 years and I never have had a good or even average experience. The check-in staff are rude and do not try to help. The worst experience was for the holidays this month not only did my flight get cancelled but I was never informed of it. Looking up the flight online said it was on time so I drove the 2 hours to the airport only to find that it had been cancelled. I had a paper for a motel thrown at me by the attendant with no directions or an address. All in all I will never fly Allegiant again. When we finally got a flight (24 hours later) the stewardesses were in the back talking.

We were late leaving Appleton by about 45 minutes when a 10 minute delay was announced. The plane smelt like an old locker room. By the time we got into Sanford we hit rush hour traffic and our Disney World tickets that we had already paid for were a waste for that day. On our way back there was a young mother with 2 tiny kids that made it through ticketing security and they shut the door to the jetwalk just before she got there. They never paged her overhead and there was a supervisor manning that gate that was extremely rude and condescending to her. She left in tears. This was on a Monday morning and my understanding was also that there wasn't another flight for her until Thursday. Also I thought the ban on e-readers on take off and landing was no more. We had to turn ours off. I will not fly this airline again.

Originally the airline pushed our December 9 2013 11.20am departure (from Sanford/Orlando FL to Hagerstown MD) to 5.20pm (they notified us 2 days in advance via email). We were glad that they emailed in advance allowing us time to change plans which benefited us. However with the change to 5.20pm we arrived in horrific weather conditions and Hagerstown airport closed after we had circled for a while. So we were diverted to Youngstown OH. Allegiant paid for overnight stays for all customers aboard at 3 nice local hotels (including limo service to and from and full hot breakfasts the next morning). Hagerstown airport was not well equipped to deal with this "special" situation so it took 2 hours to get everything organized but we were very pleased at how Allegiant took care of us. We will definitely be glad to rate our experience as very positive and we will most certainly be return customers in the future.

Return flight from Vegas to Austin was delayed 4 times before they finally cancelled it at 9pm. Wasted all day at the airport and now next flight is today at 12.30pm. I won't get back to Austin now until 5 or so tonight so it'll be another day wasted. Got switched 4 times from gate to gate. Boarded a plane got as far as the tarmac then turned us back to gate due to pressure gauge failure. Sat on a hot plane for about 30 min then had to wait around for another hour for them to finally tell us flight was being cancelled. They put us up in an old hotel waited around at lobby for another hour to get a room. Then the room I got had no heat in 30 degree weather was eventually switched to another room at about midnight except this time no hot water. Took a cold shower this morning and am now waiting for 1230 flight back to Austin. Buyer beware. Do not fly Allegiant airline if you have a choice. Worst experience ever.

My husband and I have flown Allegiant before without any issues but on Dec 1 flight from Bloomington Il to Orlando/Sanford we had a 5 hour delay with no reason why and they used a a different airline (Falcon Air) . On our return flight Dec 8 again we had a delay of 4 hours with no explanation (also Falcon Air). You cannot tell me that someone did not know why they were delayed. Also $8 food vouchers and $50 vouchers is enough to compensate for long delays and no information. We wasted over 12 hours at the airport that could of been used vacationing. Will be looking into other airlines.

Dec 2 2013 Flight 2835. Dec 5 2013 Flight 834. I am very disappointed in Allegiant Airlines. They were 7 hrs late on Monday Dec 1. I was scheduled at 5.05 they called the night before and moved it to 7.40 then text and moved to 9.20 then called and moved it back to 7.40. I get to check in at 6 and it's back 9.20.The bright spot they did give us $8 for food. Of course we know the price of food at the airport. The great rate is not worth it. I lost a day of work this week. That is unacceptable.

Why does everybody expect something for nothing? We flew Allegiant on November 21 2013 from Cedar Rapids to Las Vegas. Departure was on time as was arrival. Returned on Dec 5 and once again departure was on schedule and we arrived in Cedar Rapids 15 minutes early. Yes I paid for one checked bag and one carry-on. No the seat did not recline - but at least there wasn't a kid in front of me who felt that he had the right to slam his seat into my knees. I really didn't have a problem paying 2 bucks for a Coke either. The aircraft was comfortable and clean and the total fare was reasonable. Oh I almost forgot - as a non-stop flight we didn't have to put up with the hassle and stress of changing planes in Denver or Chicago.

