Allegiant Air

Was scheduled to fly from Baltimore to Asheville at 5:30, then was delayed to 5:45 - no big deal right? On the way to the airport, I was notified that the plane was then delayed - this time to 10:45. 5 hour delay. Now we are delayed again, to 12:45. I could've driven to and from my destination in the time it's taken to just wait. Completely unacceptable - will never fly this airline again.

✅ Verified Review | This round trip flight with Allegiant Air was on time, well managed and efficient. the plane was clean and comfortable and the staff professional and polite. I have read a few complaints about this airline, but for me everything was just fine, no complaints from Punta Gorda FL to Rockford Il.

✅ Verified Review | Des Moines to St. Petersburg with Allegiant Air. I endured a 2 day weekend of nothing but delays and an eventual cancellation of flight due to mechanical issues. This wouldn’t have been so bad if I was traveling by myself, but I had a handful of kids in-tow. What good does it do to buy cheap airfare tickets if the airline cannot get one to the destination on time or even in a timely manner? This 2 day delay had a devastating ripple effect throughout my entire 7 day itinerary. It seems that this company can’t keep track of its own pilots. Allegiant flew a different plane in to DSM only to find out that the pilots were out of air time. Here is a working airplane, but no one to fly it. What kills me is that the company is military strict on checked baggage weight, but it asks flyers to open the air vents and click the seatbelts before deplaning. I have strict flying rules too. Make me unload 3 lbs. from my checked luggage into my personal carry-on at the check-in stand (on a return trip no less) and you can click your own seatbelts and close window shades behind me.

✅ Verified Review | 3rd time I've flown Allegiant. 1st time was delayed 3 hours. Second time was 1 hr. I am at the gate now and flight from St Petersburg FL to Grand Rapids is 1 hour late again. This was the first flight of the day and you would expect it to be ready. It wasnt. Next, they advertise as a budget airline. That is only because they charge you for everything. Boarding passes are $5.00. Water or soda $2.00. The cost of the flight advertised did not include taxes. After all was said and done this flight cost 25% more than standard airplanes and was late in all cases.

✅ Verified Review | This was by far the worst experience I have had flying. To get started we were delayed 3.5 hours on 7/7/16 to then have our flight cancelled. We were told flight was moved to 8am on 7/8/16. No big deal except when we arrived and went through security at 7am we were told by airport staff Allegiant mechanics had not shown up and our flight crew were nowhere to be found so again we were delayed another 3 hours. You know what Allegiant did to accommodate everyone? Nothing. We got a 100 voucher for their airline but you really think anyone wants to fly with them now. So fast forwarding to 8/10 our 8.20 return flight. We get to the airport to find out all computers are down, luckily I checked in online. So for starters we expected a small delay. So at about 8.35 we get to board to then sit on the plane until 10.15 before they make everyone get off the plane. Again no accommodations. We finally board and leave at 11.20 - another 3 hour delay. I really think Allegiant needs to get it together.

Our flight from Las Vegas to Honolulun with Allegiant was delayed 4 hours and the airline did not provide a reason for the delay. They provided us with a food voucher for $8.00 which does not buy you much at an airport. We finally left at 10:30 PM and had to fly 6 hours in the middle of the night. We booked this flight because it was cheap and not a true "red eye". The seats on the plane were extremely uncomfortable and did not recline even though we paid extra for the seats with extra leg room. The first leg of the trip the extra leg room seats had maybe an extra 6 inches of room. The return flight extra leg room seats had much more leg room but the seats were still very uncomfortable and didn't recline. I would have been okay with the seats on a short flight, but this was a 6 hour flight. We could not sleep at all in these uncomfortable seats. The return flight back from Honolulu was also over an hour late taking off. Also on the return flight, we had to wait an hour for our luggage at the carousel. This all being said, "you get what you pay for". Cheap does not equal quality. I will probably never fly with them again, unless I have lots of time and really need to save money.

The flight on July 1, 2016 from Pittsburgh to St. Pete-Clearwater was fine. It left and arrived on-time. The seats are not very comfortable. They don't recline and there's not much cushioning. Staff were courteous and attentive. Flight #866 from St. Pete-Clearwater to Pittsburgh on July 4th was cancelled. I received a text telling me the flight was cancelled about 12:30 am. But I was asleep and didn't look at the text. I went to the airport thinking it was still on. The lady at the counter just said the flight was cancelled and I was on the flight tomorrow (Tuesday) at 2.40 pm. I tried to ask some questions about what to do or do I get a conformation. She dismissed me. She offered no apology for the inconvenience. She wasn't outright rude, but treated me as if I was not her first priority and should have been someone else's problem. I called the customer service number on the way back home. 32 minutes later the call was lost/disconnected. I tried again, 63 minutes later I actually spoke with someone, she was pleasant. They offered no apologies or explanation. Just a voucher for future travel with Allegiant Air. Not pleased with the whole thing.

Jacksonville to Cincinnati with Allegiant Air. Over the past several months my flights with this airline have been delayed and in June my flight was cancelled. Allegiant gave everyone a $100 credit. While that's all great, it's horrible to have a cancelled flight with no explanation. Besides the cancelled flight, every single flight has been no less than 30 minutes late. Today my mother is flying to CVG from JAX delayed for 1 hour and then cancelled. Do not fly this airline if you're on a time crunch.

✅ Verified Review | Our return trip from Richmond to Jacksonville, flight 914 was simply cancelled. No explanation, just an email saying we should be rescheduled for the next day. When you call their number you just sit on hold, after 32 minutes, I hung up and booked through American for a small fortune. Some of us need to get back home and work. I tried calling on my flight up to Richmond a few days earlier and same thing, a ridiculous wait time. This is obviously a business that has no clue about customer service. Allegiant, unacceptable and shame on you.

Baltimore Washington to Cincinnati with Allegiant Air. Horrible - 3 hours late, plus an hour on the ground once arrived turned a 1.5 hour flight into 5.5 hours. I could have driven from DC to Cincinnati as quickly when you add in the wasted time. Terrible airplane, horrible staff, miserable communication. There is nothing good about Allegiant Air.