Spirit Airlines

✅ Trip Verified | Orlando to Bogota. Worst seats I ever had. This airline charges for everything. The maximum weight for your luggage is 40 lbs while all others are 50 lbs. In flight you get nothing, no water, nor assistance.

Not Verified | Spirit Airlines from Los Angeles to Vegas via Tampa. This airline is terrible! Claims baggage fees and no drinks on plane except to purchase is due to their low fare, that's wrong we should have a complimentary drink at least water without purchase! I mean the seats are horrible they don't even go back 1/10 of a inch, nothing! My fight was an hour late taking off. Worst airline ever flown, never again.

Not Verified | Baltimore to Austin. Worst experience I’ve ever had with an airline in all my years of traveling. I attempted to check in online as I always do, received an error message and was instructed to speak to an attendant prior to boarding. I travel with a service animal and I have to take precautions when arriving to the airport, I arrived 45 minutes before departure to the airport, they told me that I had missed my flight and that there was nothing to do, the front desk manager treated me with zero respect. I know this isn’t policy for them to close down check in so early before the flight. I called customer service, that was no help in booking another flight or helping with the fee that it entails.

✅ Trip Verified | Ft Lauderdale to Baltimore. Spirit Airline is a disgrace to the airline industry. Even in their international flights, chairs do not tilt, the trays are so small you can not have even a small plate on it. There are no chargers, no radio, no TV, and extremely uncomfortable to seat and impossible to sleep. There is no free service at any kind... even the water is for sale. We missed our connecting flight from Florida to Maryland, because their aircraft was delayed out of Bogota. So we had to stay in Florida one night but they’re didn’t accommodate for anything!

Not Verified | This was the worst experience I’ve ever had on an airline. The airline had a layover in Chicago for more then 6 hours. Bags were expensive, no details were given on why there was a delay other then “they need to check if they have enough gas,” and their back up computer might be crashing. That alone left me with zero confidence in a safe trip to New York. We taxied for over an hour to return to the gate. The ride was for the most part smooth, until landing which was horrible. To top it off, when we landed we couldn’t even get your gate right away. We only get a half cup of water in this whole experience from the airline. I would never recommend this airline again. The cheaper option is NOT worth it.

✅ Trip Verified | Detroit to Tampa. Not so bad, but it had its issues. I arrived 2 hours early and i arrived at the kiosk and in was very unorganized and cramped. I dropped my bag, went to board the plane. Once i was on the staff was pretty nice and the seats were decent. They did not recline though. The flight went smoothly and everything went great. The one thing I would change is the ugly yellow plane. Other than that, my flight was good!

✅ Trip Verified | Los Angeles to Detroit. I bought 2 Spirit Airlines Ticket April 12, 2019 at 3 PM for $1,346.52. This was a Round Trip Ticket from LAX to Detroit Michigan and back to LAX. I bought this ticket for a Military Funeral. When I tried to do my Online check in on Sunday, Spirit Airlines was telling me my confirmation code was invalid. I then called Spirit airlines and was on hold for an hour until I finally got through to someone at 8pm. (My flight was supposed to take off at 10:59 PM) When they tried to use the confirmation code I gave them Spirit found out they double booked me with another person. They then gave me the corrected confirmation code. Once, I got my ticket I immediately left for LAX from Chino Hills. Well, I was late and I could not board the flight. I then talked to the Spirit airlines Supervisor at LAX, and she advised me to call Spirit Reservations. So I called Spirit Airlines and detailed my case to the Reservations Supervisor. He then told me that Spirit Airlines does not refund under any circumstances. I am just asking for a refund. I bought this to go to a funeral and the next available flights would have resulted to miss the funeral in Michigan by a whole day.

✅ Trip Verified | Horrible. The check in and bag drop off in Orlando was completely disorganized. The kiosks for check-in block the line for dropping off checked luggage. At the connection in Ft Lauderdale the flight was cancelled because of poor coordination by Spirit and they did not have a plane ready. They had all passengers go back to the check-in desk where it took nearly twenty minutes per passenger to print a new boarding pass for a flight the following day and print meal vouchers. The agents claimed the company was working on securing a hotel and that passengers needed to stand by and wait for them to announce when a hotel was secured. A couple hours later, I learned they had hotel vouchers, they just weren’t printing them unless pressured into doing so. I fully believe the agents were instructed to deliberately stall printing the hotel vouchers so that passengers would get frustrated and pay for their own stay (as at least a few did). Sprite is the worst airline I’ve ever come across and will never fly them again.

✅ Trip Verified | Cleveland to Tampa. Spirit Airlines is awful! I will never consider flying on this airline again. I cancelled before the 23 hour period but I did not receive a refund. I received a small credit. Fly at your own risk and money over integrity. No matter what. I will reschedule but not with them.

✅ Trip Verified | I do not recommend it, the worst airline in the United States, bad service, irresponsible, what matters least is the passengers. We flew from Newton Orleans to Guatemala, my whole family. the flight was delayed in the connection, then we were locked for 25 minutes because the door could not open due to a mechanical failure of the plane! We lost the next flight, and they tell us "the next flight tomorrow at 7 in the morning and arrives in Guatemala at 4.30 in the afternoon, and only option.