Wizz Air

✅ Trip Verified | First and last time booking Wizz air. Maybe it’s cheaper initially but they will make you pay even for check-in 190 aed, if you didn’t do it online prior. They don’t send an email coz obviously for that you have to pay as well. It never ever happened to me with another airline ever before. Utterly disappointed, but obviously it’s a cheap airline, they have to get the money somewhere and cheat people wherever possible. Let’s see what else will happen.

✅ Trip Verified | I arrive at Larnaca airport, go to the check-in counter, and they charge me 105 euros for the checkin. The ticket was 75 euros. The bottom line is. Low-costers aren't really low costing. I will never fly this airline again. it's a rip off and daylight robbery. There's no food or water, well, there's nothing really and the seats are not reclining. How is this possible that the check-in at the airport is more expensive than the ticket

✅ Trip Verified | Flight departed 25 minutes late, cabin crew was friendly, arrival with bus transfer, after around 35 minutes we left the airport with our checked-in luggage collected. A short and pleasant flight with Wizzair.

✅ Trip Verified | The boarding was very friendly and organized at Malaga airport. I had Priority Boarding and managed to be the first one on the plane. It was a full plane, but it didn't feel overbearingly full. The pilot and cabin crew were there to welcome me on board, together with some good humour. The leg-room pitch was pretty decent for this route time (3.5 hours) and better than some of the other low-cost carriers I have flown with. The plane felt like it was brand spanking new - always a good sign for a nervous flyer such as myself. There was the option to purchase food and drinks, but I had a Spanish empanada in my stomach and a bottle of water. There was a slight delay in arriving to Vienna (20 minutes) but the flight left on time so there must have been some strong head winds. All in all, given that it was a low-cost flight, I have to give 10/10 for this trip. Actually, all of my Wizz air flights have been very good.

✅ Trip Verified | Horrible service, I wouldn’t repeat to take this airline even if it is free. 2 days before our flight they moved it 14 hours later. Our hotel and tours were already set up and we have to cancel the tour and get charged by the hotel for a day. In order to check in early, you need to purchase seats so we did because as per their website it says that they will not accept mobile boarding form. Boarding is not organized, no zones, no priorities so anyone can just go which makes it also difficult to board. Some of the staff are rude and they treat people like they are on the streets and not in the customer service industry. I understood that this is a budget airline but treating people like this is not acceptable. One of the flight attendants on our flight during boarding we reached our seat and were putting up our luggage so some of the passengers were waiting behind us instead of helping us at least to put up the luggage he was shouting and swerving us with his hand to the side telling us “let them pass!, let them pass!”, no manners at all, like really!?. It is not my first time to fly with budget airlines but this by far the most horrible I have experienced! So before taking this airline think first about it. It is cheap yes, but there are extra fees and weird requirements like printing the boarding card to be shown at the airport instead of flight ticket and mind you if you choose airport check-in there is payment also.

Not Verified | Wizz Air stopped flying to and from Israel when a war started on October 7. They sent us a refund of $100 when the full cost was $500 for the 2 tickets. When we contacted them, they claimed that we cancelled the flight. I explained that we didn't and still want to go when flights are available. At that point they said the decision is final and stopped responding to email. Their phone support is useless and just refer you the online form.

✅ Trip Verified | Very bad experience with Paris Beauvais Airport and Wizz Air service! Workers of the airport and wizz air are very rude, impolite, behave very badly with the passengers. The airport must refuse to have these kinds of workers. Would never recommend flying from or to Paris Beauvais Airport with Wizz Air.

✅ Trip Verified | The rudest and most unprofessional staff ever! They made me pay 230zł (About 55 US$) for 7cm bag size difference! I am allowed as per my ticket with a carry on bag, mine was literally 7 cm higher than their metal measure (Despite those 7 cm being empty air and malliable/pliable) since I have a soft bag-pack. I understand you make a person pay for 1kg extra or something, but 55$? Which is what any airlines charges for a 23kg bag 4 times the size of this bag! What's worst is they never checked anyone else for the bag size, despite passengers holding bigger bags that mine. Their answer was "They have air priority", despite them knowing these passengers were coming in from the same line I came in, not the Priority lane. I asked to check anyone's bag to see if it fits in that impossible small size measuring pocket they have, they refused. Because they knew over 60% of those bags won't pass that test! Then when it came to payment, they don’t accept Euro, Not USD, & didn't accept 228zł & doesn't accept 300zł because they have no change, which is literally 2zł less than the Crazy number they wanted to charge, an amount I could've used to travel with any other decent airline (which I will from now on!).

✅ Trip Verified | Terrible service. I was forced to buy a ticket which included priority boarding and extra luggage, neither of which I needed, even though it was not included in my outbound ticket (both were bought together). No flight updates when departure is delayed. I complained and the response was a random sentences copied and pasted which had nothing to do with my complaint. In the second reply they said I had no right to complain and the argument used to support it was they they broke they own rules (i.e. admitted I was right)

✅ Trip Verified | I booked a ticket for my mum (citizen of Cyprus) from Vienna to Dubai with a two hour stop in Riyadh (Saudi-Arabia). As she arrived in Riyadh she had to pay an entry Visa to Saudi-Arabia and go through the immigration area, get her checked baggage and check herself again in for her next flight on another airline. The whole situation ended up with the chaos that she couldn't reach her next flight and we had to buy her a new ticket to Dubai. She needed special assistance and the service was stopped in Saudi Arabia so we had to make international phone calls to Saudi to ask for the service again. Obviously Wizzair is so cheap that they don’t cooperate with other airlines to let you reach your destination country smoothly but it will end up for you to have Stress and do everything double.