Flew from St. Pete FL to Tri-Cities TN on Nov. 5. The night before I did get an email that said that the flight had been delayed from 7.45am to 3.05pm. I was thankful for that because their were many people that didn't get the message. So about 2-2.30pm they announce a gate and plane change. They had to get a plane from another airline Suncoast. Since this plane didn't have the same seating they changed to open seating. So they boarded handicapped first then priority people then groups with small children then people with assigned seats and then everyone else (seems like Southwest seating). By the time we did all this it was about 4.15pm. They did give us water and a snack pack on the trip. So we get there late and what do you know there is an Allegiant plane already at the gate. We have to wait another 30-40 minutes until that plane leaves until we can get to the gate. There were no weather problems at either city. I overheard the Suncoast crew saying that Allegiant did have any crew available and that's why they had to change planes.

I had a flight booked on Allegiant Air for Monday December 2nd that was scheduled to leave just after 10 am and arrive in Clearwater at approximately 12.15. Instead it was after 7pm before we departed and about 8.30pm before we arrived in Clearwater. I was never notified the flight was delayed so spent nearly 12 hours in the airport as our departure time changed several times. The reason we were given had nothing to do with weather or natural disasters just that "our flight team timed out and must go on rest time and we haven't been able to find crew to replace them"! Really! Now here I am on Thursday December 5th again stranded in the airport with Allegiant Air waiting for a flight that was to depart at 5.05 and now being told it will be between 9-10pm hopefully! Reason this time again not weather "we just don't have enough planes to cover all the scheduled flights". "We have chartered some planes but now that crew has timed out"!

Terrible. An 8 hour delay on Monday from Greensboro to St Pete now supposed to leave today at 5.05 from St Pete to Greensboro and they just informed us that plane will not leave until 9.40.

I have to say no stars for this airline. So called 'customer service' hung up on me once then when my son called them back they hung up on him too. I signed up for text alerts on my phone but they did not advise me (even after we traveled 3 hours with a rental car for the second leg of our trip to Knoxville airport). After checking in we found out that the flight was cancelled for mechanical reasons for possibly 1-2 days. We ended up renting another car and drove 15 hours reaching home after 4am. What a way to end a vacation! I have to admit they did eventually refund the money because I refused the $100 vouchers they offered. Did not need the vouchers because now I intend to pay full price for a major air carrier. Just so you know because they are not a major carrier they do not make other arrangements for you and if you find a flight you can get on you re paying for it again.

Saw all the bad reviews and don't understand why. I have flown Allegiant many times with no delays other than weather and the staff were great. Can't beat it for the cost. Would recommend to anyone. How else can you get to Florida in 1hour 45 minutes from Ohio for 75 dollars.

I had a flight on 11/11/2013 from Oakland to Phoenix. The flight was delayed 2 hours before they finally cancelled it. They didn't give us any idea if there would be a flight the next day so I had to book my own flight on Southwest so I could get to Arizona at a cost of $350. My return flight on 11/25 was delayed 4 hours! Today my fianceé was supposed to fly from Oakland to Phoenix and he just received notification that his flight is delayed 2 hours! You really can't depend on this airline. Flights may be cheap but you might have to pay more on another airline in order to get to where you want to go.

Sitting at Sanford FL airport as I write this. Arrived early for the flight back to Springfield MO. Flight was cancelled due to missing crew member last night. No notification on website. Aggravation is not worth it. Now as I sit here waiting to get within 3 hours of home on another flight and wasting an entire day I regret ever trying them on a friend's recommendation. No real recourse no food vouchers. Other choice was wait 24 hours and try again. Hotels food and transportation all at our expense. Needless to say I will never use them again and do my best to ensure anyone that will listen doesn't either. The only good thing I can say is they are direct flights (when they actually fly) and the seats weren't too bad. We were offered $100 off our next flights as if I will ever use them again. Tonight at 5.34 when the plane lands will be the last time I ever consider Allegiant Air.

