Akasa Air

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 143 reviews
4/10
No Skytrax Rating
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3/10

"Boarding is entire chaos"

(India)

Trip Verified | I travelled twice within a span of three weeks. Positives: - Inflight service is good - Staff is courteous in flight - Baggage comes on time. Negatives: - Boarding is entire chaos, they dont know how to even organise boarding from gate. - Flight is divided into zones where zone 2,3 and 4 can board early to avoid congestion but no one announces this! Check in staff horrendous - I specifically asked for my paintings to be put the Fragile tag but they didn't put it with the result one of them was destroyed.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteDelhi to Bengaluru
Date FlownNovember 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
1/10

"this airline is always late"

(India)

Trip Verified | I don't know where to start, this airline is always late. Akasa is undoubtedly known for the delays it causes, mainly by a few hours and sometimes even almost a day. Akasa gave 1 hour time before the departure, as its boarding time, which is atrocious. Today, I was on the way to the airport, when I received a last moment notification stating the delay of my flight QP 1314 by an hour, which was still okay at that point. The madness began when I reached the airport and was lined in the queue for checking in my luggage when the Akasa employees started pulling out other passengers from another flight that had begun boarding. On finally reaching the counters after over half an hour, the ground staff refused to take my luggage as the Departure time was 3.30 pm after the delay, and the "boarding" mentioned by them was 2.30 pm and the time was 2.32 pm. They refused the baggage, and I had to run through security with 15kg of luggage, which had 2 bottles of alcohol. Upon finally reaching the gate, the flight was mentioned delayed again. The boarding did not start before 3.20 pm.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteBangalore to Ahmedabad
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
7/10

"Newest of all Indian airlines"

(India)

Trip Verified | Newest of all Indian airlines, started just 2 months back. Another LCC, ticket price competitive, boarding was smooth. Flight was on time. Seats just ok as per LCC standard, cabin was clean and hygienic, cabin crew courteous.
AircraftBoeing 737 Max 800
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteAhmedabad to Bangalore
Date FlownOctober 2022
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes