Singapore Airlines

✅ Trip Verified | Singapore to San Francisco via Hong Kong. Worst flight ever. I paid for an extra legroom seat 41c. This seat is supposedly bulkhead but it isn't. This is an isle seat which has the isle for the cabin directly in front of it. This means that the food trolley has to make a 45 degree turn into your cabin thereby making you move or be hit by the trolley every time. In fact they slammed the trolley into the arm of my chair every pass. You can only sleep if you encroach into the middle seat and cross your legs which we all know is a health hazard. The crew just grinned each time I was jarred awake. Only once did they say sorry. I complained and the airline said sorry it hasn't been an issue before. Most airline these days have a good movie selection, not this one. Food was awful. Glad we had our own water as they hardly bring any around. I know this is a long flight but the crew were terrible.

✅ Trip Verified | I was seated in the front row of Premium Economy on Singapore Airlines A380 service from Auckland to Singapore. Being the first row, it has extra leg space. The PE seat is upholstered in leather and had a good recline. AC socket, USB port were available in each seat. For each of the two meals served on this route, there was a choice of 3 main courses on the menu. During the 10 hour flight, flight attendants came around often to offer drinks at regular intervals. In between meals, there was a snack service with a choice of fruits, sandwiches and chips. The selection of movies and music for inflight entertainment is extensive and probably one of the best if not the best. Noise cancelling headphones are provided for best acoustic effect. As always, Singapore Airlines maintains a high level of inflight service and this flight is no different.

✅ Verified Review | Amsterdam to Brisbane via Singapore. AMS to SIN was in premium economy on an A350. The SIN to BNE sector was in standard economy on a Boeing 777. At this stage, Singapore Airlines doesn't offer premium economy to Brisbane. These two experiences were extremely different. In Premium, I paid a little extra to sit in the front row. I was able to extend my legs fully and adopt different seating positions. It was relatively comfortable. IFE was excellent. The large screen, extensive selection and quality headphones made the flight pleasant. Food was nice and the cabin crew were really professional. Changing in Singapore to standard economy - the seat was obviously narrower and my knees touched the seat in front. I could only adopt one sardine like position in my seat. All in all, it was quite uncomfortable for me. The food and service were efficient. The tiny screen was hard to see, having to often adjust the angle and on the 777, the selection was less than on the A350. In my opinion, there is a very distinct difference between standard and premium economy and I think the extra cost if well worth it.

✅ Verified Review | Frankfurt to Singapore was my first trip with Singapore Airlines and the journey was flawless. The staff was nice and helpful, on ground and in the plane, the flight was on time. I had a Boeing 777 on the way in and A380 on the way back, and, since that was my first travel with the A380, I'll focus on this one. First of all, this plane is awesome! It's so massive and super silent. I paid for the extra space seat, which turns out to not be a super good idea. You paiy for more leg room but got an entertainment system in the armseat that is less pleasant than the normal, so, I'd say that's not worth it. But, anyway, service was good, but not extraordinary. Food was not so good to be honest, I was a bit disappointed and the service was nice but, I didn't find anything that stands out compare to any other big airline in my opinion. Seat was ok, I could sleep without too much discomfort, entertainment system was fine, no complaints about it. In the end, I had two nice flights, I really enjoy them but, I didn't find that the Premium Economy in a 5 stars airline was much different that a 4 star one. So, I'd recommend Singapore Airline, but, if you find the same seat category for less money in a less prestigious airline, I'd switch for the second one.

✅ Verified Review | Hong Kong to Singapore. First time trying the premium economy of Singapore Airlines, must I say I was really impressed by the offering and the value for money. Boarding in Hong Kong is done very orderly, Premium economy customers get to use the channel for gold card members. Separate counter for check in, priority luggage handling, and a generous allowance of 35kg! On board I was warmly greeted and shown to my new seat. Very impressed by the design, seat pitch, and storage space etc. Out of HK we had a delay of 1 hour due to heavy traffic, but crew handled it perfectly, with drinks and snacks given out, and air con on. Sharing the same toilet of economy is no problem at all. We were even offered champagne and nuts, not bad at all! Meals were from economy, but we could also book the cook for a few extra special dishes. Metal cutlery, wine and drinks offered. Nice premium ice cream offered at the end of the meal. AVOD has a large screen, touch screen for 777 and normal use of console for A380. Wifi is available, although not cheap, but those who needs it will find it very useful. Seat when reclined slightly, plus the footrest, makes for a very comfortable position for relaxation. For medium haul flight this is perfect. I can highly recommend it, sometimes the price can be cheaper than economy in high seasons.

