Allegiant Air

Los Angeles to Tulsa. The flight was cancelled and rescheduled 24 hours later. The airline sent a text at around 1ish am for a 9 something morning flight. I called the airline and was on hold for 40 minutes before I talked to an agent. I was told the flight was cancelled due to mechanical issues. The agent was polite and explained that since they are an independent airline, they cannot put me on another airline so I could get to my final destination (which is what typically happens when a flight is cancelled with other airlines). I tried to make the best of the situation and accepted I was staying in LA one more day. Luckily, I was staying with family, so I didn't spend extra $$ on transportation and lodging. The following day, we boarded the rescheduled flight and ended up getting delayed for almost 2 hours, while we were inside the plane! They had 24 hours to fix the mechanical issues and yet continued to be bombarded with more! The poor flight attendant ended up having to do her "fasten seatbelt" shpiel at least 3 times before the plane was fixed and the door was closed. At one point, one Allegiant employee made a joke about "inflight entertainment" which no one appreciated! They kept telling us we were taking off in just a few minutes - meanwhile, almost 2 hours later, we hadn't left nor the doors closed!! They gave us vouchers each for the cancelled flight but I will never fly Allegiant again. I thought I was saving money and yet, it cost me one day's worth of lost wages. Should have flown with another airline.

We spent our 16 wedding anniversary in Las Vegas airport. Being the responsible adults that we are, we arrived 2 hours early for our 2:15 flight from Vegas to Tulsa. Our flight was delayed at least 4 times (I lost count). We were told that the delays were due to a non-functioning external a/c unit that was supposed to keep the plane cool in-between flights. They told us that it ran for at least an hour before anyone noticed the problem. The plane was sitting in Vegas sunlight in 114 degree weather without a/c. In addition to the delays, we experienced 1 aborted take off (plane had physically left the ground, but pilot had to abort and take us back due to an air speed sensor malfunction) after having set on the tarmac for 1.5 hours without a/c. A second boarding during which we set on the tarmac for 2 hours without a/c. While we were sitting in a sweltering plane some of the passengers voiced their frustration. The pilot then got on the speaker and threatened all passengers with an air marshal if we did not keep our opinions to ourselves. This was after he told us all via the speaker that this was "just one of those nights." We started down the runway this time and never even got to attempt take off due to one of the blinds reportedly coming off a window. We were deplaned a 2nd time and told that our flight was cancelled. The staff waiting at the gate informed us at that point that we passengers should begin looking for our own hotel accommodations. They would not assist us in any fashion. Allegiant Air would reimburse us up to $300 for the hotel, and will reportedly reimburse us for transportation to/from the airport. They estimated that we would get out reimbursement in 5-7 days. Keep in mind that this is Vegas, on a weekend and it was now after 11 p.m. We couldn't find a room under $300, so we are now losing $$ through no fault of our own. I also had to cancel our reservation in Tulsa, which was now outside of the "no penalty/no charge" window. I spent a lot of time pleading my case not to be charged for a room that we would now be unable to use. For our troubles, we were given $8 meal vouchers and a $100 credit towards future Allegiant Air flights?! $8 doesn't buy a meal at Vegas airport. And we will not be flying with that airline again - that credit is useless. We understand that things happen, but the nonchalant and at times downright rude attitude of their staff just put an even more bitter taste in my mouth. Long story short, I would not recommend Allegiant Air to anyone.

We were to depart from Tulsa to LAX at 7:20pm, per recommendaion by Allegiant Air, we were there at 5pm. As soon as we reached the terminal, we were informed of an hour delay. No big deal, we could wait. Apparently there was "aircraft maintenance" and some planes had to be switched around. Of course, as someone who travels frequently, this is understandable. What's not understandable is how we went through 3 delays, until they finally told us a final departure time at 1:45am. The airline brought in pizza and refreshments, just to settle us down. Then, at midnight, an announcement was made by a very snarky associate who informed us that the flight was completely cancelled. This made us lose 300$ car rental and hotel reservations. So, since the pilots were "timed out" they told us to get a hotel if we were more than 15 miles away, because they did not have a certain time for us to come back the next day and said they "would email us". We were sprawled around the airport at this time, some of us sleeping, and we came to the counter to ask questions. We still don't know when our flight will happen. We would normally cancel, but this trip is necessary to see family.

✅ Verified Review | Indianapolis to Fort Lauderdale with Allegiant Air and I'm stuck at IND. I'm a frequent weekend traveler from Lousville to Fort Lauderdale on Delta or American, I was trying to save around $150 flying Allegiant, but it ended up worthless since this airline always is delayed, going back to major airlines.

✅ Verified Review | Springfield to Las Vegas with Allegiant Air. Departing flight 45 mins late. Departing plane had only one functioning lavatory. Loudest cabins in the airline industry. Return flight delayed 3 hrs and counting due to the plane allegedly having no functioning lavatory. According to the terminal attendant, "We won't be taking the original plane. They just haven't found another plane yet." Nickel and diming the not so savvy traveler with bag fees for every situation imaginable. I'm glad my wife and me educated ourselves about Allegiant's policies beforehand. Don't be a victim. Handful of Wheat Thins - there's a charge for that. If you're going cheap, go Southwest if possible. Work a few more hours to make up the $100-200 cost difference - it's still far and away the better affordable airline.

Des Moines to Las Vegas. Allegiant Air has cancelled the past 3 consecutive flights. We fly frequently between Las Vegas and Iowa, and are disappointed nearly every time we fly Allegiant. In fact, we are surprised when things actually go smoothly and on-time. We continued to choose them because of their direct flights to smaller Iowa locations, hoping that the service would improve. But when we have to book hotels or postpone plans because of cancelled and delayed flights, that benefit no longer outweighs the negatives. If this had only happened once or twice, I wouldn't bother reviewing this. But between our family and my extended family in Iowa, this is 7 delays or cancelled flights within 2 years and that's beyond acceptable.

The Allegiant Air flight from Shreveport to Las Vegas was scheduled to depart at 1.30pm cst. After sitting on the plane without air for over an hour the staff provided us with a drink. They were not able to explain what was going on. They allowed us to go back into the airport until they determined what was going on. It is now 4.40pm cst and we are still stuck at the terminal. I tried to reach customer service but I was on hold for over an hour. I will never use this airline again.

✅ Verified Review | Today is my first experience with Allegiant Air and I was a bit skeptical after reading some other bad reviews before booking my ticket. This morning, our plane took to the runway for an on time departure from St. Petersburg to Bangor, only to have to slam on the brakes on departure due to a mechanical issue. Just what you like to hear. We have now deboarded the plane and have been waiting in the terminal with no information provided. Seats are stiff as boards, with half of the space of other airline economy tickets. This will be my first and last time ever flying Allegiant.

My flight was cancelled without explanation for Monday July 11, 2016 and no reschedule flight offered. I was on the phone for over an hour trying to talk to someone about flights and other accommodations. Finally someone answered only offered refund for my flight back home and $150 voucher each for me and my companion. No hotel accommodations weren't available. Also I couldn't not fight a flight to get back home not until Thursday or Friday, because flights were all booked. We both already missed a day of work, so I had to book with Allegiant again to fly somewhere else to get me closer to home. So I booked flights to Harrisburg.Pa then rented a car to drive to Niagara airport to get my car that was parked there. Then finally we had to drop renter car in Buffalo Airport and was able to head home afterwards. This was such a stressful experience. I needed to get back home to my kids and work. The other flights like Southwest , AirTran and Jetblue were too much money to book at last minute. I am sorry to say I will not fly with Allegiant Air again !

Las Vegas to Bellingham. The worst flying experience of my life. Started off by having flight delayed 2 hours. We had checked in online the day before, thinking we'd just quickly print boarding passes at airport, like you can with basically any other airline. Not so with Allegiant. You have to stand in line forever and pay $5 just to get it. Then our delayed boarding time comes and goes with still no plane and no info provided to us about what's going on. Many people there were there from a cancelled flight the day before. Luckily a plane did finally come after a 4 hour delay. They had overbooked it and so some that thought they had seats didn't. Plane was hot with limited air and we had to wait another hour before we even took off. Terrible experience all the way around.