Akasa Air

✅ Trip Verified | I travelled many airlines (Air Asia, IndiGo, Akasa) on my recent India trip. Akasa Airlines is miles ahead in Customer service at Airport, Customer Service Call Centre. Very new, comfortable seating and facilities in flight. Flight take-off and landing is also very good, didn't feel that we had landed. Keep up the great work, within no time you'll be India's best airline.

✅ Trip Verified | Very happy with Akasa Air services. This is the 2nd time I've flown from Agartala to Guwahati and vice versa and was happy to note that both ground and onboard staff were helpful, courteous and well trained and maintained their standards. They had ontime departure and the aircraft was clean and seemed new. I would fly it again.

✅ Trip Verified | We just had the worst experience with Akasa airlines. We had booked a flight from Mumbai to Kochi with 5 hours layover in Bangalore. To start with the flight was late to start from Mumbai and thus arrived late in Bangalore. We had 5 hours transit time in Bangalore , so we were hanging out in the airport lounge. But they preponed the flight from Bangalore without any prior information. Obviously we didn't knew about this and missed the flight. Later when we spoke with manager and other staffs of the airlines, they handled the situation quite unprofessionaly and Irresponsibly. As we were transit passengers no airlines can take of the flight without transit passengers. They didn't make any effort at all to get in touch with us initially to inform about the change in the timing and later for boarding the flight. Anyways even after talking with then for a total of two hours they didn't provide us with any suitable alternative options. We had to book hotel and take a later flight on the same day after 12 hours. The money for hotels, transport and food was just a waste from our side to clearly a mistake from their side. I am writing this review sitting in the above said Bangalore to kochi flight and it's delayed.

✅ Trip Verified | I had worst experience with Akasa Air. My flight was supposed to be at 12.50pm but when I reached airport to know that it has been already departed at 7am in the morning, I did not receive any call or message regarding that. I later on checked for any messages that I might have received but I had no message from akasa or goibibo from where we had booked our flight. Now the next flight is at 9.45pm, and we have booked a hotel For 1500 and 2 times meal.

✅ Trip Verified | It was a wonderful experience overall, crew members are very helpful, every time they assisted us with a warm smile, have ever ever felt such a kind of special assistance.

✅ Trip Verified | Took the flight from Bangalore to Kochi and back. This was my first trip on Akasa. I was impressed with their efficiency, punctuality, courteous and friendly staff and clean flights. The flight landed early both ways.

Not Verified | On time, clean, spacious and comfortable seating. One of the lowest fare, very courteous staff, offered free water and was very friendly.

✅ Trip Verified | Worst airline. Don't opt for it. Airline delays by 1 hour minimum. Unprofessional and unaware staff. Advise never to opt got it and book other airlines instead.

Not Verified | My first flight with Akasa Air was a nightmare. Airport staff is ignorant about flight which had already landed. Bus brought us to a flight destined for Ahmadabad and we waited for 30 minutes after we were asked to reboard the bus to reach flight for Lucknow. Airport staff need to be trained. Akasa operation vendors seems to be cheap and airline managers are careless. I do not recommend Akasa Air.

✅ Trip Verified | New Boeing 737 Max aircraft, spacious cabin, great leg room. Some aircraft that akasa air uses are ex Jet Airways aircraft that have ample leg room. Akasa cafe is excellent, Checkin was hassle free as i had selected my seat and web check a day earlier prior to my travel. Crew was polite and helpful. USB chargers for mobiles are given in every seat,