Qatar Airways

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2400 reviews
7/10
5 star Skytrax Rating
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10/10

"a really pleasant journey"

(India)

Trip Verified | It was my first time flying Qatar Airways and overall they have seemed to impress me a lot. I flew in Economy class and they offered me a small amenity kit and a hygiene kit. Even during the pandemic, Qatar Airways offers cold refreshing wipes which is a really good touch. The seats offer lot of legroom however you can always pay extra and get an emergency exit seat . The IFE is good, its latest, however I would love to see more variety. The inflight meals were really good, I had three options to choose from both of my flights. On the Boston- Doha, they served 4 meals consisting of dinner, 2 hot snacks and 1 breakfast. The crew was really nice and friendly, they made sure everyone had a good time. Qatar airways also offers wifi where for 60 minutes every passenger gets it for free and if you want for your whole journey, you can pay 10$ which is a pretty cheap deal compared to Emirates that charges more. The wifi is so fast that you can do video calls as well. Overall a really pleasant journey with Qatar Airways and Cannot wait to fly them again.
AircraftA350-900
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBoston to Mumbai via Doha
Date FlownJune 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
1/10

"I was wrongfully denied boarding "

(Thailand)

Trip Verified | When I arrived at Bangkok airport late at night in time for my 3am flight I was denied boarding because the check-in staff did not acknowledge the entry requirement exceptions even though I had plenty of documentation to prove them with me, even a letter from the Italian Ministry of Foreign Affairs. I was stranded at the airport and had to make my way to find a hotel in town. Even though my exemption for certain entry requirements has been confirmed by literally every official venue in Italy, Qatar Airways won't acknowledge that I was wrongfully denied boarding and claiming any sort of compensation for their mistake has been an uphill battle of repeated dismissals. I was moved to the next day's flight I also didn't get my vegetarian meal.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteBangkok to Milan via Doha
Date FlownJune 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
10/10

"this trip was amazing"

(Australia)

Trip Verified | The least that can be said about this trip that it was amazing. Since checking in with ground service at Melbourne till landing in Doha, the experience at Hamad Airport and then flying to Dubai. A quick note on the airport: my layover was 19 hours, and I would do it again without hesitation. Absolutely a wonderful airport. Flight attendants onboard are extremely friendly, very polite, and very helpful. You feel it is personal care. When food came, delicious is the minimum that can be said. Jeffery, Ghita, Maryam and Sabriya provided us with a service made us feel literally on Cloud 9. This was the flight left Melbourne on Fri, 14 May. Later on my component flight through Kuala Lumpur was cancelled by Malaysia Airlines. Qatar Airlines were able to replace with a direct flight Doha to Melbourne at no cost. This was very pleasing to myself and my family.
AircraftA350-1000
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteMelbourne to Dubai via Doha
Date FlownMay 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"delayed for 3.5 hours"

(United States)

Trip Verified | The May 19 flight was announced as a cancelled flight while waiting at the gate when all passengers have already checked in. The cancelled flight was rescheduled the next day but was delayed for 3.5 hours.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteChicago to Doha
Date FlownMay 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"provide excellent service"

(United States)

Trip Verified | The infight Filipino crew were the best. They were able to provide excellent service to all passengers. Requests made by passenger were given full attention and services provided were genuine.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteManila to Doha
Date FlownJune 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"Thank you Qatar Airways"

(Nigeria)

Trip Verified | During my 2nd leg of the flight, Doha to Jakarta on Apr 20, 2021, I was touched by the friendly gestures from the flight attendants who noticed that I did not have time to enjoy my favorite Karak Chai during suhoor (due to busy serving time). Before we landed, she slipped some packs of Karak Chai for me to enjoy during iftaar. That was a thoughtful and nice gesture which helped me go through the next 5 days in quarantine hotel during Ramadan. Thank you Qatar Airways!
Type Of TravellerBusiness
Seat TypeBusiness Class
RouteLagos to Jakarta via Doha
Date FlownApril 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"High level of service quality"

(Finland)

Trip Verified | Helsinki to Doha. One of the best airlines to fly with. Safe, reliable and on time, especially in Covid times. Impeccable service, great attitude from ground and in cabin staff. High level of service quality.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteHelsinki to Doha
Date FlownJune 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"never disappointed me"

(United States)

Trip Verified | I have been using Qatar Airways for many years and find that every trip never disappointed me even during this pandemic. The QSuite is great for a long flight that gives the privacy and space for a light sleeper like me. Qatar keeps up the comfy relaxing as well as reassuring of the cleaning standard throughout the flight. The cabin attendants are professional and friendly, the lounge at Doha is awesome to take a short walk to stretch your legs before connecting to another flight.
AircraftBoeing 777-300ER
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteBangkok to New York via Doha
Date FlownMay 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
9/10

"recommend flying with this airline"

(India)

Trip Verified | Due to the pandemic, I wanted to fly back to Barcelona through a reliable airline. Qatar Airways had an appropriate flight schedule and adequate safety measures pertaining to Covid. I am a student, so I was able to take additional 10 kg luggage by enrolling in their Privilege Club. Also, high quality meals and a variety of special meal options to choose from enriched my flying experience. In fact, the airline does Asian Vegetarian Meals perfectly. Additionally, comfortable seats, good in-flight entertainment system and friendly crew are things to ask for in a flight. Finally, the layover at Doha Airport was a relaxing experience. I would recommend flying with this airline and would consider travelling with my family in the future through it.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteDelhi to Barcelona via Doha
Date FlownJune 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"become my preferred airline"

(United States)

Trip Verified | Qatar Airways has become my preferred airline. They make you feel welcomed at all times. During the pandemic and in times like this, they make us feel safe. They keep on ensuring all health and safety requirements are met. What stood out during my recent trip were 2 main things. When confirming my meal preference, I was greeted by “Welcome Back” and that just made me feel recognized. They know their customers well and never miss out on any meal preference requested or any detail that could make you feel comfortable. We had arrived slightly late to Doha and I didn't have much time left to catch my second flight. But qatar airways ensured that everyone going on a connected flight was escorted to their next gate and on time. The attention to the small details have made Qatar Airways stand out by far and that is what counts.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBoston to Beirut via Doha
Date FlownMay 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes