Spirit Airlines

We arrived 2 hours prior to board a flight to Myrtle Beach from Ft. Lauderdale on January 1. We experienced complete chaos in the check in and bag drop area. The Spirit Representative said they did not anticipate "such a busy day". We were finally "expedited" by the Spirit representative but still missed our flight due to the extreme delay in check-in and baggage drop. According to the very rude and unhelpful gate agent no one from Spirit Check-in notified her of the delay. 20+ people missed their flight to Myrtle Beach and Boston due to incompetent Spirit Airlines staff. The plane was still at the gate. The gate agent advised the gate could not be reopened. 20+ people missed the flight. There were only 3 available seats for January 2nd travel to Myrtle Beach.

If Spirit Airlines were the last remaining airline on the planet I would not fly them. After booking a flight on Kayak.com that appeared to show a very good fare I arrived at the airport and discovered Spirit was going to gouge my travelling companion and me for $90 each way simply for checking or carrying on a bag - something that was never disclosed prior to reaching the airport. The plane was late cramped and customer service was awful - the only informative thing the flight attendant had to say was "don't worry the seats don't recline". This dreadful airline is the worst flying experience I've ever had and from the conversations other passengers on the flights had it doesn't appear anyone will fly with them again.

Going out of Atlantic City no real problems except additional baggage charges. Return trip from Ft. Lauderdale Florida a complete nightmare. The lines the extra charges the service rude and uncalled for! Change your ways it is really unfair.

We flew to Costa Rica and it was terrible there and back. Both flights late boarding a mess. People in the lines were not aware of bag charges so that caused delays at check in. You can't even get a cup of water on board without paying for it either.

Let me start by saying I fly a lot and have had my share of frustrating travel situations but never in my life have I seen anything as maddening as the Spirit Airlines "fast bag drop" at FLL. Hours in line just to drop off your bag. Another 30-45 mins in security before they finally call your destination along with 2-3 others to come to a designated line for flights that are about to depart. Still I saw many people running through the airport others who missed their flights and still others who were just very frustrated with the whole process. There is no amount of money that I could have saved to make this experience worth it (and I am frugal). Save yourself a lot of frustration and possibly a missed flight with heaps of other associated fees and fly another airline.

There was just too many things wrong with this airline. I wanted to bring my dog they told me that would cost $100 to and from San Juan ($200 total). Then they said that there were already 4 pets on the plane and I couldn't bring my pet. Changing our flight would cost $125. Thankfully we didn't change our flight because when we got on there was only one pet. Then of course the extra charge. I simply do not want anything to do with this airline.

DTW to RSW 12/24 #605. RSW to DTW 678. We will never fly Spirit again. Cramped seats going to Florida and so far 1.5 hr delay in clear weather. All other carriers can get me to my destination on time but I have to buy a new ticket. Spirit has no relationships since they are a local low class carrier.