Akasa Air

Not Verified | i flew with Akasa Air in December and experienced great service like comfortable and nice legroom seats, crew was friendly and came around the cabin 6 times, wifi was bad, value for money excellent, check-in was slow, no food, no entertainment. Will defiantly fly with them again!

✅ Trip Verified | Akasa Air is a very bad airline which in my experience they can't help their customers. They ignore, they talk rudely, and only care about money. Please don't travel with them. If you are traveling after seeing this feedback you will feel regret. Big zero "0" review from my side.

Not Verified | I recently had the misfortune of flying with Akasa Air, and my experience with their customer service regarding a rescheduled flight was nothing short of a nightmare, I had a morning flight for convenience, only to receive an email notifying me of a rescheduling to a night-time departure. First and foremost, lack of communication from the airline was appalling. I was informed of the change just days before my original departure, leaving me with minimal time to adjust my plans. The airline failed to provide any reasonable explanation for the abrupt change, leaving me frustrated and inconvenienced. The rescheduling flight time itself is highly inconvenient, as i originally chosen a morning departure to suit my schedule. Furthermore the airline exhibited a complete lack of empathy towards passengers affected by the rescheduling. There was no compensation offered, not even token gesture to acknowledge the inconvenience caused. It's evident that customer satisfaction is not a priority for Akasa Air. I strongly advise anyone considering this airline to think twice and explore more reliable and customer oriented options.

✅ Trip Verified | An utter nonsense ground-staff, completely unprofessional. She did not have the courtesy to admit her mistake - initially all of us (passengers) had already formed the line, then she announces that the boarding will be done Zone wise. Also, she made an announcement that the line should be formed where she is standing. We all mentioned to her that we are already in the line here, why don't you continue here. She said, since I had not made the announcement, how can you even form a line. A 2 minutes later, she announces that form a single line and she will allow everyone inside. When I asked her, you were supposed to let us in by Zone wise, to this she mentioned, but I also announced that it will be line wise.

✅ Trip Verified | Very polite & pleasant staff both ground & in flight. Special mention for Mr Bikram from the check in counter. He was extremely courteous & very accomodative. Boarding commenced on time & flight landed half hour before schedule. In spite of turbulence, flight was quite smooth. Kudos to the Captain. Very good experience flying Akasa for the first time. Strongly recommended.

✅ Trip Verified | Efficient and user oriented airline. Check-in counters are very well managed. Staff is well behaved and takes care of requests of passengers. I was personally pleased to travel by this airline. My sincere complements for Mr Satya Prakash who was manning the check-in counter at Delhi airport T-2 terminal at around 0900 hrs on 01 Mar 24.

✅ Trip Verified | I had an utterly dreadful experience with Akasa Airlines during my recent attempt to fly from Ahmedabad to Delhi. It was nothing short of a nightmare filled with incompetence, stress, and utter unprofessionalism. Upon arriving at the airport, I was shocked to discover that I had somehow missed my flight despite being present well within the recommended time frame. To my disbelief, it turned out that Akasa Airlines had initiated boarding earlier than scheduled, without bothering to make any announcements or inform passengers like myself. The lack of communication and disregard for passenger convenience exhibited by Akasa Airlines is simply unacceptable. Despite my timely arrival at the gate, I was met with closed doors and indifferent staff who callously informed me that boarding had concluded. This experience left me feeling frustrated, inconvenienced, and utterly disillusioned with Akasa Airlines. The airline's blatant disregard for basic customer service standards and its cavalier attitude toward passenger satisfaction are indicative of a company that prioritizes efficiency over the well-being of its customers. In conclusion, I strongly advise against entrusting your travel plans to Akasa Airlines. Save yourself the hassle, stress, and disappointment by seeking alternative options that prioritize professionalism and customer care.

✅ Trip Verified | Smooth check in, lovely staff and new airplanes. Great uniforms. Clear information and No delays Pilot communication good. Excellent Value for money.

Not Verified | I traveled in Akasa Air flight no QP1607 to Delhi. Before the take off I asked three cabin crew members for water. One said she'll bring it. Second didn't answer. Third said he'll provide the same after take off. Even after take off they didn't provide me any water. I reminded them the same while they were serving on which they said wait for them to come to my seat. These people can't even provide their customers a glass of water. My throat was hurting for 1 hour after take off and these people were refusing to provide water. Some of the cabin crew members names are as follows- Flight Attendant Nikhil and Flight Attendant Sanchari. I don't recommend this air company for people in the future. These people are rude and can't provide customers with even the basic facilities.

✅ Trip Verified |  Please don’t fly with them ever if you want to reach somewhere on time. They have the worst flights and don’t value people’s time whatsoever