"No value for money, poor service"
Spriha Sharma (India)
Not Verified | First of all the flight was delayed 6 hours and rhe customer support were absolutely of no help. Even after the delay and boarding, they kept delaying the process and made the passengers wait for 45-50 more minutes. The cabin crew were underwhelming and absolutely no service was provided as a compensation for our time. Many of us had connecting flights which had to either be cancelled or postponed. No value for money, poor service. Never Again.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Mumbai to Delhi |
Date Flown | January 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
“disappointed with the cabin crew service”
Preet Mehtani (India)
✅ Trip Verified | We were fine with the flight but were highly disappointed with the cabin crew service. We paid extra to get an upgrade to premium economy sits and when the café service started, we understand that PRE orders are taken as priority considering the flight times but our fist row my mom and aunt were in the 3rd row were completely ignored. No one bothered to even ask if we wanted to order anything, the service just went to the 2nd row for the PRE order and then to the economy class. So we’re for some free baggage and asking the crew at last for a cup of noodles and a coffee they had such an unpleasant expression on their face. We have been flying with different operators and also Akasa for many years now, multiple times a year but haven’t been treated so ignored and unnoticed.
Type Of Traveller | Family Leisure |
Seat Type | Premium Economy |
Route | Ahmedabad to Goa |
Date Flown | January 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Thank you very much"
Rama Tadikonda (India)
✅ Trip Verified | Would like to appreciate Akasa air Mr Naveen who was very helpful in the last moment as we left power bank in the baggage and was stuck. The power bank was not trashed and he helped us to get it back to the boarding point. Thank you very much Mr Naveen it is very much appreciated
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Chennai to Port Blair |
Date Flown | January 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"got a bad experience"
N Jasin (India)
✅ Trip Verified | I was travelling from Kolkata to Bangalore with my parents carrying eleven liquor bottles. But they didn't allow me to carry that many bottles and said that I can carry 8 litres. I told them we are three passengers, and I have three more bags to keep the other bottles. They were not ready to do it. I was coming from Kolkata to Bangalore in an Indigo flight, carrying the same bags, I didn't face this issue there. I am aware that passengers can carry upto 5 Liters of alcoholic beverages as part of their checked-in baggage. I got a bad experience from Akasa Air yesterday (9-1-24).
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bangalore to Kochi |
Date Flown | January 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
“Non helpful staff”
Samina Sheikh (India)
✅ Trip Verified | Non helpful staff. Very terrible experience. They did not send me a boarding pass even after I did web checkin. When I reached to the counter for the boarding they made me go there twice because they said go to the gate directly they will take you in. I returned from security check in and then they said sorry now you are late. I was still ready to take the flight which they said wait for the reserved lounge and till that time was assured that they will put me in their next flight which was around 21:35 and still after waiting a good number of minutes they said we are full. Now I am staring at IndiGo and booking theirs at 8 times higher rates.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Delhi to Ahmedabad |
Date Flown | January 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
“I was very disappointed”
S Reddy (India)
✅ Trip Verified | I had travelled first time with Akasa Air and I was very disappointed. I ordered for Poha which was priced Rs. 200/- for one bowl. The bowl size was big but Poha quantity was very less. It's about 1/3rd of the total quantity. It was so ridiculous and terrible. Paying high price and get very less food quantity. Overall, I would never fly again with Akasa Air.
Aircraft | QP1917 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bengaluru to Pune |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"do not consider Akasa Air"
Y Yamini (India)
Not Verified | The worst decision to have travelled with Akasa air. The flight scheduled to fly at 8:30 am flew at 2 pm from Delhi to Mumbai. They shared it was due to bad weather, however, indigo, the same aircrafts as Akasa were flying with very minimal to no delays. On arrival, we had to sit in the craft as their parking spot was “busy” due to VIP movement. Even if you get a free ticket to fly, do not consider Akasa Air.
Aircraft | Boeing 737-8 Max |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Delhi to Mumbai |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Worst overall experience"
B Janashan (India)
✅ Trip Verified | Worst overall experience. Change in time has not been shared via any mode of communication. Staff are rude and they haven't let us in despite the flight didn't start on time. Overall worst experience. Money wasted and never recommended anyone to take this airways.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Ahmedabad to Mumbai |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Bad overall experience"
Eram Parwez (India)
Not Verified | Bad overall experience. Do not recommend. Got my flight rescheduled information just shared on email. Web checkin has no option to check seats, due to which I got seat that I hate in spite of making early check in. Delayed. First and last experience.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangalore to Lucknow |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"unreliable company"
N Mayjan (India)
✅ Trip Verified | Most foolish and unreliable company. Either they are 4 hours prior or 4 hours late without any update. Web check in even they don’t send to the all passengers. 80% people were fed up every time I can see at the airport.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bangalore to Delhi |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |