"classless and low budget"
B Warner (United States)
✅ Trip Verified | Orlando to Newark. If they could charge to use the bathroom, they would. There flight departures are so far apart. They charge to put you on the next flight. They charge for small snacks on the plane including drinks. They have absolutely no accommodations for their customers. They are all rude and act like they are doing you a favor. They charge for carry on more than a checked bag. They should not be in the same airport with other reputable airlines. They are classless and low budget. Only booked with them thru Expedia. Wish I knew in advance.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Orlando to Newark |
Date Flown | April 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"cancelled my flight"
M Stalena (United States)
✅ Trip Verified | Chicago to Fort Myers. Spirit cancelled my flight less then 12 hours prior departure for no reason. Weather in Chicago is beautiful, so it’s in Florida. In order to get in touch with them I was put on hold for 2 hours with the most annoying music possible. I wonder are they this terrible on purpose. They offered me a flight on the following day which doesn’t work for my 2 days round trip. Never again.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Chicago to Fort Myers |
Date Flown | April 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"I will never fly Spirit again"
D Manoski (United States)
✅ Trip Verified | La Guardia to Detroit. I was with 3 others on April 14th catching a flight from La Guardia to Detroit. The weather was fine but according to Spirit Airlines, it was not. Our flight was cancelled. The manager refunded a customer and paid for their hotel in front of us but would not refund us our tickets. I will never fly Spirit again.
Aircraft | NK 922 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | La Guardia to Detroit |
Date Flown | April 2019 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Won't be flying Spirit again"
Erica Pollard (United States)
Not Verified | Boston to Orlando. My flight was cancelled and they offered me a replacement flight five days later, or a refund which I could use to purchase about a quarter of a same day ticket on a different airline. Ended up having to stay a night in a layover city I didn't even want to be in, and they offered nothing in terms of accommodations or anything for our trouble. Won't be flying Spirit again!
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Boston to Orlando |
Date Flown | April 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"very little leg room"
William DeMay (United States)
Not Verified | Detroit to Ft Myers. The plane had what looked like new plastic shell seats with fairly thin padding. Very uncomfortable and very little leg room. The check in process was easy. The flight was originally very cheap but as this was a family emergency I had to move the trip up a week. It no longer was an inexpensive flight and I paid regular price for an uncomfortable trip. If you can’t stand hard uncomfortable seating avoid spirit.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Detroit to Ft Myers |
Date Flown | April 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Spirit cancelled the flight"
L Kanovan (United Kingdom)
✅ Trip Verified | Dallas to Chicago. I and my wife and two children had a reservation for an early Thursday morning flight. Spirit cancelled the flight within 12 hours of departure without a reason why. Spirit tried to offer a connecting flight the day after our original departure day. We would have been on two flights and waiting in an airport with a 4-month old and an 18-month old. That is inhuman and unjust. Spirit has lost our business and should be ashamed. We should have known better than to trust this sorry excuse for an airline.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Dallas to Chicago |
Date Flown | April 2019 |
Value For Money | 12345 |
Recommended | no |
"charges for everything"
T Marlen (United States)
✅ Trip Verified | Orlando to Bogota. Worst seats I ever had. This airline charges for everything. The maximum weight for your luggage is 40 lbs while all others are 50 lbs. In flight you get nothing, no water, nor assistance.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Orlando to Bogota |
Date Flown | April 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"This airline is terrible"
Angela Leslie (United States)
Not Verified | Spirit Airlines from Los Angeles to Vegas via Tampa. This airline is terrible! Claims baggage fees and no drinks on plane except to purchase is due to their low fare, that's wrong we should have a complimentary drink at least water without purchase! I mean the seats are horrible they don't even go back 1/10 of a inch, nothing! My fight was an hour late taking off. Worst airline ever flown, never again.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Los Angeles to Vegas via Tampa |
Date Flown | April 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"missed my flight"
Brendin Featherstone (United States)
Not Verified | Baltimore to Austin. Worst experience I’ve ever had with an airline in all my years of traveling. I attempted to check in online as I always do, received an error message and was instructed to speak to an attendant prior to boarding. I travel with a service animal and I have to take precautions when arriving to the airport, I arrived 45 minutes before departure to the airport, they told me that I had missed my flight and that there was nothing to do, the front desk manager treated me with zero respect. I know this isn’t policy for them to close down check in so early before the flight. I called customer service, that was no help in booking another flight or helping with the fee that it entails.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Baltimore to Austin |
Date Flown | April 2019 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"There is no free service"
S Hadorany (United States)
✅ Trip Verified | Ft Lauderdale to Baltimore. Spirit Airline is a disgrace to the airline industry. Even in their international flights, chairs do not tilt, the trays are so small you can not have even a small plate on it. There are no chargers, no radio, no TV, and extremely uncomfortable to seat and impossible to sleep. There is no free service at any kind... even the water is for sale. We missed our connecting flight from Florida to Maryland, because their aircraft was delayed out of Bogota. So we had to stay in Florida one night but they’re didn’t accommodate for anything!
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Ft Lauderdale to Baltimore |
Date Flown | April 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |