Spirit Airlines

Flight from Chicago to Ft. Myers was delayed 3 hours. We boarded the 100% full plane sat for an hour and a half and were told they couldn't get fuel. Everyone had to deplane and it was another hour before we were told our flight was going to be canceled. Another 50 dollar cab ride home and then they couldn't get us on another flight until Friday and our original flight was for Monday. We asked if they could at least get us on a flight to Ft. Lauderdale if all flights were filled to Ft. Myers and were told "no" we had to accept the first available flight to Ft. Myers 4 days later!

Terrible - 4.5 hour delay leaving Atlanta they offered food vouchers while we waited they ran out of them by the time I got to the counter. The Gate people were low end not professional. Flight home from Ft. Lauderdale was better but not good. Pay the small extra and avoid this airline.

Tried Spirit Airlines for the first time and it will definitely be the last time. Flew to Las Vegas and the flight was late 3 hours to and from and the lateness was not due to weather related issues. The extra charge for bags was outrageous. Couldn't believe they charged for carryon as well as checked bags. If you have a carry on and it will fit under the seat there should not be a charge. I also couldn't believe the charges for drinks and snacks! $7.00 for a pillow and blanket! Next thing you know they will be charging you to use the bathroom. The extra charge to reserve your seat? Ridiculous. They say they are a cheap airlines but after you add all the extra charges you can forget the value for money. If an airline is going to be 3 hours late they should at least offer you food reimbursement. While waiting for our flight home to Portland the flight next to us was late two hours waiting for an airline attendant to show up. That is unacceptable. So bottom line if you want to sit in an airport hours on end and you feel your time is not valuable then fly Spirit.

Dec 23rd from FLL to LGA and back on Dec 28th from LGA to FLL. This was the worst airline I have ever flown with. The charge for carry on baggage is outrageous. The customer service was terrible and the flight out was delayed. I fly a lot and this will be the one and only time I fly Spirit.

We arrived 2 hours prior to board a flight to Myrtle Beach from Ft. Lauderdale on January 1. We experienced complete chaos in the check in and bag drop area. The Spirit Representative said they did not anticipate "such a busy day". We were finally "expedited" by the Spirit representative but still missed our flight due to the extreme delay in check-in and baggage drop. According to the very rude and unhelpful gate agent no one from Spirit Check-in notified her of the delay. 20+ people missed their flight to Myrtle Beach and Boston due to incompetent Spirit Airlines staff. The plane was still at the gate. The gate agent advised the gate could not be reopened. 20+ people missed the flight. There were only 3 available seats for January 2nd travel to Myrtle Beach.

If Spirit Airlines were the last remaining airline on the planet I would not fly them. After booking a flight on Kayak.com that appeared to show a very good fare I arrived at the airport and discovered Spirit was going to gouge my travelling companion and me for $90 each way simply for checking or carrying on a bag - something that was never disclosed prior to reaching the airport. The plane was late cramped and customer service was awful - the only informative thing the flight attendant had to say was "don't worry the seats don't recline". This dreadful airline is the worst flying experience I've ever had and from the conversations other passengers on the flights had it doesn't appear anyone will fly with them again.

Going out of Atlantic City no real problems except additional baggage charges. Return trip from Ft. Lauderdale Florida a complete nightmare. The lines the extra charges the service rude and uncalled for! Change your ways it is really unfair.

We flew to Costa Rica and it was terrible there and back. Both flights late boarding a mess. People in the lines were not aware of bag charges so that caused delays at check in. You can't even get a cup of water on board without paying for it either.

Let me start by saying I fly a lot and have had my share of frustrating travel situations but never in my life have I seen anything as maddening as the Spirit Airlines "fast bag drop" at FLL. Hours in line just to drop off your bag. Another 30-45 mins in security before they finally call your destination along with 2-3 others to come to a designated line for flights that are about to depart. Still I saw many people running through the airport others who missed their flights and still others who were just very frustrated with the whole process. There is no amount of money that I could have saved to make this experience worth it (and I am frugal). Save yourself a lot of frustration and possibly a missed flight with heaps of other associated fees and fly another airline.

There was just too many things wrong with this airline. I wanted to bring my dog they told me that would cost $100 to and from San Juan ($200 total). Then they said that there were already 4 pets on the plane and I couldn't bring my pet. Changing our flight would cost $125. Thankfully we didn't change our flight because when we got on there was only one pet. Then of course the extra charge. I simply do not want anything to do with this airline.