Wizz Air

✅ Trip Verified | The outbound flight from Luton to Amman on the 24th was a pretty disorganized and a stressful flight. At Luton Airport, Wizz Air management starts boarding passengers through the gate when the aircraft isn’t there. In turn theres 237 passengers jammed in a single area, on board (LTN-AMM) the crew were very attentive and energized, However the hype for Christmas was also uncomfortable as they kept making announcements every 10 minutes on a evening/night flight when everyone was already tired. I would suggest Wizz Air to at least make their Amman service a more comfortable flight since its a 6h one. On the way back on the 1st - the flight was much better mainly because there were less passengers. A crew member on the aircraft was specifically very rude with my family. We thought to ourselves she may just be tired, therefore we didn’t really say anything. However that wasn’t an excuse to constantly speak in a negative manner. I can’t complain much in the sense that Wizz Air does its job as a budget airline but there’s some management concerns which the airline should address to make the experience a bit more human. Being budget doesn’t mean that you should expect a negative experience I would also say that the onboard menu prices are just inhumane. £5 for a cheese baguette which is 10cm in length? - no thanks. On a 7h flight water should be standard as well I booked my tickets 6 weeks in advance and paid almost 250£ per passenger on a flight which is usually 50£. So it was rather expensive. But anyone traveling off season on this route I think it’s worth it.

✅ Trip Verified |   I’ve travelled with Wizz Air countless times without any issue. That is why they felt like a safe choice for a christmas getaway. Unfortunetly, this experience turned out to be disasterous. The flight was scheduled to leave BUD at 6:35 PM. Around 15 minutes before boarding, the gate number dissapeared and a delay of 8.5 hours appeared. Staff told us to wait for more infos. At 9PM, they told us that the flight for sure will leave at 3AM, and that we should stay at the airport and wait instead of going home and coming back later. They also promised that there will be staff at the Service Desk at all time to assist us and answer our questions. It is currently 3:40AM, the flight has since been delayed 2 times again, and there hasnt been a single staff member at the service desk since 10PM, thus it is impossible to get any information about the situation. Im not even mad anymore about the delay, only about the complete lack of customer service that is present in Wizz Air. Its actually terrifying how much they dont care about their passangers. Avoid at all costs.

Not Verified | You will pay for a cheap price upon booking the ticket in their website. However, upon checking in at the airport, they will charge you a lot of fees! Also, they will let you check in online and they will not even assign seats next to each other. So me and my husband had NO CHOICE but to sit far from each other which is very inconvenient! Not in my life I flew with an airline that lets you seat apart from the same person who you booked the ticket with and same PNR. Not flying with this airline again.

✅ Trip Verified | I am not flying with them again after paying 60 euros for Wizz Priority, and when arriving to the gate, there was no priority boarding - there was one single queue. I paid for a service I didn't receive, and I didn't need to have paid, as my trip experience would have been the same. In addition, paid 15 euros to be seated together. When entering the plane, the cabin crew told us we couldn't seat in our allocated seats. Again, why pay for a seat and then be denied that seat?! When we mentioned we would like to be seated in the seats we paid for, she was incredibly rude. On a side note, I have also never seen a dirtier plane: the floor was totally black in the seats where we were 'forced' to seat, and it smelled.

✅ Trip Verified | I have uploaded herein the e-mail sent by Wizz Air with the instructions of our flight and not the boarding ticket. You will read below the reason. We were an hour before the flight at the airport of Milan, that is 6.40, and the flight was at 7.40 in the morning! And we were denied boarding because "we were one hour before and not 2,5!". As you can see in the instructions, they had no right to deny us boarding, but not only they did, the Wizz Air service does not take responsibility, blaiming the Milan airport! We had no other choice but to buy tickets from another airline to return home, which told us that what Wizz Air did was illegal. You cannot deny boarding an hour before the flight while we have tickets and baggages paid and checked-in. Definitely would not travel again, definitely nor recommend it, and definitely will write everywhere about it, until we get all our money back!

✅ Trip Verified | The flight was fine and passed quickly, more or less comfortable, crew did the minimum, still practical, generally clean plane, boarding staff at Tirana need manners.

✅ Trip Verified | Early boarding, had to wait on stairs until aircraft was ready. Flight on time, arrived 10 minutes ahead the schedule, luggage claim took 10 minutes. Cabin crew was polite, flight was efficient but not luxurious.

✅ Trip Verified | First and last time booking Wizz air. Maybe it’s cheaper initially but they will make you pay even for check-in 190 aed, if you didn’t do it online prior. They don’t send an email coz obviously for that you have to pay as well. It never ever happened to me with another airline ever before. Utterly disappointed, but obviously it’s a cheap airline, they have to get the money somewhere and cheat people wherever possible. Let’s see what else will happen.

✅ Trip Verified | I arrive at Larnaca airport, go to the check-in counter, and they charge me 105 euros for the checkin. The ticket was 75 euros. The bottom line is. Low-costers aren't really low costing. I will never fly this airline again. it's a rip off and daylight robbery. There's no food or water, well, there's nothing really and the seats are not reclining. How is this possible that the check-in at the airport is more expensive than the ticket

✅ Trip Verified | Flight departed 25 minutes late, cabin crew was friendly, arrival with bus transfer, after around 35 minutes we left the airport with our checked-in luggage collected. A short and pleasant flight with Wizzair.