Allegiant Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1224 reviews
3/10
3 star Skytrax Rating
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1/10

"flight has been delayed 3 times"

(Canada)

Trip Verified | Bellingham to Las Vegas. Absolute worst airline ever! We have spent much the whole day at the airport because our flight has been delayed 3 times. This is inexcusable. How can they think that it is ok to mess with people's lives like this! We only had two days in Vegas with one day spent at the G#D Dam# airport because this airline can not seem to get their act together! We will never fly with this poor excuse of a company ever again! There are plenty of choices out there. I would rather pay more than to put up with this garbage.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteBellingham to Las Vegas
Date FlownAugust 2019
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"charge you for everything"

(United States)

Trip Verified | No curbside checkin you can see the line to expect leaving from FLL. Arrive 2 hours in advance for domestic flights only to have your flights delayed(see attached). They let a passenger onboard who was not supposed to be on the flight we were on and the only reason they figured it out was because the seat had been sold to someone else. You cannot even take a nap on your flight because the flight attendants are broadcasting and distributing snacks in a loud manner If you have another airline you can choose (which I didn't flying to Asheville besides Spirit) easy choice, anything but Allegiant. Every seat on the airline is the same (seats do not move no leg room or place to fit a water bottle on the A320), they try and fit as many people on the plane it seems and delay departure times to fill every seat. Best of all they charge you for everything. Bring snacks
AircraftA320
Type Of TravellerBusiness
Seat TypeFirst Class
RouteAsheville to Ft Lauderdale
Date FlownAugust 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
1/10

"Absolutely horrible"

(United States)

Not Verified | Belleville to Punta Gorda. Absolutely horrible. Taken this flight twice in 60 days. Both times it was 7 hrs late. Sitting at Belleville airport now with hundreds of stranded people due to 5 late Allegiant flights.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBelleville to Punta Gorda
Date FlownAugust 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
10/10

"We had a great experience"

(United States)

Trip Verified | Kansas City to Destin. I would strongly recommend flying with Allegiant. We had a great experience. Greg the flight attendant was the nicest attendant we have encountered, Our flight was a very nice one, all the other staff were very nice too. We got a very good deal and very nice prices for our tickets, and luggage. It was a nice non stop flight from KC to FL. We will definitely fly again with Allegiant this was our first time using this airline.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteKansas City to Destin
Date FlownAugust 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"fly someone else"

(United States)

Trip Verified | Orlando to Knoxville. Orlando check in is awful. The lady named Joe was miserable. 40lb limit is a joke. If the is any other way, fly someone else. Flights are cheap so expect cheap.
AircraftA320
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteOrlando to Knoxville
Date FlownAugust 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
10/10

"had such a delightful experience"

(United States)

Not Verified | My husband and children traveled from Sanford, Florida to Niagara Falls, NY on August 2nd 2019 in the early am (6:27am) and we had such a delightful experience today. The flight crew Kristen, Michelle and the other two lovely ladies went out of their way to make this flight perfect! I had an emergency happen and needed a personal hygiene product and the girls came to my rescue! They were so interactive with my two children and made my girls feel so comfortable during the flight. Allegiant Air is our carrier of choice as it’s close and convenient to where we live in Lake Mary, FL! And I just want to give a shout out to the entire crew for a job well done!!
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteSanford to Niagara Falls
Date FlownAugust 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"comment about the wonderful experience"

(United States)

Trip Verified | Newark to Destin Fort Walton. I just had to comment about the wonderful experience my husband and I had. Everyone was so friendly and courteous! When we added a carryon the woman helping us took the time to show us how to do it online in order to save $60. Also, there was a stewardess who went out of her way to help those with small children. We look forward to using them again in the future As for the person who said they nickle and dime everything, I lived the large selection of snacks they offered. $2.00 for a Diet Pepsi was very reasonable!!
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteNewark to Destin Fort Walton
Date FlownAugust 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"Nickel & dime you"

(United States)

Trip Verified | Las Vegas to Medford. Literally the worst experience I've had flying over 10 airlines. Nickel & dime you to the point you wouldn't believe! $118 for a carry on duffle bag. and small backpack, $3 for mini water ! It gets worse, 60 minutes did a show on just how bad they are.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteLas Vegas to Medford
Date FlownJuly 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
1/10

"Horrible experience"

(United States)

Trip Verified | Phoenix to Central Nebraska. My daughter was scheduled to fly from Mesa to Grand Island. She arrived at airport, checked her bag, ( which they took and put on the flight!) went through customs, got to her terminal and was told they closed it and wasn’t allowed on! The people who work there were terribly rude to her. First, why would they allow your luggage to go on the flight if they were no longer taking passengers, second, she was not they only one this happened to, there were 5 other people they did this to. We have used Their airline many times, this was the first incident we’ve had. Very disappointed in their customer service. Horrible experience for a lot of people that day!
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RoutePhoenix to Central Nebraska
Date FlownJuly 2019
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"Never will fly them again!"

(United States)

Not Verified | St Pete/Clearwater to Norfolk. I traveled on July 18, 2019. The Allegiant staff at St. Petersburg/Clearwater Airport in Florida were extremely rude and impatient. They apparently have no skill level in how to communicate with customers in a civil manner. Thor demands were rigid and not accommodating to the customer. No attempt was made by 2 of the staff to timely check in customers. Cramped seating! Never will fly them again!
AircraftBoeing 737
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteSt Pete/Clearwater to Norfolk
Date FlownJuly 2019
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no