11/27 flight 888 from PIE to ABE. 12/1 flight 803 from Harrisburgh to PIE. They may have low rates but nothing is included and I mean nothing. Carry on check bag water on the plane cookies pretzels peanuts not included. You must pay for everything. There is no inflight entertainment. The seats do not even recline. The planes are old and antiquated the staff are rude. No one is in a hurry for anything. They give you no information no courtesy whatsoever. They change the rules every step of the way. Every person we talked to had a different story and nothing matched. All they did was lie to us. Everything was delayed and there was no compensation to the passangers for the inconvience that was given to them. First our time was changed with no notificAtion then we were told we had to wait 4 hours because the pilot and crew needed time to rest. By the time you pay for baggage a beverage and every other thing you have paid way more than the other airlines.

I have used Allegiant Air during my 4 years while attending school out of state. Yes the cheap flights home when I had breaks were great but I was always delayed. I might have been on one single flight where everything was on time and they didn't push back the time due to "operational issues". There were also several times where I had to walk to my car in the airport parking lot in pitch black late at night because my flight was pushed back so much. Me being a young girl this was very unsettling. Allegiant feels that offering free complimentary drinks when the flight is delayed will make everything better well they are wrong. Also when you run into an issue there no settling a canceled flight at the airport you have to sit on the phone for over 30 minutes waiting for the next available travel agent. Honestly I don't think the issues that come along with booking a flight on their airline is worth the cheap flight.

Our flight from Oakland CA to Bellingham WA was delayed 5 hours - no explanations or apology were offered. The ground crew were too inexperienced and timid to criticize. They didn't seem to be in the loop any more than we hapless passengers were. There were no weather problems at either end of the flight. An earlier leg of our trip (Bellingham to Vegas) was delayed for 2.5 hours - again no explanation or apology but it was raining heavily on arrival in Vegas so we assume that was the reason. I sent an email to their customer service and got a very quick personalized but unapologetic response. I've been a life-long traveller and have travelled on many no- frills airlines so I know what to expect in terms of crowded seating and lack of freebies. However as countless others have attested Allegiant Airline is the worst because of their shoddy customer service both during and after travel. This truly is the worst airline in North America.

Austin to Las Vegas Nov 28th Flight number 453. They say low cost airline but they rip you off. Myself and wife were traveling to Las Vegas. The flight was empty and system generates random seats we both were not travelling together. To travel together we have to pay 35 USD. When I called the customer care to adjust the seats since the flight was empty I was given a very rude reply. The price we paid for our tickets we could buy with other airlines.

Took a non-stop from Fort Lauderdale to Lexington hoping to avoid the mad scramble in Atlanta. Big mistake. This airline left late due to engine issues (had to get a replacement aircraft) then when we arrived the ramp wouldn't work. It took 45 minutes for them to figure out they needed to open the rear stairs and allow us off. No discussion of perhaps just taxiing to a different gate. After replacing another hour yes hour awaiting bags. My advice skip the non-stop and stick with Delta.

Granted it's inexpensive but be ready to be delayed. Have flown it often but probably 95% of the time flights are delayed. And not just a few minutes or a few hours. More like anywhere from 5-9 hours. Totally unacceptable. Have kept trying them due to direct flights and low costs but our time is too valuable to spend so many hours sitting in airports.

Tried using this airline twice. The first time they cancelled the round-trip flight the night before departure. They didn't offer any alternative transportation. Just apologized and said I was on my own to figure it out. I had to scramble to get other transportation. I asked the customer service rep if Allegiant would give me any discount or such on a future flight. I was told I would have to email them complain and ask someone else. That was 8 weeks ago and still no response. The second time I tried to use Allegiant they cancelled the flight 12 days in advance. This time without explanation. How did they know they had to cancel that far in advance? In short the price is attractive but what good is that if you can't fly. I'll never use them again.

Absolutely prefer this airline. Love the price direct flight and the smaller airports. Flew Sioux Falls to Tampa 11/16/13 and back 11/19/13. Will consider them first before any other airline.

Springfield Missouri to Punta Gorda November 14-17 2013. Flight out was delayed slightly but most time made on the way to Punta Gorda. No problems on return. $150 pp R/T including bag fee. Staff was great service was good. If you know the rules and play their game on ticketing luggage and check-in you can save money. With older second hand aircraft you are bound to have some delays but for the price you can not do better. Many trips on Allegiant and only one serious delay.

