✅ Trip Verified
| Honolulu to Dallas/Fort Worth via Seattle. While US-based airlines often lag behind their international counterparts in terms of providing modern amenities and efficient and pleasant customer service, it has been my experience that Alaska is one of the better US-based airlines. I've flown them over the last five years and always have had positive experiences. Their economy seats aren't exactly luxurious, but their planes have always been extremely clean. Their flights, sans their puddle-jumper ones, usually have a great assortment of on-flight entertainment. Staff, whether at check-in, the gate, or on the plane, are almost always pleasant, courteous, helpful, and professional. The only exception was the gruff and rather odd check-in agent in Honolulu (no surprise, it's a terrible airport with miserable staff) who was skeptical about accepting my checked bag because of something on my boarding pass that he couldn't really articulate, but, nevertheless, he demanded to see my driver's license. I have no idea what that was all about and what his problem was, since I entered my name, address and TSA Pre-Check details correctly when I booked the flight. Otherwise, the check-in processes, whether online or at the airport, are normally efficient. The one time I was delayed on Alaska, about three years ago, the staff handled passenger inquiries with class and professionalism - much more so than I would expect on airlines such as United, American, Spirit, and Southwest. Their prices are often competitive with the likes of United and Southwest, especially for West Coast flights. It's a shame that Alaska focuses primarily on the West Coast, plus Chicago, Dallas and New York, because, based on my experiences, they'd be a great travel host for foreigners touring the U.S. Just try to avoid the odd check-in dude in Honolulu.