Spirit Airlines

Not Verified | Oakland to Las Vegas. Took a short flight to Vegas for my husband’s birthday. The airline is upfront about the pricing and what is included. For the people that complain about the seats, you receive and email specifically about the seats. They don’t recline and they’re small, hence less repairs and more room for more travelers. TADA lower price. If I was taking a longer flight I may go with an airline with more frills. I had no issue with this airline. Check in was easy. Bag drop off was quick. Flight was shorter than estimated time. Staff was friendly. You sit real close to your seat mate, but there are much worse things in this world than rubbing elbows on a plane.

✅ Trip Verified | Orlando to Minneapolis. Service is in the small things and they failed miserably in every department. I wouldn't recommend this airline if their prices were half that of the nearest competitor. Absolutely horrible.

✅ Trip Verified | Dallas to Orlando. Very confusing at ticket counter. Not enough help. Very confusing at bag kiosk. Absolutely horrible. This is why Spirit is a last resort with me. Also the elusive baggage fees are very rude in my opinion. That's why I always insist on flying Southwest. If I could go back I would drive the rental car from Dallas to Orlando with a smile on my face the whole 18 hrs. In the future it will be southwest airlines or nothing for me

✅ Trip Verified | A friend booked flights for my wife and me. We are unable to take the flights due to a sudden and unexpected death in the family that caused a financial hardship. I am being told that we can only receive a credit for a future flight and we will be charged $100 each. We cannot afford to pay for flights we will not be taking plus $200. They are taking my money and I will likely never use the tickets. The flights are not until the middle of April. This is a two month lead time to cancel. It is unacceptable that they will not refund our money. I have flown on Spirit before. They signed me up for something that allowed us to save. The following year they charged my card for dues. I had not used them to fly for that year. They did not tell me that my subscription was in fact a subscription, nor did they give me the option or instruction to cancel.

✅ Trip Verified | Dallas to Las Vegas. The worst flight I’ve ever taken. This is the last time I fly with Spirit Airline. The staff are really rude and the customer service at its worst. Don’t even like to hear customer complaints.

✅ Trip Verified | Ft Lauderdale to L Guardia. I must say that after hearing horror stories from friends I was quite nervous to fly spirit, but I was pleasantly surprised. The stewardesses were super sweet, they really went above and beyond to accommodate me and my 2 little girls. I appreciated their kindness and wanted to give them a shout out. I should add that we sat in the big front seats, was awesome and spacious.

✅ Trip Verified | New Orleans to Atlanta via Minneapolis. This airline is the worst. I was unable to check in online the day before the flight and therefore had to pay an extra $10 for my checked bag at the airport. I was told that I could get a credit if I call in and have them investigate if I actually tried to check in. Do not fly this airline, horrible service.

Not Verified | Seattle to Las Vegas with Spirit Airlines. Cons: small seats, no leg room, small eating tray, seats don't go back, charge for food and drink even water, flight was late, sat on the runway once we landed, over advising, charges for bags regardless if you check it, charge to pick a seat. Pro: customer service is ok but never really talked with them.

✅ Trip Verified | Houston to Orlando. Much better off flying American Airlines. Never in my 32 years have I been charged for a carry on. Spirit is deceptive making you think they are a deal. After paying for the carry on, it’s not much less than American Airlines, which is much more comfortable and more direct flights. First and last time with Spirit, easy decision.

✅ Trip Verified | Seattle to Las Vegas. Bottom of the barrel airline. Booked through Expedia in haste. Paid for a small carry-on bag that actually fit in their free "personal item" metal cage. I inadvertently signed up for some spirit club ($60) and they refused to refund my money after cancelling within days.