I was extremely dissatisfied with the fact that I had to pay for a seat. I chose a seat that I liked and preferred to sit in paid the fee and expected a good flight with a window seat close to the front of the aircraft. When I arrived to board I was told that we were to board a different plane and that the seat that I had paid for no longer mattered and I had to sit wherever I could. Granted I will be reimbursed the money for the seat but I paid for something I did not get and was not forewarned until boarding. I got stuck in a middle seat and was uncomfortable the entire flight. This is not good business. If a customer pays for something they expect it.

Was supposed to fly out of Plattsburg NY direct to Clearwater FL Nov 1/13 . The plane got into the air and had instrument problems within 10 minutes of take off and had to return to Plattsburg airport. A very stressful experience. The plane had to circle for about 45 minutes to get rid of fuel. Fortunately we had a safe landing and all precautions were taken with fire trucks and ambulance available if needed. Upon arrival back at the airport we were offered Pizza as there would be no replacement plane arriving for 5 hours coming from Tampa. A full refund was offered if you decided not to take the replacement flight and a phone number was given out to call. We opted not to fly. The problem started with confirming our refund. No 1-800 number a long distance call with a wait of 30 minutes only to be told that a form had to be filled out online first . Very poor customer service. In the end a refund and a free voucher for future travel that would have to be redeemed by calling that same number.

Bellingham to Vegas got to airport on time but found out our plane was delayed cause of a flat tire. 6.5 hours later we left as they had to fly a tire from Las Vegas on the next flight. They gave us water pop and a $8 voucher for food. They said they would give us a $100 voucher for our next trip on our account. I phoned them and no 800 number so you have to pay for the call. They go threw a 5 minutes of jargon and then they tell you you will be another 20 minutes. Did not wait. I flew with them when they first started great airline they and now sad to see they have gone the other way.

I had a voucher from Allegiant that I had from January 2013 and had to use by Jan 2015 which I did the end of October 2013. They had already charged me $80.00 for voucher issue which they deducted. Very hard to use website in booking a flight. I chose my seats which I paid for did not get the ones I signed up for on my departure flight. Then I made a typo scheduling my return on 12/22(was supposed to come back on 11/3. Not their fault on that. When I had to change it they charged me for seats again adding $342.00 in fees for my wife and myself. The seats don't recline nor or they comfortable. Very cheap. Will hitch hike before ever using them.

3 hour delay to destination and 4 hour delay coming back. Both flights were nonstop but could not get out of the airport and this was not weather related. Thought we would give Allegiant a try due to convenience. Going back to the big guys.

When flying Allegiant Air - check your VISA statements. Our family booked for an upcoming trip to Vegas and should have been charged $3021 however we just received our statement and we were charged 4 x for same trip. Then the whole frustrating deal trying to talk to a human - first you have to email them then they will give you a phone number then you have to phone and wait time is between 30 - 90 minutes (in our case 90 minutes of Long Distance from Canada) only to be told they don't see the error on their end so send them the visa statement as proof. Which I did and asked for confirmation that they received fax as well as confirmation when it is corrected. No customer service No apologies.

Flight 773 Fort Wayne to Sanford Oct 31. Flight 772 Sanford to Fort Wayne Nov 3 2013. We were charged $100 ($50 both ways) for a carry on that we hadn't prepaid for. If we had prepaid it would have been $26 total. It's the same bag why would it cost so much more if you add it at the desk? All beverages and snacks are for purchase only including water. I can certainly afford to pay for things but I hate to be taken advantage of.

Was very apprehensive about flying Allegiant after reading all the bad reviews however the return flight from Bangor to Orlando was absolutely fine. The check in staff were the friendliest I've come across in a long time the flights left on time without incident and the price was right.

Flight 1703 from Los Angeles to Honolulu October 31 2013 was supposed to leave at 12.55pm we get to the airport two hours early as requested just to find out our flight was delayed to 1.45pm. We get on the plane and wait for an hour for them to fix whatever mechanical issue they were having to then be told we must leave the plane! We were advised another "rescue" plane was on its way and would arrive at 6.50pm we start getting text messages at about 5.30pm that now that flight was cancelled as well due to mechanical reasons. There were over 100 people on this flight and Allegiant says they have hotel vouchers for only about 55 people not to mention the food vouchers they decided $8.00 at LAX was enough - you can barely get a good cup of coffee for that price in this airport.