✅ Trip Verified
| Detroit to New Orleans. My opinion of Spirit has eroded after 3 flights. They may be a good value if you travel with a backpack only, but the value diminishes quickly with luggage. The luggage fees are horrible to begin with and are only priced one-way. I was led to believe that my luggage fee would cover the whole trip. This time around, my suitcase was overweight by 13 lbs., which resulted in a $55 charge at the ticketing counter. My total luggage charge for this trip ended up being $165 for 2 suitcases. The pilots seem competent and friendly, and the cabin crew is adequate. However, not even water is free unless there is a medical necessity. The snack/beverage prices are atrocious. I don't care for this trend of going from a minimal free 6 oz. beverage/crackers to outright exploiting the customer for a can of soda, etc. Nonetheless, I don't ride an airline to eat/drink, and I thought the whole process of wheeling the beverage car out to give everybody a half can of soda was tedious and annoying. Airlines used to make you feel like a valued customer, but now it's like riding a city bus for a lot more money. The attempts to upsell on their website are ridiculous and numerous, and I'm wondering if a traveler saves any money over the big names should they choose all these "upgrades". The straw that broke the camel's back today was the fact I had to get in a line to print my own luggage tag before getting in the line to drop the luggage. Why are the ticket agents even there at all? That whole process could be automated. Spirit seems to be the airline of penalties. You're penalized for not checking in from home, not printing your own boarding pass, not paying high luggage fees ahead of time, etc. When you buy your tickets online, you're barraged with choices to pay extra for silly things like choosing your seats (used to be free), boarding faster, etc. I don't like Spirit's contrived a la carte model, nor their uncomfortable claustrophobic seats. I'll not be choosing them again.