“Unacceptable company”
Filippos Daniilidis (Greece)
✅ Trip Verified | Unacceptable company, with frequent cancellations, does not pay any attention to the passenger, even the plane had uncomfortable seats, and the pilot made a steep landing. Overall very bad experience.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Bucharest to Thessaloniki |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
“theres no food included”
Michiel Tromp (Spain)
✅ Trip Verified | Traveling 6h from 19h to 1am, surprised theres no food included. - Only small bag included so had to pay 130€ (60 for one flight and 70 for another one even though it was a transfer with the same company). Felt like a scam. - seats are very uncomfortable with no leg space. - toilet was very dirty and no toilet paper. - second flight was delayed more than an hour. - long waitings for the buses that connect airport gate to plane.
Aircraft | A321 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Dubai to Budapest via Barcelona |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
“such an unreliable airline”
Giacomo Bertacchi (United Arab Emirates)
✅ Trip Verified | This is a review regarding an overbooking of my son. He was actually supposed to fly today, regularly checked in online and with some extra but left grounded for overbooking at the counter. As a medical student he will be missing his lectures and tests, and there is no way the company can compensate for such inconvenience. In case of unexcused unattendance he might be further penalised by the school. I will never book him again with such an unreliable airline and I do not recommend it to anyone who is flying on a tight/non-flexible schedule.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Abu Dhabi to Larnaca |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"did not want to refund the payments"
D Nayarev (Latvia)
✅ Trip Verified | I bought 2 connecting flights from Paris to Antalya with the connection point Cluj Napoca. The company cancelled the second flight and did not want to refund the payments for the non cancelled flight. Never purchase air tickets from that company if you do not want to lose your money
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Paris to Antalya via Cluj Napoca |
Date Flown | March 2024 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Absolutely appalling service"
Tal Fineberg (Armenia)
✅ Trip Verified | Absolutely appalling service. We received an email to check in online but when we clicked the link it said our itinerary did not exist. When we arrived at check in we where informed that we had to pay about $75 per person to check in. We had screen shot proof of their problem but the so called manager refused to help.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Yerevan to Larnaca |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"one of the worst companies"
S Kamitos (Greece)
✅ Trip Verified | It is one of the worst companies to fly and even though initially considered as cheap, in the booking course is not! When I have the option to fly with another company on the day & route, I always avoid Wizz. Charging for cabin luggage more than ticket. Recently there is no option for random seat. It has to be paid extra! So what is the purchased ticket for? For any reason, a change is required, you will get charged for calling to their call centre, making change , even changing name is €50. Customer care is one of the worst. In most of the cases there is always a delay. Minimum of 1 hour. There is no priority to families and people with assistance.
Aircraft | A321neo |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Budapest to Athens |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
“never again with Wizz”
Diana Apostol (Greece)
✅ Trip Verified | By far the worst airline I have ever traveled with in my life! They consistently cause issues for passengers, either with check-in (€45 fine if not done electronically) or with luggage if it's not precisely the size they demand, weighed down to the gram, of course. And naturally, the delays of 2 and 2.30 hours every time. But never again with Wizz!
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Tirana to Athens |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"not accept the certificate of death"
A Sanic (Serbia)
✅ Trip Verified | Booked a ticket with Wizz air and had a death in the family and they did not accept the certificate of death because he died few days earlier than their rules. I asked at least to be refunded in the Wizz account so we can use it later but they refused.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Rome to Belgrade |
Date Flown | February 2024 |
Value For Money | 12345 |
Recommended | no |
"Good value for money"
M Taylor (United Kingdom)
✅ Trip Verified | Ground staff at Abu Dhabi good, provided by Etihad. Boarding was fairly painless and via an airbridge which does slow the process down somewhat. Once onboard, constant reminders to take seats and not block aisles but ignored by many fellow passengers as they tried to swap seats with others as they clearly hadn't paid to sit togther; basics if flying a low cost carrier. Seats OK but any longer than 4 hours becomes uncomfortable. Crew OK and provided a good service. Their authority undermined on a couple of occasions when the seat belt sign was on for turbulence and pax just getting up and walking aroumd despite being asked to sit down. Disembarking was through front and back doors which meant a speedy process to the terminal. Flight was punctual and is the norm for this route. Good value for money.
Aircraft | A321CEO |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Abu Dhabi to Larnaca |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"staff was very friendly"
S Neale (Italy)
✅ Trip Verified | I usually book an emergency exit but this time I opted for a regular seat. I was surprised by how spacious it felt. Flights were on time and the Serbian staff was very friendly. The perfumes sold on the plane are 12% - 15% cheaper than those at Hamburg Airport. Only thing I would improve is their vegetarian sandwich which is a cheesy paste. It is edible and reasonably priced but not particularly tasty.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Belgrade to Hamburg |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |