Vueling Airlines

✅ Trip Verified | Barcelona to Brussels. Worst experience ever. We waited 5 hours for our flight that was delayed because no pilot was assigned to our flight. For a flight planned at 18.30, we finally got information at 21.00, that we will board at 23.00. At 22.30 we receive information that our flight is finally cancelled. After queuing again for 1 hours, I receive a voucher for an hotel located 60kms away from the airport and the city, we wait another 30 mins in front of at least 5 buses (other clients from other flights had been rejected for "overbooking") we arrive at the hotel at 2am, and I am now currently kicked out of the room because of check out time at 10am. I am therefore waiting at the reception for the bus to pick me up at 3pm, so another 5 hours to wait and there is nothing to do here as we are in the middle of no where. And I dont even have a voucher for my lunch, I have to pay myself. This is so scandalous.

✅ Trip Verified | Flew Vueling Airlines from Paris to Barcelona. The flight was continuously delayed. The boarding was firstly delayed almost 1 hour. Then after boarding 1 hour delayed, we had to wait 40 more minutes in the plane without knowing what was going on. As this delay wasn't enough, the seats weren't comfy at all. For a tall guy (1.85 m or more) it is almost impossible to stay with such a small space between the seats for a full flight without getting horrible cramps. Moreover, some of the seats were broken and they couldn't get to the bended position. To conclude, if it's not your only option, I recommend you not to pick it.

✅ Trip Verified | Luton to Florence. They canceled my flight at the departure time, no Vueling official at the airport to give explanations, they changed my flight for the other day from another airport to 100 km from Luton and to Rome instead of Florence. That flight scheduled at 2050, left two hours late, arrived in Rome at 1:40 and until 6 o'clock no Vueling official could solve my transfer to Florence.

✅ Trip Verified | Luton to Barcelona. Worst experience ever. Do not advice anyone for this flight. The flight was delayed by 2 hours and arrived when the car hire company closed. Took a taxi for 100 euro to the hotel because of the late arrival.

✅ Trip Verified | Florence to Gatwick. Outward flight left on time luggage arrived cabin crew great so good. Return flight Vueling lived up to their reputation - boarded left sitting there for over an hour after expected departure time announcement. Cabin crew were lovely no complaints. 1 loo blocked so not operational, big queues but not really a drama. The drama when we arrived immediately told at Gatwick no checked bags were loaded because it was too windy & there was a weight issue. I'm lucky after filling in form, global baggage solutions delivered my case today 48 hrs late - my sister who lives in Scotland fingers crossed hers will be delivered too. Dont lie Vueling, your clients are not idiots & we dont appreciate being treated as such, just be honest.

✅ Trip Verified | Dubrovnik to London Stansted. Never fly with Vueling. No one in their company ever knows what is going on. I was supposed to fly from Croatia to London and the engine failed on our plane and they told me I would be stranded for a week. They did not provide accommodations for my friend and I. We are 20 year old girls alone and they left us in the middle of nowhere. On top of that we were promised 250 euro compensation and it has now been over 2 months and I am yet to receive the money. I have lost hundreds of dollars to this company. Every time I call I have been hung up on and they refuse to allow me to talk to a supervisor. They have told me three times in a row when I will receive my money and each time they fail to follow through with their promise. Vueling is a terrible airline and I would not fly with them under any circumstances.

❌ Not Verified | A Coruña to London. On time, efficient little flight. No problems. Quick enough to board, stewardess were polite. Would fly again. People need to appreciate these are a budget airline so you get what you pay for. If you don't expect spoiling, you shouldn't be disappointed

✅ Trip Verified | Never take this airline as a connection, only take it if you have time to not be on time. I bought 5 tickets, where 2 were delayed, 1 was cancelled and 2 were on time. Amsterdam to Barcelona on time, Barcelona to Valencia 1h 50m late (too late for a connection flight and had to buy a new ticket) Amsterdam to Porto on time, Lisbon to Amsterdam Cancelled (due to a strike) and moved to 2 days later (we got hotel, beverages and food all included, very good service) or we could get our money back plus compensation to find another ticket. Lisbon to Amsterdam 2.30h late. As you can see, not a very good number only two out of 5 tickets got me there in time. The personnel was very nice, probably also a bit annoyed by the delays. The ground personnel was not very friendly, the service is okay, the communication is great. I don't complain often, but these are my basic expectations of a low cost company: Get me there and on time!

✅ Trip Verified | Barcelona to Amsterdam. Series of worst experiences ever. I would not give this airline another chance. I am an international student in Barcelona staying under valid student residency permit (NIE), which legally allows me to travel to Schengen states in Europe. I was denied to board on the plane from Barcelona to Amsterdam because their internal policy did not take my student NIE as official residency permit (which is not aligned with the law.) The plane took off, and I went to Police Immigration and confirm that I am legally allowed to travel with my documents. I checked with other airlines (Ryanair, transavia) to confirm that I can fly with my documents. After having the police talk to Vueling, they do some internal coordination to make an exception for me to put me on the flight next day. Since they told me that there is no guarantee this same trouble would not happen again, so I wanted to get refund and fly with another airline, but they refused. After writing a formal complaint though their customer service, explaining how they are being discriminatory toward certain nationalities to not allow them to travel when they are legally entitled to, they refunded my ticket, but instead of refunding one-way, they refunded my return ticket as well from Amsterdam to Barcelona without my consent and I could not get on my flight back at night, ended up staying one more night in Amsterdam and buying another flight at much more expensive fare. They over booked me and put me in the flight next day. They said after sending bank account information it would take few days to transfer, and now after 12 days, I still haven't received anything (I think they do this on purpose.) Dealing with Vueling is very stressful, ends up costing you more, and I would not recommend this airline to anyone.

✅ Trip Verified | Budapest to Barcelona. This is the worst airline I have travelled with! Both ways the flight were delayed by hours. Different boarding time were announced several times, because they couldn’t make the first. Both ways the gates were changed three times. Extremely disappointing experience!