Qatar Airways

✅ Trip Verified | Qatar Airways has become my preferred airline. They make you feel welcomed at all times. During the pandemic and in times like this, they make us feel safe. They keep on ensuring all health and safety requirements are met. What stood out during my recent trip were 2 main things. When confirming my meal preference, I was greeted by “Welcome Back” and that just made me feel recognized. They know their customers well and never miss out on any meal preference requested or any detail that could make you feel comfortable. We had arrived slightly late to Doha and I didn't have much time left to catch my second flight. But qatar airways ensured that everyone going on a connected flight was escorted to their next gate and on time. The attention to the small details have made Qatar Airways stand out by far and that is what counts.

✅ Trip Verified | My wife and I had to relocate from Canada to Australia as part of my work transfer during the challenging COVID times and we were apprehensive and stressed about enduring long flights with no risk of exposure during the travel. We are glad that we chose Qatar Airways who made us feel safe and relieved. Transfer desk staff at Montreal were friendly and helpful in sorting out some last minute challenges on travel clearance. They gave us a meal voucher since all business class lounges were closed in Montreal airport. Boarding was streamlined to ensure social distance. Upon boarding the crew introduced and explained the cabin features. The amenity kid, COVID PPE kit, duvet were all ready at the seat and the crew offered the pyjamas. We chose the refreshing lemon mint signature drink prior to take off. The Qsuite is truly a first class business class suite with great comfort and privacy, could not ask for anything more. The couple suite rear facing was great offering us more personal space with the divider removed. The beverage and meal service was prompt and on demand. We miss the trolley service where you get to choose the options and appreciate the presentation but that is understandable during COVID times. One of the cabin crew was convincing my wife hard to have the breakfast since she skipped the dinner service. The crew wear their full PPE including gown and safety glasses and the passengers are required to wear masks at all times. The washrooms were kept clean at all times, however I felt the A350 washrooms bit smaller than the B777 ones. The transit experience in Hamad airport was smooth and refreshing. The 3 hours went by quick with shower facilities, spacious seating options and dining options on the upper level. The stand out was the consistency of care, genuinity and hospitality of the cabin crew - makes such a positive difference and validated our decision of choosing Qatar Airways especially during the challenging Covid times. Hands down, I recommend Qatar for their quality and care of service and safety.

✅ Trip Verified | I am a Frequent Business Traveler predominantly opting Emirates Flights. This is the first time I am flying with Qatar Airways as there are no flights from India to Dubai due to the Covid-19 pandemic. The services provided by the cabin crew was the best till date I have seen. The cabin crew Princy Rani Vijayn was very friendly, caring, soft-spoken and attentive. When i told her that I am from Kerala she came and introduced herself. I am a gold member of emirates but from now on i will be considering to mostly fly with Qatar Airways.

Not Verified | I am very impressed. Onboard services were simply unparalleled. Great is an understatement. Bathrooms were cleaned almost after every passenger used them, really impressive. Super friendly crew. The plane was great in terms of features. Non touch bathroom flush, big bathroom sink, very comfortable seats with good room. The food was amazingly tasty and very generous portion.

✅ Trip Verified | Been flying between Inda and US for the past 20 years. I am a platinum Etihad, Gold Emirates & Singapore-Kris. Booked on Qatar Airways due to availability (all others cancelled due to COVID bans). First time on Qatar. Very happy to be on a Qatar Airways flight. In flight service is great. Food is excellent. Doha is a very clean and convenient transfer point. Kids too felt very comfortable. I will definitely fly Qatar Airways.

✅ Trip Verified | We were offloaded from the plane as our daughter had no PCR test. We discussed with the airline staff who told us this is a airline procedure. we were told to call their call centre. it was impossible to reach their call centre. We tried at the airport, we called the local number, their international number and the Dutch privilege card number. I heard endless tapes how flexible and stress free flying with Qatar would be, but no agent. Subsequently i wrote to Qatar, who answered me informing that it was my mistake, and they told me to contact them (referring to the same call centre). We then contacted a travel agent and we got a call from Qatar. They told us that we could book a new ticket and they would deduct the unused legs of the flight, some 750 euro worth. I told them that I would prefer to pay with the voucher they promise on their website: that was not possible, except if I waited 3 weeks. i could could use the remainder of the refund for the any upcoming flight.

✅ Trip Verified | I was not allowed to board my flight from Qatar to Iceland via Denmark. The staff said that transit through Denmark was not allowed for non-EU citizens, when the latest guidelines (Denmark regulations claimed otherwise). The main issue was the almost non-existent customer service to address the issue. I provided an email from the Denmark immigration supervisor stating I can transit through the airport. I provided all this information to staff. The staff then claimed I was denied entry because I did not provide a 48 hr Covid test. I provided records of my 72 hr pcr test and even my vaccination certificate. The staff then told me to call back for a update. To this date, after providing all the justification, I have yet to receive justification why I was not allowed to board my flight after meeting all the requirements, or help in rebooking my flight if a mistake was made. Throughout this whole ordeal, no one from has made any attempts to make contact with me to resolve the issue. All the communication was initiated by me (through numerous phone calls, supplying information on email to both airport operations team and customer care, and visiting the airport customer service desk).

✅ Trip Verified | Doha to Chicago on 30th April. Evasive phone numbers, and no customer service email address? Their policy states that if a flight is set back more than 3 hours, other than weather, or an act of God, you will be refunded. After having to offload and reboard a second plane totalling nearly 4 hours, one would think you'd be compensated. Especially after missing the next flight, and setting me back another 9 hours. After countless hours trying to get someone that will actually listen you hear the words, we are not responsible, nor refundable. The rudeness and evasive accountability is astounding.

✅ Trip Verified | My flight was just wonderful. I've never experienced anything like it. The staff was friendly and very attentive. The food was excellent. My seat was very spacious and comfortable. The amenities were outstanding. Everything worked. There was room for everything in the overhead bin. The aircraft was clean. The rest rooms were cleaned on a regular basis. In the age of covid I felt totally safe. I highly recommend this airline to others. As a side note, I had never noticed Qatar Airways prior to this trip. I usually fly another airline when I go to South Africa. Now, I am looking at the their routes on their websites to see where I can plan another trip. I really enjoyed my flight and look forward to flying with them again.

✅ Trip Verified | Chicago to Beirut via Doha. This is the first time I take Qatar Airways. I have heard great reviews before. However, I must say that all expectations were exceeded from door-to-door or airport-to-airport.