Wizz Air

Not Verified | Belgrade to Paris. Horrible booking process, filled with traps designed to get the customer to sign up for unnecessary services. Check in process designed to trap the customer into paying high airport checkin charges. Dont use this scam of an airline.

Not Verified | Tel Aviv to Luton. Flight over was OK but coming back only one trolley service on a five and a half hour flight, only 5 sandwiches for nearly 200 passengers and no toilet paper in the rear toilet. Not good enough and will not fly with them again. It was the Sabbath when we left Tel Aviv so not much open in the terminal, airline must have known this so why didn't they ensure sufficient food on board. Went 8 hours with crisps and a chocolate bar including the time at the terminal.

✅ Trip Verified | Turku to Skopje. We were traveling as a family with teenage children. I must say that everything went as it was meant to be. Flight on time, FA professional and helpful. Clean airplane. Only that was negative was that only three of us could sit together, but we didn't pay extra to be able choose seats. Check-in/Baggage drop in Turku was a bit slow. Mainly due to the fact that there were only two check-in-desks (and one of them for "Priority" customers). What surprised me was that many passengers hadn´t checked in online. These needed of course to pay extra for check-in, and each and everyone of these passengers made "us others" wait longer. Must say that we, as inexperienced travelers (only 1-2-return trips/year) have not had any problems with any "low-cost-airlines". But we try to be careful doing our homework so no unpleasant surprises will occur.

✅ Trip Verified | Luton to Prishtina. I’ve flown Wizz Air many times and will continue to do so. As their prices are so good. But normally you do find they are delayed and it’s a rushed process. However this time, as we flew out at 5.55am the plane was already here meaning boarding was smooth, quick and efficient. By being on the first flights out also meant there was no traffic on the running. Meaning we landed 45 mins early in Prishtina. Definitely the best flight I’ve ever had with Wizz.

✅ Trip Verified | Oslo to Luton. They made me pay for hand language. Very noisy plane. This is the First and last time I will travel using Wizz air.

Not Verified | Lisbon to Luton. Bought 2 priority tickets online. But still they make us pay in the airport. Staff very rude, very bad service, what they say in the site is not true. They charge money for no reason. Very bad flight and service.

✅ Trip Verified | I bought 4 tickets from Eindhoven to Sofia return. I traveled with my daughter and I paid full amount ticket and paid extra cost 2 seaters, Wizz priority and I paid also extra Wizz club because mentioned in the website if I bought then give me special price every time I fly with Wizz Air. I brought 1 cabin baggage and 1 small school bag which inside there were kid lunch box and child cloth. The incident began while I arrived at Eindhoven Airport where staff said that I should pay extra cost for the baggage, I asked her why because I paid 2 full amount ticket, I paid for 2 seaters, I paid for priority passenger and even I paid extra for Wizz Club Card. I argued with her but she denied me to board if I did not pay 25 euro extra. I did not have any option beside to paid 25 euro extra otherwise again they wont let me on the board. While I fly back on 10 October 2019 from Sofia to Eindhoven I did not have some problem even I brought exactly same back as I left before from Eindhoven. After arrived In Nederland, I submitted complain via Wizz Air Website,I took so long to got reaction of my complain as they said must investigate the case. After took so long, they said that I broke the rule term and baggage condition that why extra fee applied but how come I broke the rule?

✅ Trip Verified | Vienna to Malta. So, if you want to use the basic fare, you can't take a trolley, even if it was in the size limits (but not always). They just don't care. When I complained to them they tried to blame the airport - no the airport was ok, they were the one that decided that I baggage with wheels is different than a backpack with the same size, or even a bigger one. Hope they are happy with the 45 euro they stole from me. I will avoid flying with them at all costs.

✅ Trip Verified | Poznan to Luton. The worst experience ever. Wizzair is never on time and more expensive than regular airline. My bag was damaged and the customer service was closed at the airport so they wanted me to come back to the airport to report it. And go to the repair shop then! I don’t know any repair shop for damaged luggage. Don’t waste your time and money with Wizzair.

✅ Trip Verified | Luton to Gdansk. By far the worst airline I have flown with. The customer service is just terrible. Required to pay £35 to check-in at the airport - just crazy!