✅ Verified Review
| Lessons learnt from a missed connection with Vueling. When I booked our trip from Venice to Seville on Vueling I wasn't worried that we had a 2.5 stopover in Barcelona, even though we were changing countries we were within the Schengen region so would only need to clear security (and this was before the new security screening procedures were introduced). Shortly before we left for the airport Tripit sent me a message saying the flight had been delayed, even though, according to the Vueling app it wasn't. Even when we checked in there was no mention of a delay. Long story short we ended up leaving over two hours late (which means we are entitled to 400 euro compensation each - good old EU). Of course we missed our connection (not by much though - if they'd had somebody waiting to rush us through to the gate we would have made it). There we no flights to Seville that night so Vueling said they would give us vouchers for dinner and a hotel. Ok, we thought, this has turned out to have a silver lining after all, as it was only 9pm we'd get to spend Saturday night in Barcelona - how bad can that be? Very, very bad as it turned out! As we had no checked baggage we were at the front of the 'passengers with incidents' queue where we were given our vouchers. Dinner was to be at the most basic of airport cafes (no alcohol of course) and we had to wait until 11.30 to get the bus to the hotel. Barcelona is a hub for Vueling so most of the people on the Venice flight had also missed connecting flights. There ended up being a full bus load of us. We decided not to wait and take a taxi at our expense to the hotel, the taxi driver had never heard of the hotel and when he looked it up on Google said "it's not even in Barcelona. I'm not sure how much it will cost but it will be at least 80 Euro" Gulp. Back to plan A. We got to the area where the bus was supposed to be and waited, and waited. Naturally nobody from Iberia or Vueling fronted up to let us know what was happening. We left sometime after midnight and drove for at least an hour to a hotel in the middle of nowhere. We finally made it to bed around 2am. The only bus back to the airport left at 5am! What would I do differently? I would collect my new flight booking and boarding pass and say no thanks to the offer of dinner and hotel room. I'd take a taxi to downtown and choose my own hotel and restaurant and have a memorably pleasant evening. I could afford to do this with the 400 euro compensation that I'd be getting from Vueling.