Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2407 reviews
7/10
5 star Skytrax Rating
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7/10

"delayed for 3.5 hours"

(United States)

Trip Verified | The May 19 flight was announced as a cancelled flight while waiting at the gate when all passengers have already checked in. The cancelled flight was rescheduled the next day but was delayed for 3.5 hours.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteChicago to Doha
Date FlownMay 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"provide excellent service"

(United States)

Trip Verified | The infight Filipino crew were the best. They were able to provide excellent service to all passengers. Requests made by passenger were given full attention and services provided were genuine.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteManila to Doha
Date FlownJune 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"Thank you Qatar Airways"

(Nigeria)

Trip Verified | During my 2nd leg of the flight, Doha to Jakarta on Apr 20, 2021, I was touched by the friendly gestures from the flight attendants who noticed that I did not have time to enjoy my favorite Karak Chai during suhoor (due to busy serving time). Before we landed, she slipped some packs of Karak Chai for me to enjoy during iftaar. That was a thoughtful and nice gesture which helped me go through the next 5 days in quarantine hotel during Ramadan. Thank you Qatar Airways!
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteLagos to Jakarta via Doha
Date FlownApril 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"High level of service quality"

(Finland)

Trip Verified | Helsinki to Doha. One of the best airlines to fly with. Safe, reliable and on time, especially in Covid times. Impeccable service, great attitude from ground and in cabin staff. High level of service quality.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteHelsinki to Doha
Date FlownJune 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"never disappointed me"

(United States)

Trip Verified | I have been using Qatar Airways for many years and find that every trip never disappointed me even during this pandemic. The QSuite is great for a long flight that gives the privacy and space for a light sleeper like me. Qatar keeps up the comfy relaxing as well as reassuring of the cleaning standard throughout the flight. The cabin attendants are professional and friendly, the lounge at Doha is awesome to take a short walk to stretch your legs before connecting to another flight.
AircraftBoeing 777-300ER
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteBangkok to New York via Doha
Date FlownMay 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"recommend flying with this airline"

(India)

Trip Verified | Due to the pandemic, I wanted to fly back to Barcelona through a reliable airline. Qatar Airways had an appropriate flight schedule and adequate safety measures pertaining to Covid. I am a student, so I was able to take additional 10 kg luggage by enrolling in their Privilege Club. Also, high quality meals and a variety of special meal options to choose from enriched my flying experience. In fact, the airline does Asian Vegetarian Meals perfectly. Additionally, comfortable seats, good in-flight entertainment system and friendly crew are things to ask for in a flight. Finally, the layover at Doha Airport was a relaxing experience. I would recommend flying with this airline and would consider travelling with my family in the future through it.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDelhi to Barcelona via Doha
Date FlownJune 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"become my preferred airline"

(United States)

Trip Verified | Qatar Airways has become my preferred airline. They make you feel welcomed at all times. During the pandemic and in times like this, they make us feel safe. They keep on ensuring all health and safety requirements are met. What stood out during my recent trip were 2 main things. When confirming my meal preference, I was greeted by “Welcome Back” and that just made me feel recognized. They know their customers well and never miss out on any meal preference requested or any detail that could make you feel comfortable. We had arrived slightly late to Doha and I didn't have much time left to catch my second flight. But qatar airways ensured that everyone going on a connected flight was escorted to their next gate and on time. The attention to the small details have made Qatar Airways stand out by far and that is what counts.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBoston to Beirut via Doha
Date FlownMay 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"quality and care of service and safety"

(Australia)

Trip Verified | My wife and I had to relocate from Canada to Australia as part of my work transfer during the challenging COVID times and we were apprehensive and stressed about enduring long flights with no risk of exposure during the travel. We are glad that we chose Qatar Airways who made us feel safe and relieved. Transfer desk staff at Montreal were friendly and helpful in sorting out some last minute challenges on travel clearance. They gave us a meal voucher since all business class lounges were closed in Montreal airport. Boarding was streamlined to ensure social distance. Upon boarding the crew introduced and explained the cabin features. The amenity kid, COVID PPE kit, duvet were all ready at the seat and the crew offered the pyjamas. We chose the refreshing lemon mint signature drink prior to take off. The Qsuite is truly a first class business class suite with great comfort and privacy, could not ask for anything more. The couple suite rear facing was great offering us more personal space with the divider removed. The beverage and meal service was prompt and on demand. We miss the trolley service where you get to choose the options and appreciate the presentation but that is understandable during COVID times. One of the cabin crew was convincing my wife hard to have the breakfast since she skipped the dinner service. The crew wear their full PPE including gown and safety glasses and the passengers are required to wear masks at all times. The washrooms were kept clean at all times, however I felt the A350 washrooms bit smaller than the B777 ones. The transit experience in Hamad airport was smooth and refreshing. The 3 hours went by quick with shower facilities, spacious seating options and dining options on the upper level. The stand out was the consistency of care, genuinity and hospitality of the cabin crew - makes such a positive difference and validated our decision of choosing Qatar Airways especially during the challenging Covid times. Hands down, I recommend Qatar for their quality and care of service and safety.
AircraftA350 / Boeing 777
Type Of TravellerFamily Leisure
Seat TypeBusiness Class
RouteMontreal to Sydney via Doha
Date FlownMay 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"very friendly, caring"

(India)

Trip Verified | I am a Frequent Business Traveler predominantly opting Emirates Flights. This is the first time I am flying with Qatar Airways as there are no flights from India to Dubai due to the Covid-19 pandemic. The services provided by the cabin crew was the best till date I have seen. The cabin crew Princy Rani Vijayn was very friendly, caring, soft-spoken and attentive. When i told her that I am from Kerala she came and introduced herself. I am a gold member of emirates but from now on i will be considering to mostly fly with Qatar Airways.
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteCochin to Durban via Doha
Date FlownMay 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"I am very impressed"

(Canada)

Not Verified | I am very impressed. Onboard services were simply unparalleled. Great is an understatement. Bathrooms were cleaned almost after every passenger used them, really impressive. Super friendly crew. The plane was great in terms of features. Non touch bathroom flush, big bathroom sink, very comfortable seats with good room. The food was amazingly tasty and very generous portion.
AircraftA350-900
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDoha to Montreal
Date FlownMay 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes