Akasa Air

✅ Trip Verified | We have booked total 3 tickets (windows). My only concern is our seats have been changed without informing or asking us. Later when we asked for the reason they made us to wait for few minutes and a senior guy came with new boarding pass and started yelling that he never seen passengers like us. His point was “I gave you a Business class (3 seats in a row) and why don’t you want it. My point is "we don’t care about class why we want windows seat of our actually paid seats“ the conversation ended with his words telling “I never seen passenger like you“ Me telling “well, you have seen now“ even at last moment I got a window in economy class which is two rows behind my actual seats. Very lame of the kind of response which he have bottom line : everyone don’t ask for business class. It’s their responsibility to make sure passengers get the seats which they have booked and if there is some conflict they should let the passengers know before changing it

✅ Trip Verified | This was my second flight of Akasa. 1st flight was okay. But this time it was lot of inconvenience. I didn't get boarding pass till I reached airport due to some technical hitch. While check in option online, Akasa displays list of names of all passengers along with their boarding pass which I think is not a good practice and security of passengers should be respected. Why should one know names of people travelling. Overall experience bad and security of passengers very very bad.

✅ Trip Verified | The worst airline and service! I have booked for the first time and this is the worst decision ever. I booked five tickets for me and my family including two senior citizens. All five of us were allotted with different seats and that too in the middle ones. If that’s not cruel and unethical then what it is? We started our mini vacation with a very happy note but alas the Akasa Air has ruined in the final note!

✅ Trip Verified | One of the worst experiences. Gate change from what was sent via first message to the one at airport was not announced or message was not resent - we had to figure out at the airport. Inflight experience was pathetic. I was seated in row 15D - The inflight attendant was not clear on emergency row - she started explain the emergency procedure to row 12 customer when the emergency rows were 15 & 16. I had inflight meal prebooked - none of the flight attendants bother to ask for servicing the same - when I asked for the same - captain announce landing - so I was not served my pre booked meal. I paid for the same but get the same on board

Not Verified | Overall a good experience than previous flights I have gone through. Perfect service management and on-time management. I would rate it a 5 star flight for economy class

✅ Trip Verified | The flight was completely comfortable and the food served from Café Akasa was very appetizing. Lovely in-flight experience! The cabin crew was absolutely humble and polite and addressed to every passenger with utmost patience. Very happy with my experience!

✅ Trip Verified | Definitely will fly again. Today first time i travelled in this airline. Was provided premium seats which are wide enough & there is less crowd at counter check & the behaviour of staff are really polite. Also they serve nice food. I am really satisfied with Akasa Air.

✅ Trip Verified | The staff are very rude and I don’t understand being new airline why this people don’t hire such good trained people. No welcome and such bad behaviour. Even for amount more weight they charge like anything even if you don’t have hand bags. In comparison to IndiG0 or Vistara or go first they have to improve a lot to reach to their level. Very disappointed with this airline.

✅ Trip Verified | I was disappointed with the staff at the counter check In at Delhi airport. However, their manager was very cooperative and helped me with my seat assignment. I was treated well by the in flight attendant and was met with all requirements. The take off and landing was very smooth. Baggage clearance was smooth. Just the check in free seats availability should be improvised and worked on: Pls keep all seats available for everyone who has booked tickets as you guys want to be an airline with a tag - affordable for all. Pls don’t charge unnecessarily on extra baggage and seats .

✅ Trip Verified | Air Akasa will weigh every single thing you have and then charge you. Per kg extra baggage charges are 550, too much and they call themselves affordable. Never fly with this airline, staff behaviour is not good.