✅ Verified Review | London to Auckland via Singapore in Premium Economy. The seat width and leg room are marginally better than economy and is very hard and uncomfortable. Seating across cabin was 2-4-2. No toilet, use economy toilet and no closed off cabin. and food service is economy standards. Book a chef food arrives early so meal is consumed before wine service. The crew serve the premium and economy cabin so once you have been served don't expect to see crew again until meal service.

✅ Verified Review | Enjoyed my trip from Singapore to Amsterdam in the A350. The best of it was arriving jetlag free, both ways. Normally I feel grotty for at least a couple of days. The service was the usual Singaporean courteous and efficient. The food was good and the ambience pleasant. Highly recommended.

✅ Verified Review | London to Melbourne via Singapore. The premium economy is not really impressive. The seats are a bit bigger, but sometimes I feel like I'd rather have a window seat in economy and wedge myself into a comfort. It is handy if you want to do some work on your laptop during the flight, but not if you want to sleep. Singapore Airlines is a reasonable premium economy class option, but not as good as Qantas. The food is standard economy which I think should be expected. The extra money is paying for the seat. But I battled in it and didn't find the extra space that worthwhile. The Wifi on SIA is an absolute joke. It was $10 for something like 50MB. I had to reload twice during the flight. Overall, I didn't think it was worth the price. If you are going to dig your hand into your pocket and spend money, go business. If not, grin and bear it in economy.

✅ Verified Review | My wife and I flew to London last week, with a Singapore stopover, choosing premium economy because we had a great experience flying on Qantas premium economy. We expected Singapore Airlines, another favourite carrier, to offer a similar product, and we had both had good Singapore Airlines flights before. But this flight was a terrible disappointment, and poor value for money. We are not looking forward to the return flight next month. With Singapore Airlines premium economy, you get a wider seat and better leg room. At the airport you check in separately, and there's a more generous luggage allowance. But that's all you get. We got the same food as economy (poor food compared to previous Singapore Airlines economy flights). The flight attendants served us and a large chunk of economy. Perhaps they were run off their feet: the only smiles were the neon-light style: turn on a smile and instantly turn it off again. When the food trolley came along there was a bottle of red and and a bottle of white wine on the top, but it was not offered. We were asked simply whether we wanted tea or coffee. I requested a glass of red, and was given it. I've no idea what sort of wine it was. The curried beef meal was poor economy class food at best, and far from what Singapore Airlines has offered in the past. Nobody came around after the meal to offer more wine, tea of coffee. After each meal, it took half an hour for anyone to come and remove our trays, so we were stuck in our seats and unable to go the toilet. My wife eventually lost patience and took her tray and returned it to the kitchen herself. Flight attendants were there, but offered no thanks or apology for the delay in retrieving the trays. On the long night flight leg to London a day later it was much the same. We were not even offered eye masks, though I was given one when I requested it. I've never flown an international night flight before when an eye mask wasn't offered. The curtain between premium economy and economy was never closed on either flight, and children from economy wandered into our aisle at will. As we approached London, our last meal was a breakfast omelet of rubbery texture, which seemed to underscore the whole mediocre experience this premium economy flight had been. But it hadn't finished yet: On arrival at Heathrow, people in economy poured from their seats into our part of the aircraft before the seatbelt light had been turned off. No flight attendants told them to stay in their seats until those ahead of them had got off, not even a cabin announcement. Most cabin announcements during were barely audible, even in an aircraft as quiet as an A380, so that might not have made much of a difference. To sum up: we used to praise Singapore Airlines to the skies, but the scales have fallen from our eyes.This was an appalling way to start our holiday, and it will take a lot to get us to return to flying with this airline again.

✅ Verified Review | Munich to Singapore. First time flying with a baby so we were a bit apprehensive. The flight crew were fantastic making sure we were looked after, from coming over to invite us to board and making sure we have everything we need. The food service was prompt, staff came around with drinks, just before the lights are dimmed they give out water bottles. Flight left 5 min late but arrived 10 min early bags were only the belt when we got out of immigration. I was also told that from Aug 2017 the Boeing 777-300ER will be completely replaced by the A350. Only downside the hand controller stopped working to had to reach the bulkhead to change channels. As a full reset would cause issues for the row behind me and take 10 min I wasn't bothered, the staff said they would do it as soon as the others fell asleep. To their credit 6 hours later once the other dosed off the reset was done. Great flight, they will always be on the top of my list of carriers to fly.